Sentences with phrase «customer service record developed»

Not exact matches

While it's one of the first mortgage lenders to develop an online platform for delivering home loans, Quicken also stands out for its strong record of customer satisfaction in both loan origination and payment servicing.

He has a proven track record of helping to build successful companies, enhancing customer service and satisfaction and developing custom solutions when there were no viable alternatives readily available in the market.

He has a proven track record of helping to build successful companies, enhancing customer service and satisfaction and developing custom solutions when there were no viable a...

Other duties are: receiving payment from customer and adding the amount to the customer's account; sending statements to the credit department if the customer doesn't respond; developing repossession activities or service disconnection for the customers with delinquent accounts or keeping records of the customer's accounts.

Developed a paper-less data - base driven responsive SPA customer service application that allowed CS representatives to record, follow up, and provide solutions to various problems.

If you are searching for an experienced, knowledgeable and dedicated Insurance Agent candidate who will generate significant insight into customer service, administrative support, and develop and oversee successful records management initiatives, please contact me to arrange an interview.

Work activities one should expect in this position are developing customer service policies, measuring customer satisfaction, providing information to customers, investigating issues and finding solutions, handling major incidents, updating records of discussions with customers, developing complaint procedures, appraising staff, and maintaining their knowledge of organization products.

The Person: With responsibility for developing and managing our client and candidate portfolio, you will be passionate about delivering the best in customer service and have a proven successful record in sales, client development and account management.

Developed and coached customer service agents by reviewing recorded calls and providing feedback.

Achieved superior track record developing a high level of customer service that required being on call for emergency needs

Additional responsibilities of the Lead Customer Service Representative include: • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representative include: • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and services

Overseeing high - level administrative support functions — including scheduling, records management, calendar oversight, project management, and customer service — while developing and implementing strategic procedural and process changes to ensure maximum efficiency and productivity.

• Generate sales leads through telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly

• Highly experienced in creating menus from scratch, keeping in mind customers» likes and local standards • Hands - on experience in developing recipes for different cuisines including French, Italian, Indian and Japanese • Well - versed in providing training to both new and existing kitchen staff members to provide them with insight into handling their specific work • Competent in creating and adhering to budgets by ensuring that all food acquisition activities are performed accordingly • Qualified to develop and maintain kitchen sanitation procedures and ensure that they are implemented properly • Proven record of effectively handling food supply problems by employing exceptional comprehension of inventory management • Effectively able to provide direction and mentorship to kitchen staff, focusing on delivery of exceptional culinary services • Skilled in determining the need for kitchen equipment and appliances and fulfilling these needs by creating and maintaining effective liaison with vendors and suppliers • Proficient in determining the best way and avenue of acquiring quality food items and creating appropriate storage space for them • Adept at handling food inventory and rotation work to minimize spoilage and wastage • Particularly effective in safeguarding all kitchen employees by implementing training to increase their awareness of safety, sanitization and accident prevention principles

Hair Stylist — Fast Fix, Boston, MA — May 2015 — September 2016 • Cut and styled men and women's hair, making recommendations when desired • Applied dye and made suggestions for color based on the client's look and style • Maintained electronic records of types of services performed • Developed new techniques and styles, bringing in a 5 percent larger customer base • Waxed and shaved client facial hair with both wax strips and hot wax applications • Maintained product inventory and ordered new products when needed • Kept workstation clean and uncluttered

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log Record all drive ins and drive outs with timings in the computerized log system

• Provide product information to Spanish and American clients • Respond to customers» queries and provide apt solutions for problems • Train other bilingual customer service professionals to perform duties in a profound manner • Develop and implement policies and procedures to work with a bilingual customer base effectively • Provide product demonstrations in English and Spanish • Provide translation services to Spanish customers when the need arises • Provide customers with detailed product information in their language of choice • Ensure that customers» orders are taken properly and delivered to in a time - efficient manner • Provide after sales services over the telephone and in person • Resolve customers» complaints efficiently and record feedback

Quality Assurance Specialist — The Georgetown Group, Georgetown, Texas — October 2010 - August 2013 • Tracked and recorded volume of sales for 37 employees in real time • Promoted to trainer after only two years • Analyzed trends and generated bi-weekly reports for company leadership with recommendations for improvement • Identified strengths and weaknesses in employee communication and problem - resolution and reported violations to company policy when necessary • Developed and implemented new performance measurement system to streamline analysis process and promote a superior customer service experience • Recognized areas of possible risk and designed innovative solutions to ensure adherence to legal and professional standards

• Track record of developing repeat business customer base by providing the best customer services through regular communication and sales information.

