Sentences with phrase «customers about our employees»

Not exact matches

Under the plan, which launched last year, T - Mobile divided its customers into blocks of about 120,000, who are each assigned to a specific group of a few dozen employees at a specific call center.

Employees and customers look to us for guidance about how to handle setbacks and whether we're making progress.

@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.

After all, the question everyone is talking about now is about just why it is that having employees engage customers on race would be such a problematic thing.

The specially designed 90 - garment collection will dress about 19,000 employees — including pilots, flight attendants and customer service agents — who work for Alaska Airlines and its affiliates.

There are also subscription services such as Hoover's, which provides detailed descriptions of companies for a fee, and Dun & Bradstreet, which sells reports on companies with information about history, directors, customers, employees and recent developments.

In many cases, entrepreneurs come to me complaining about a team of disgruntled, unproductive, employees and unhappy customers.

The statement adds that even though Starbucks receives around 80 complaints a month about lid leaks and lids popping off, as an employee testified, the coffee giant thought it would not be relevant to warn customers of the risk.

Bill is an entrepreneur who constantly complains about how terrible his employees are at delivering customer service.

Business leaders heard from employees and customers about their roles on the council.

When was the last time you heard the sentiments of others — customers or employees — about how the business is doing?

Loneliness might have multiple causes on the national level, but for accounting software company FreshBooks (full disclosure: I'm a happy customer), the root of their concern about employee disconnection was a happy fact of startup life - their head count was growing wildly.

Talk to People Ask your customers, employees, business partners and industry experts their opinion about your company — it's products, services, and brand.

Can you imagine the impact when a small - business owner is able to sort through volumes of internal and external data about his or her business and then lets any employee, in any role, to make insightful decisions and engage customers more effectively?

And while it's important to include customers and clients, don't forget about the people that make the business run — your employees!

It also now claims to have 10,000 small - business customers with 100,000 employees, and annual recurring revenue of about $ 80 million.

The message was clear - the company cares about customers; the company cares less about employees.

«Small business owners should not worry about [a higher minimum], because they will get a higher quality of work, and your business will get much bigger returns from happier customers if you have happy employees doing a good job for you,» Nguyen says.

This reminds me of an anecdote I recently heard related by an executive at Disney, about the customer - service orientation of the Disney employees responsible for picking up trash and emptying trash bins at the company's amusement parks and resorts.

When a customer comes to you asking about a product, an employee should start asking questions to truly establish her needs — maybe even uncovering needs she didn't know she had in the first place!

Also, think about the types of employees you pay hourly, such as customer - service representatives and receptionists.

Potential customers and employees can quickly gain an opinion about a business via a simple search on Twitter or Facebook.

When you stop to think about it, the only people standing between you and the acquisition of lifetime customers are your employees.

There is another, more subtle effect of cost - cutting, when managers anxious about budgets restrict — deliberately or not — front - line employees» ability to make decisions about customer service.

The company owner cares a lot about the employees and customers, and each year the company makes a small but healthy profit and continues to march on.

At a House Transportation and Infrastructure Committee hearing on oversight of airline customer service, United Airlines CEO Oscar Munoz and other airline executives answer lawmaker questions about how to improve employee empowerment in tricky situations.

Think about exposing more of your employees to customer interactions.

When the employee knows that the company cares about them, then the employee can freely care about the customer.

Applying this framework requires operating out in the open, where employees can gather customer feedback and where business leaders can inform employees and advisors about company performance in an honest manner.

Southwest Airlines has not been shy at all about announcing that their employees come first, customers second.

Think about it: Would anyone consider Tony Hsieh to be a leading thinker in customer service and employee engagement if Zappos hadn't experienced tremendous growth?

Generally, customers like supporting companies that treat their employees well, and whatever stigma there used to be about sharing these stories is gone.

When was the last time you heard the sentiment of others — customers or employees — about how the business is doing?

Aside from your employees, who know everything there is to know about your brand, products, and services, customers also value the opinions of other customers.

At Ultimate, the bottom line is about making sure the employees (and their families) are taken care of, which in turn gives us the confidence and freedom to take good care of our customers.»

«Academy's management truly cares about the customer, AND the employee.

And bank - holding company SunTrust said Friday that a former employee may have tried to steal and share personal information for about 1.5 million customers.

McDonald's employees can tell you all about the most annoying customer requests and the consequences of working around french fries all day.

Why employees are fans: «Academy's management truly cares about the customer, AND the employee.

She and her staff spent considerable «therapy» time on the telephone while customers» employees voiced their worries about being laid off.

Over the past few decades, the sale of such goods migrated largely to big - box multinational chains, where employees couldn't care less about answering customers» questions or concerns.

They have to worry about all the same mundane business matters regular companies do, such as marketing, customer satisfaction as well as attracting and keeping good employees.

Not to mention ditching myths about the role of customers and employees — and even your own exalted status as idea czar.

For Doug Raunch, Trader Joe's ex-CEO, a successful business isn't just about Hawaiian shirts and kitschy names (though they do help create a culture that customers and employees love).

We all talk about the importance of vision, but you have to be able to sell it to potential customers, employees and investors and I mean all day long.

These results are based on data from about 500 of Benefitfocus's large customers — that is, customers with 1,000 or more employees.

Whether it be your employees, investors, partners, prospects or current customers — Everything they want, like and dislike about your category, your competitive set, you... It's all out there.

Today's new wave of AI technology, however, is empowering programmers to create highly personable chatbots that can quickly understand more about the customer than any human employee could uncover.

Lewis Schiff interviews the co-founder of Whole Foods about «conscious capitalism» and how businesses can serve all their shareholders: customers, employees, suppliers, investors, communities and the environment.

The training taught employees about stressful inflections, so when a customer becomes angry, employees use learned habits to move past it.