Sentences with phrase «customer service record through»

Before making a final choice on your auto insurer, it pays to check out the insurance company's customer service record through consumer organizations such as J.D. Power & Associates and its financial strength rating through insurance rating organizations such as A.M. Best.

If you do decide to buy a guaranteed acceptance life insurance policy, you will want to check out the insurance company's customer service record through consumer organizations such as J.D. Power & Associates and its financial strength rating through insurance rating organizations such as A.M. Best.

Check its customer service record through the state department of insurance or with a simple online search.

Not exact matches

But even with steep discounts and quality service, it takes an awful lot to get a customer to go through the hassle of switching from one cell service to another — especially to a new wireless service of unknown quality and no track record.

If you have submitted personally - identifiable information through DatingBits.Com's Web site and would like that information deleted from our records, please contact our Customer Service and provide us with your full name, your DatingBits.Com user identification number, your credit card billing address, and any information you feel important.

Since 1996, when we decided to offer this same service through the Internet, Recorded Books has been working to provide its customers with a safe and easy e-commerce environment.

A customer service agent will help you through the process so that you can easily order a copy of your driving record today.

Apple executives also noted that the average amount spent per customer on content through Apple's services hit a record, too.

Improved customer service by maintaining records digitally resulting in positive audits and new clients through referrals

The resume format of front office executive involve job responsibilities like managing customer's concerns, providing professional services to the clients, assisting the organization staff with their daily duties, receiving and sending the professional communication of the establishment through emails, letters and over the phone calls, keep records, answering to the queries of clients, making use of up - selling techniques for better revenue generation.

CSA for insurance company at which I responded on daily basis to all incoming phone calls, emails faxes and voice mails that came into the customer service department; responsible for resolving issues regarding: claims information, payment information, eligibility, policy information, and any other problems or questions they may have; maintained a daily record in stats and quality with an emphasis on accuracy and timeliness; resolved escalated customer issues through peer counseling and coaching.

• Enhanced the patient satisfaction level by 25 % through proactive implementation of various customer service - oriented administrative and record organization strategies.

I am a service oriented individual and who has a proven track record of retaining customers through satisfaction.

Performed office and retail service duties such as keeping financial records, serving customers to include conflict resolution through management, answering telephones, greeting customers, scheduling deliveries, processing credit card transactions, selling giftware items and receiving and posting payments.

• Generate sales leads through telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly

PROFESSIONAL HIGHLIGHTS • 9 + years» extensive experience in retail sales and merchandising arena • Proven record of driving profitable sales through promotions and merchandise display • Known for exceeding store sales goals collaboratively • Proficient in building exceptional customer experiences through engagement, positive attitude and great service • Well - versed in performing daily departmental maintenance tasks

• Hands - on experience in ensuring high levels of customer satisfaction through provision of exceptional customer services • Highly skilled in assessing customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple customers at the same time, without compromising quality of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to customers by effectively and efficiently providing information of benefits and demonstrating product features • Well - versed in engaging customers though conversation to determine their needs and assisting them in locating their choices of products • Proven record of suggestively selling additional items and services in a bid to meet company and self - sales goals

Results driven individual with track record of meeting and exceeding sales targets through demonstration of high quality customer care services.

Bank Teller — ABC Bank of New Jersey, Atlantic City, NJ — 3/2012 — Present • Use computer software proficiency to advise staff on accelerated processing techniques to reduce customer wait times by 20 percent • Enforce a high standard of customer service in the greeting and assisting of customers in the drive through and bank lobby • Verify signatures and balances when cashing checks and processing withdrawals and deposits • Calculate daily transaction amount and balance the cash drawer at the start and end of every shift, with an unwavering record of no shortages or overages throughout employment • Answer customer inquiries concerning balances, account details, and financial services, and refer questions to head management when necessary • Open and close customer accounts, resolve customer complaints, and perform account lookups on a daily basis