• Adept at handling and operating cash registers and POS • Efficient in cost reduction and sales enhancement • Proven ability to supervise employees regarding daily tasks • Well versed in maintaining inventory • Remarkable customer service skills • Track record of recruiting and developing new personnel efficiently • Familiar with FTE staffing model

Developed and maintained Java / XML - based applications that field engineers, battery specialists, and external customers used to respectively record diagnostic and status information during service calls, and monitor warrantied products.

• Tenacious and Resourceful o Decreased overhead costs by 44 % by suggesting use of alternative energy during summer months • Exceptional Communication o Responsible for creating correspondence which successfully won the company a $ 10m project • Organization Skills o Developed and implemented a core records filing systems which decreased administrative costs by 80 % • Customer Service o Retained an irate company patron providing an annual business worth 30 % of the company's revenue by employing tact during an adverse situation

To obtain a banking job in a forward — looking reputable banking institution requiring excellent customer service skills and exceptional track record in banking to maintain and develop key accounts for the organization.

Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction.

Strong customer service principles offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.

Skills Summary * Proven track record in Computer Operations / Technical Support * Customer service professional experienced in both call - center and office settings * Analyze organizational computing infrastructures develop and implement long - term strategic plans that ensure alignment with and support of business objectives * Delivered training to new data center technicians / systems administrators * Coordinated and oversaw IT...

CONTACT PROFILE PROFILE I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems.

Developed all local store marketing and advertising for the franchise group in addition to creative and design projects Created print advertisements Recruitment flyers and posters Monthly newsletters Communication and display boards Designed numerous coupons for distribution In store training materials and posters Developed business card layout Developed a highly motivated and team - work oriented staff Trained numerous hourly team members to management Handled all service recovery and customer service issues Assisted with all phases of the initial startup for new location Broke five sales records for 2003 Broke over 40 sales records in 2001 (Columbus) exceeding our sales Received the award for highest sales increase for 2001, 63.8 % over last year (Columbus) Store received a Pinnacle Sales award - 1.8 million to 2.5 Million in sales 2001 (Columbus) Achievements 2007 Fairmount Center Fine Arts Show participant 2006 Fairmount Center Fine Arts Show Honorable Mention 1998, 1997 Russell Women's Civic Club Art Show, Honorable Mention 1996, 1993 Fairmount Center Fine Arts Show First Place.

Seasoned office professional with excellent organizational skills; ability to develop internal / external relationships; proven record in office support, management and customer service; avid reader with excellent retention.

SUMMARY: Results - Oriented, Customer Service Manager with experience and proven track record in developing, implementing and improving customer service and sales Customer Service Manager with experience and proven track record in developing, implementing and improving customer service and sales sService Manager with experience and proven track record in developing, implementing and improving customer service and sales customer service and sales sservice and sales support.

Multi-faceted, knowledgeable, and savvy Financial Banking Services professional with extraordinary track record of developing customer - centric service and support initiatives, sales of banking services, and implementation of account assistance and inquiry resolution initiatives, eager to contribute advanced business acumen, financial expertise, industry knowledge, and technology savvy initiatives toward optimizing the goals of a world - class banking organization poised forServices professional with extraordinary track record of developing customer - centric service and support initiatives, sales of banking services, and implementation of account assistance and inquiry resolution initiatives, eager to contribute advanced business acumen, financial expertise, industry knowledge, and technology savvy initiatives toward optimizing the goals of a world - class banking organization poised forservices, and implementation of account assistance and inquiry resolution initiatives, eager to contribute advanced business acumen, financial expertise, industry knowledge, and technology savvy initiatives toward optimizing the goals of a world - class banking organization poised for growth.

