Sentences with phrase «customer service record when»

Kobo has never had a stellar customer service record when it comes to support for their digital bookstore or their line of tablets and e-readers.

Not exact matches

Even when employees are using vehicles appropriately, the records help ensure good customer service and resolve customer disputes.

Under Ms. Tolstedt's leadership in 2010, the Community Bank achieved a number of significant strategic objectives, including converting approximately 750 Wachovia banking stores to the Wells Fargo platform, record cross-sell results in legacy Wells Fargo stores and increased cross-sell results in Wachovia stores, rising customer service and satisfaction results, growing market share in key businesses, and positioning the Community Bank for future growth when economic conditions stabilize.

EHarmony has a very poor track record on customer satisfaction when it comes to overcharging and trying to cancel the service.

We offer a Pre-Paid Maintenance Plan, which is a great savings to our customers, as well as the added benefit of letting us keep track of your service records, and remind you when service is due for your vehicle.

We're thrilled that our entire team here at Brandon Honda continues to excel and set performance records when measured against other dealerships across the country in sales volume, service and customer satisfaction.

Since 1996, when we decided to offer this same service through the Internet, Recorded Books has been working to provide its customers with a safe and easy e-commerce environment.

Failed to deliver 2 ebooks and when I contacted customer service they said there was no record of purchase despite charging my credit card.

If there is dispute over the amount of debt that was legitimately owed, is there any clean way to record the fact that one is willing to offer the amount that one agrees is owed if any when the agency commits in writing to agreeing that the debt was in fact paid in full [e.g. if a company mishandles a customer change of address such that the customer never receives a bill for $ 5.47 for the last few days of service, and only finds out about that last bill when a collection agency demands $ 95.47, a payment of $ 5.47 should show up as payment in full, rather than pennies on the dollar.]

In general, Wealthfront gets the highest ratings from independent online reviews and has a stellar record when it comes to customer service and doing what the customer needs without charging extra.

LendEDU analyzes each private student loan provider using the following criteria: communication process with consumers and / or required cosigner, ease of use when applying, clarity of necessary disclosures, availability of 24/7 customer support staff, availability of customer support channels including but not limited to email, phone, fax, and text, competitiveness of interest rates offered at a high level and at a credit profile level, wide variety of terms available, non-financial benefits and services offered, incentives for responsible borrowing, tools to promote educated repayment, relationships with servicing companies, availability of a soft credit check process, experience industry executives, track record of excellent consumer happiness, values upheld by the institutions, and timeline for funding process.

«The experience passengers have when they use our airport is also hugely important to us and that is why it was especially pleasing to record our best ever NPS customer services score during what was our busiest December on record.»

As climatology shows no signs of matching up to the minumum professional standards of rigour and integrity expected of even the lowliest small shopkeeper (accurate record keeping, full disclosure when required by law, integrity in his dealing and pleasant and effective customer service), I suggest that you go away for a decade, get yourselves sorted out, and then, assumig that there still is some sort of a cse, reapply in about twenty years with appropriate rigorous documentation.

He has a proven track record of helping to build successful companies, enhancing customer service and satisfaction and developing custom solutions when there were no viable alternatives readily available in the market.

«He has an established track record of helping to build successful companies and of enhancing customer service and satisfaction — even going so far as to build custom solutions when there were no viable alternatives readily available in the market.»

He has a proven track record of helping to build successful companies, enhancing customer service and satisfaction and developing custom solutions when there were no viable a...

By this I mean, when I talk to a customer service representative and I would like to keep their information for the record.

With more than 70,000 satisfied customers and years of an excellent service record, we take pride in being uniquely different from our competition when it comes to experience, knowledge, and customer service.

When you are looking into a company's customer service record, make sure to look at their financial ranking.

With more than 70,000 satisfied customers and years of an excellent service record, we take pride in being different from our competition when it comes to experience, knowledge, and customer service.

Subscriptions increase to $ 14.99 / month for 2 - 3 cameras, and an additional $ 4.99 / month for each added device.Many Canary customers have emailed and Tweeted us over the past few days pointing out the changes, and now Canary has provided a statement to The Verge regarding its motivations.The Canary Flex and Canary cameras Under the terms of the new «Free Service,» Canary users can no longer use Night Mode if they aren't paying, meaning they can't set their camera to record clips when motion is detected in the nighttime

The Internal Revenue Service recently won a court ruling forcing crypto exchange Coinbase to hand over customer records from 2013 - 2015, saying it believed Coinbase customers were failing to properly report gains when paying their taxes.

Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory - taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Analyzed marketing information and translated it into strategic plans.Worked closely with the district manager to formulate and build the store brand.Contributed to merchandising ideas at team sale meetings.

• Proficient in installing underground pipelines for water distribution and waste water collection systems • Well versed in operating power plant equipment under the direction of operational manager • Special talent for repairing, fitting and replacing water taps and valves on main and service lines • Particularly effective in using manual tools including chain saws, chippers and jackhammers • Expert in identifying and fixing pipeline leaks and pressure faults • Profound ability to setup sediment control devices as per directions of the supervisor • Track record of responding timely to customers» utility service calls • Proven skills in cutting, fitting and laying pipes • Well practiced in loading, unloading and driving trucks and other heavy machinery to the worksite safely • Fully capable of maintaining cleanliness and functionality of all tools and equipment • Proficient in inspecting and maintaining water storage tanks and cleaning the yard when necessary • Apt at enforcing proper safety practices and using appropriate PPE and traffic safety materials such as cones, arrow - boards and flagging signs around the worksite • Experienced in determining the locations of gas, telephone, power, water and sewer lines from appropriate sources before excavation • Particularly effective in repairing and replacing defective electricity and gas meters • Excellent manual dexterity and physical stamina along with profound ability to bend, stoop and work in confined spaces • Well versed in reconnecting water and power services after holidays • Proven skills in performing routine grounds keeping, painting, carpentry and plumbing tasks • Skilled in repairing replacing and existing pre-laid pipeline based underground water and gas distribution systems • Efficient in anticipating tools and equipment needed as per the nature of each assignment and loading the same in the company vehicle in a safe manner

Hair Stylist — Fast Fix, Boston, MA — May 2015 — September 2016 • Cut and styled men and women's hair, making recommendations when desired • Applied dye and made suggestions for color based on the client's look and style • Maintained electronic records of types of services performed • Developed new techniques and styles, bringing in a 5 percent larger customer base • Waxed and shaved client facial hair with both wax strips and hot wax applications • Maintained product inventory and ordered new products when needed • Kept workstation clean and uncluttered

Bank Teller — ABC Bank of New Jersey, Atlantic City, NJ — 3/2012 — Present • Use computer software proficiency to advise staff on accelerated processing techniques to reduce customer wait times by 20 percent • Enforce a high standard of customer service in the greeting and assisting of customers in the drive through and bank lobby • Verify signatures and balances when cashing checks and processing withdrawals and deposits • Calculate daily transaction amount and balance the cash drawer at the start and end of every shift, with an unwavering record of no shortages or overages throughout employment • Answer customer inquiries concerning balances, account details, and financial services, and refer questions to head management when necessary • Open and close customer accounts, resolve customer complaints, and perform account lookups on a daily basis

Bank Teller — United AC Bank, Atlantic City, NJ — 2/2007 — 3/2012 • Received Employee of the Year for excellent customer service, noted by consistent name references in customer reviews • Educated customers on financial services, computer account access, and mobile apps for their convenience • Recommended relevant bank products and services when appropriate, setting a record in service referrals and exceeding the company's promotion profit goals by 10 percent • Processed automated teller transactions, night deposits, and loan and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted and sorted currency by hand and with counting equipment in order to ship to other branch locations

Receptionist — Somers Services & Supplies, Denver, CO — 6/2013 — Present • Maintain an intricate telephone switchboard in a high - volume environment, consistently offering prompt and professional service to callers • Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner • Overhaul the company's entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent • Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same - day response policy • Organize the manager's schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary • Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log Record all drive ins and drive outs with timings in the computerized log system

This includes customer service when backfilling for the receptionist desk, sorting and distributing incoming mail, filing, and maintaining accurate records.

2012 — Present Alberta Children's Hospital, Calgary, AB Program Assistant • Provide secretarial support, including correct and absolute record keeping of files • Enter and maintain the entire information on the electronic database • Maintain office supplies and particular project supplies that customers and employees may require • Act as a receptionist when required • Book rooms, process requisitions for cooking services, audio - visual tools and other services necessary for particular projects, orientation, and meetings

• Provide product information to Spanish and American clients • Respond to customers» queries and provide apt solutions for problems • Train other bilingual customer service professionals to perform duties in a profound manner • Develop and implement policies and procedures to work with a bilingual customer base effectively • Provide product demonstrations in English and Spanish • Provide translation services to Spanish customers when the need arises • Provide customers with detailed product information in their language of choice • Ensure that customers» orders are taken properly and delivered to in a time - efficient manner • Provide after sales services over the telephone and in person • Resolve customers» complaints efficiently and record feedback

Quality Assurance Specialist — The Georgetown Group, Georgetown, Texas — October 2010 - August 2013 • Tracked and recorded volume of sales for 37 employees in real time • Promoted to trainer after only two years • Analyzed trends and generated bi-weekly reports for company leadership with recommendations for improvement • Identified strengths and weaknesses in employee communication and problem - resolution and reported violations to company policy when necessary • Developed and implemented new performance measurement system to streamline analysis process and promote a superior customer service experience • Recognized areas of possible risk and designed innovative solutions to ensure adherence to legal and professional standards

• Recorded all claims in the database after verifying accuracy of the data • Generated daily reports for the management • Communicated with adjusters in order to ensure smooth claims support • Documented claims information so that customers can benefit from smooth customer services • Worked on reassigned claims as and when necessary • Managed general office tasks including; maintaining supplies for staff, looking through incoming mail, preparing outgoing correspondence and answer customer phone calls

Thus, when it comes to the best ways of displaying merchandise on the shelf, better customer service at the cash register or more efficient ways of using database records on the computer, new hires may safely consult other pharmacy technicians.

This administration includes, among other tasks, providing customer service, maintaining accurate records of your outstanding loan balance (including the interest and mortgage insurance premiums, etc) at all times, tracking your property taxes and your hazard insurance, certifying your occupancy status, issuing your statements of account, issuing and collecting payments, collecting on the loan when it becomes due, and discharging the mortgage.

The second exception allows the lender to share without notice and opt - out when sharing is a usual, appropriate, or acceptable method to provide the lender's customer, or the customer's agent or broker with a confirmation, statement, or other record of the transaction, or information on the status or value of the financial service or financial product.