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

• Enhance the number of returning coffee customers by 20 % through effective coffee making and customer service skills • Attain the most dedicated employee award in 2014 • Note orders and serve coffee, food, and beverages to guests in a timely fashion • Make coffee using many brewing methods such as pour over, espresso and cold brew • Open and close the coffee station • Assist in menu setting and determining coffee of the week regularly • Communicate with customers, note their preferences and take feedback • Perform cashiering and inventory management tasks • Monitor wastage and record consumption of items • Maintain cleanliness of counter and bar

Receptionist — Somers Services & Supplies, Denver, CO — 6/2013 — Present • Maintain an intricate telephone switchboard in a high - volume environment, consistently offering prompt and professional service to callers • Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner • Overhaul the company's entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent • Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same - day response policy • Organize the manager's schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary • Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques

Teller — PNC Bank, Mount Pleasant, MI — April 2010 — April 2012 • Delivered quality customer service and a timely transaction for every customer who came to the counter • Ran drive - through access as necessary to relieve rush traffic • Calculated and recorded the night deposits each morning at opening • Provided referrals to loan officers and other bank officials as necessary

• Special talent for creating menus and correlating recipes in according to gross customer - base's specific tastes • Track record of effectively and efficiently handling staff scheduling duties to ensure appropriate shift coverage • Skilled in investigating and resolving complaints regarding food quality and service • Focused on ensuring exceptional food service delivery through dedicated training programs and conformance to quality control standards • Adept at overseeing food preparation methods, portion sizes and garnishing activities to ensure conformance to presentation standards • Particularly effective in monitoring budgets and payroll records and handling reviews of financial transactions, to ensure authorization of expenditures • Specialized courses in food aesthetics and preparation, aimed at providing customers with novel tastes and presentations • Hands - on experience in overseeing the day to day operations of the restaurant and handling supplies and equipment procurement activities • Proven record of ensuring that all food service programs follow appropriate sanitation procedures • Excellent skills in controlling food costs, ascertaining conformance to sanitation and quality and training food service workers to work optimally

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log Record all drive ins and drive outs with timings in the computerized log system

InterContinental Hotel, New York, NY 5/2014 to Present Restaurant Hostess • Welcome patron as they enter the restaurants and ask if they have reservations • Verify reservations and make them comfortable in the waiting area until their tables are free • Lead customers to reserved tables and provide them with menus • Provide customers with information on special dishes and the chef's special of the day • Respond to questions asked regarding menu items, ingredients and preparation times • Take and repeat food and beverage orders to ensure accuracy • Relay orders to the kitchen area and instruct servers to serve water and beverages • Follow up on orders, ensure portion control and deliver orders to tables • Assist servers in serving food platters to customers • Ascertain that customers are served their orders accurately • Provide customers with bills and assist them through the payment procedure • Ascertain that tables are cleaned and serviced once customers have left • Keep record of supplies and condiments inventory

• Recorded all claims in the database after verifying accuracy of the data • Generated daily reports for the management • Communicated with adjusters in order to ensure smooth claims support • Documented claims information so that customers can benefit from smooth customer services • Worked on reassigned claims as and when necessary • Managed general office tasks including; maintaining supplies for staff, looking through incoming mail, preparing outgoing correspondence and answer customer phone calls

• Track record of developing repeat business customer base by providing the best customer services through regular communication and sales information.

• 10 + years» progressive experience as a waiter and server at renowned restaurants • Competent at servicing banquets and managing special events at a restaurant • Effectively set up tables, and prepare and serve food and beverages according to set instructions • Track record of upselling through suggestive selling techniques • Exceptional sales and customer service acumen

SUMMARY • Energetic and reliable retail professional with over 6 years» extensive supervisory experience in busy retail settings • Adept at operating cash register • Track record of maximizing profits of the store through effective customer service • Well versed in inventory management • Expert in MS Office Suite

Summary A results - oriented individual with exposure in business and marketing, planning and client servicing tasks; has the capacity to influence and motivate people positively through sales activities process; has a proven track record in transforming customer database into actual sales acquisitions to increase revenue for the company; skilled in project management and monitoring; has high leadership aptitude and is able to initiate and effectively roll out team activities enhancing creativity, self - confidence and problem - solving skills

Track record of making accurate charge entries in IDX system through various user interfaces while demonstrating excellent customer service orientation and strong collaboration skills

• Highly skilled in verifying incoming merchandise with work orders and identifying codes such as prices and stock tags • First - hand experience in computing merchandise prices and keeping accurate records of sales • Documented success in keeping track of inventory and ensuring that it is replenished on time • Exceptional customer service acumen with complete focus on customer satisfaction through delivery of excellent services

Maxine has a track record of delivering great customer service and achieving excellent standards in quality, food hygiene, productivity and performance through the effective supervision of staff.

