The result is
the customer talking to a live person getting the information they require in a timely fashion, the company says.
Not exact matches
It's disheartening
to me when I
talk to senior level marketers who focus so much on getting more
people to the website, when they have
customers right in front of them that need
to hear stories on how
to make their
lives or careers better.
Search for companies where you can
talk to a
live person for
customer support so that you can ask questions and if you have complaints, let them know it so that they can assist you.
On the Fire Phone, it works over Wi - Fi or 4G, and according
to Bezos,
customers should be
talking to a
live person within 15 seconds of starting the app.
When I self - published, I paid an extra $ 300 fee
to be able
to talk directly
to a
live person on the phone for
customer support.
As such you would expect the benefit of having
customer service around the clock and the ability
to actually
talk to a
live person instead of an automated system.
If you need
to talk to a
person, however,
live customer service is available by phone 24 hours a day, 7 days a week.
For instance, some companies may not charge for making a payment online because there is no
customer service representative involved but will charge a fee for making a payment on the phone if the
person must
talk to a
live individual.
I usually just email my claims in, but sometimes I need
to call and
talk to a
person and I have found their
live customer service
to be outstanding.
I had
to call
customer support and was really happy
to talk to a
live person without having
to go through an automated menu.