Tags for this Online Resume: Customer Service, Manager, Recruiting and training, Highly Personable, implement and retain, Marketing and developing, budgeting, Advising and counselling, Networking and lead generating, communicating and negotiating, Track record, Seasoned and Experienced, Liasing and Negotiating, Scheduling

• 25 + years of experience as successful business executive with a proven record for driving revenues and increasing market share while providing excellent customer service and developing solid relationships.

Initiate automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Initiated automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Trained and served as a peer coach for new sales associates, Developed positive customer relationships through friendly greetings and excellent service, Greeted customers and ascertained customers» needs, Answered questions regarding the store and its merchandise, Maintained records related to sales, Stocked shelves and supplies and organized displays.

With responsibility for developing and managing our client and candidate portfolio, you will be passionate about delivering the best in customer service and have a proven successful record in sales, client development and account management.

• Supports sales management plans by maintaining effective customer relations and assuring continued market penetration / profitability by making in - depth calls to end users to achieve sales objectives • Demonstrated leadership experience and implement customer - specific action plans • Develops and maintains purchasing and end user relationships • Resolves customer service - related issues • Proven record of success launching n...

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posdevelop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posDevelop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales referrals Maintained exemplary customer satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects of the company database Recognized for excellent performance with consistent company awards and promotions

Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and posDevelop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and posdevelop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and posDevelop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales, customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity

Medical Billing Specialist — Duties & Responsibilities Manage medical billing, coding, and customer service operation for industry leading corporations Develop extensive experience with all major medical insurance providers Provide exceptional customer service resulting in 100 % client satisfaction rating Maximize reimbursements and minimize costs through effective management Serve as member of Rate Book Committee overseeing 80,000 outpatient third party accounts Recruit, hire, and train staff ensuring understanding of company brand, policies, and procedures Responsible for $ 100 million per year in company income and company record of $ 46 million in one month Oversee financial management providing best practices and strategic planning Build and strengthen relationships with third party payors including Medicare, Medicaid, and others Author and present reports to senior leadership regarding company financial health Set and strictly adhere to departmental budgets and project timelines Ensure compliance with applicable laws and industry regulations Establish and maintain detailed records regarding claims, billing, and client information Create and implement clinical and nonclinical team training activities Consistently promoted for excellence in management, customer service, and revenue generation Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in increased revenue Spearhead creation and launch of internet sales initiatives Increase new business by 37 % through effective networking, in person sales, and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales, and service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posdevelop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posDevelop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity

Construction Project Manager — Duties & Responsibilities Oversee multimillion dollar construction projects including restaurants, retail centers, and multi-family dwellings Recruit, train, and manage field and office staff ensuring effective and efficient operations Direct daily administrative functions including HR, accounting, and communications Lead construction site operations, logistics, subcontractor supervision, and scheduling Create an atmosphere of professionalism, teamwork, and dedication to company goals Responsible for compliance with all applicable construction, environmental, and safety regulations Manage subcontractor bid process, contract negotiations, and subcontractor buyouts Design and implement architectural plans for fitness centers, markets, retail centers, and surgery centers Prepare and adhere to construction schedules and budgets ensuring timely, cost effective project completion Craft estimates, bids, and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing project specifications, activity reports, and other pertinent data Proficient in Project, Tiimberline, AutoCad, and other industry software Develop a rapport with customers and provide exceptional service Build and strengthen strong relationships with partners, coworkers, and industry leaders Represent company brand with poise, integrity, and positivity

Event Meeting Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Responsible for varied special event coordination from conception to implementation Oversee event logistics including audio / visual technology, venue, catering, and travel arrangements Manage volunteers and junior staff members ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Perform all duties in a professional and courteous manner

Sales Representative — Duties & Responsibilities Direct sales and customer service ensuring professional and profitable operations Draw upon considerable medical training and experience to identify and meet client needs Consistently recognized as company leader in sales, customer service, and team development Streamline organizational structure and workflow resulting in enhanced company efficiency Set and strictly adhere to departmental budgets and project timelines Design and implement staff development programs enhance team skill sets Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and posDevelop a rapport with customers and orient them to various products and services Maintain customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and posdevelop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Financial Manager — Duties & Responsibilities Manage daily operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project tiDevelop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project tidevelop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines