Sentences with phrase «customer requests in a timely manner»

Brokers that do not respond to their customer requests in a timely manner should be avoided altogether.

Not exact matches

We at GetDefensive.com are committed to customer satisfaction, and will honor refund requests that are made in a timely manner.

As an insurance professional, you know that responding to a prospective customer's request for information in a timely manner is key to providing excellent service and closing the sale.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of customer requests Effectively transfer misdirected customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and / or improve productivity Participate in activities designed to improve customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and services Warehouse Assiciate.

Ensuring that all client requests / orders are completed in compliance with all company policies, and in a timely manner for top customer satisfaction

In a fast - paced inbound / outbound call center processed customer and sales representative request for order entry, returns, credit issuance, tracking, delivery and invoicing in a timely manner via phone, internet, email and faIn a fast - paced inbound / outbound call center processed customer and sales representative request for order entry, returns, credit issuance, tracking, delivery and invoicing in a timely manner via phone, internet, email and fain a timely manner via phone, internet, email and fax.

Proficient Multi-tasking skills: listen, comprehend, research, document and respond to customer request effectively and in a timely manner.?

Handled customer inquiries, complaints and requests, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Handles requests of customers in a timely and efficient manner to establish quality customer service to build strong customer relationships.

Responded to incoming technical requests in a timely manner and assisted customers by providing first level support.

Handled customer inquiries and request, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Developed procedures to ensure that all customers are receiving the data they request in a timely and efficient manner through their sales person

Main activity requirements observed on a Digital Print Operator resume sample are following customer specifications, overseeing machine maintenance, creating materials, fulfilling requests in a timely manner, setting up printing machines, and creating schedules to manage multiple projects.

Managed to effectively satisfy clients» requests in a timely manner, contributing to the decrease in customer's complaints by 27 %

Supervisory position making sure all customer and redelivery requests were handled in a timely manner as well as making sure new and transfer accounts were correctly routed.

- Interact with customers by delivering food and drinks quickly and correctly and relaying any additional customer requests to the kitchen staff in a timely manner.

Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved

Answers phone and responds to customers in a courteous and timely manner, directing requests appropriately.

Report any accidents in a timely manner Operating... customer requests from drill out until released to production, Report any and all accidents in a timely manner... customer requests from drill out until released to production, Report any and all accidents in a timely manner

• Provide courteous customer service to the public, both in - person and on the telephone • Register new patients in the pharmacy computer system • Update insurance and demographic information for existing patients as needed • Process prescription and immunization claims through insurance • Request prior authorizations for medications not covered by patient insurance plans • Fill prescriptions in a timely manner and collect patient co-pays at the register • Work both independently and with other team members to meet customer needs • Follow all HIPAA confidentiality guidelines.

Customer Service / Call Center Representative (05/2005 — 02/2006) • Manage inbound calls from job seekers requesting assistance with online job applications and general questions • Assist employers with the creation of job postings, payment of invoices, product information, and other general help • Assist sales representatives with technical questions in a timely and professional manner

Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues

Professional Experience Petroliance LLC -LRB-[Insert City, State]-RRB- 7/1996 — Present Credit & Collections Specialist • Oversee all accounts receivables including claims management, charge - backs, customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily duties as needed