It was only after Gurung's death that BMW told
its customers about the flaw and recalled 36,000 cars.
Not exact matches
Lacking other evidence
about product quality (which is usually not available for credence goods), later
customers make decisions based on the best evidence they have, without realizing it may be
flawed.
When it first learned
about critical
flaws plaguing its processors, Intel told a small group of
customers, among them are Chinese technology firms including Alibaba Group, but didn't include the U.S. government in its initial disclosures, a new report alleges.
Others have cracked down on
customers who publish reports
about bugs and security
flaws.