Proven record of achievement in growing sales and improving profitability of Professional Services and Customer Support Organizations (including Call Centers) through innovative new business development, strategic partnering, product management and sustained customer satisCustomer Support Organizations (including Call Centers) through innovative new business development, strategic partnering, product management and sustained customer satiscustomer satisfaction.

American Directory Services - Loveland, CO Sales Direct sales through cold calling to local business owners... Summary Goal - oriented Sales Professional dedicated to high levels of customer satisfaction and meeting... Highlights Established track record of exceptional sales results Territory growth Business development Complex

Significant years of experience as a successful sales professional with a proven record for increasing sales and market share while providing excellent customer service and follow - through.

Trained and served as a peer coach for new sales associates, Developed positive customer relationships through friendly greetings and excellent service, Greeted customers and ascertained customers» needs, Answered questions regarding the store and its merchandise, Maintained records related to sales, Stocked shelves and supplies and organized displays.

I defined the produce department through clean and organized appearance of displays, and assisted in special orders, customer service, receiving, department records, scheduling, merchandising, and budget management.

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Engraving & Printing FCU (Washington, D.C.) 2/2007 — 12/2008 Teller Coordinator • Oversaw and directed teller team ensuring effective and efficient operations • Processed deposits, withdrawals, money orders, cashier's checks, and other financial documents • Managed confidential customer records and made changes to contact information and passwords • Ensured customer satisfaction and repeat business through attentive service

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales referrals Maintained exemplary customer satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects of the company database Recognized for excellent performance with consistent company awards and promotions

Professional Duties & Responsibilities Recognized sales team leader who consistently exceeds company sales goals Set company sales records and ranked in top 5 % of regional sales representatives Managed, trained, and reviewed sales team offering guidance and best practices Generated significant new business through networking and other sales tactics Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and industry leaders Sold loan products to mortgage brokers, Home Equity Lines of Credit, and other items Working knowledge of medical and clinical devices, procedures, and pharmaceuticals Experience and education in clinical science including microbiology and toxicology

Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales, customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Billing Specialist / Analyst / Import (1995 — 1999) • Oversaw billing and invoicing, preparing over 500 invoices a month, as well as facilitated imports, shipment clearance, and related customer service functions such as order entry • Address and resolve both customer and sales force inquiries in a timely and accurate manner • Worked closely with the account and sales professionals to ensure customer satisfaction while working on EDI Transactions such as 850 / 856 / UCC128 / 810 and 997 in close contact with the various related departments • Held responsibility for billing analysis by conducting research utilizing 3rd - party reporting systems to resolve billing issues • Monitored the status of accounts receivable and collections on daily basis, collaborating with appropriate departments to research outstanding balances and resolve customer issues as needed • Processed vendor invoices and related travel and expense reports while processing adjustments, credit memos, and invoices • Assisted with balance sheet and travel / expense reports reconciliations with involvement in journal entries and G / L account analysis along with revenue accruals and month - end general ledger closing • Planned and managed sales through various distributor channels and other relevant sales outlets • Monitored, recorded, analyzed and reported on activities, trends, results and recommendations relating to import activities

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Professional Experience EMD Services (Cincinnati, OH) 2009 — Present Operations Specialist • Designed and implemented marketing campaigns significantly increasing revenue • Created and displayed product and service sales presentations for varied audiences • Generated sales leads and secured business through networking and other sales tactics • Provided excellent customer service ensuring satisfaction and repeat business • Oversaw and maintained client database guaranteeing accurate and organized records • Led junior associates offering guidance and support to increase revenue generation

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity