Sentences with phrase «customers about their complaints»

Not exact matches

It didn't help — a few months later, customer servcie complaints increased by about 5 percent, according to the American Customer Satisfactiocustomer servcie complaints increased by about 5 percent, according to the American Customer SatisfactioCustomer Satisfaction Index.

Instead, you'd be much better going the route of, «We've received quite a few complaints about our customer support.

The statement adds that even though Starbucks receives around 80 complaints a month about lid leaks and lids popping off, as an employee testified, the coffee giant thought it would not be relevant to warn customers of the risk.

If you hear too many customer complaints about a particular salesperson, cut ties before he or she damages your company's reputation.

Etsy had grown impressively under Thomas — gross merchandise sales doubled, and the company reached profitability in 2009 — but the company had not addressed many of the persistent complaints from sellers about customer support and the performance of the site.

«Lenders can look at your Facebook and Twitter activity to see what customers are saying about you, and how quickly and effectively you respond to comments and complaints.»

We're not talking here about just about customer service, responding to customer - initiated questions, complaints, returns, exchanges, adjustments, and the like (although doing so courteously and efficiently is certainly critical to any company's survival).

The most complained - about ad was a poster for the Islamic Relief charity, which generated 56 complaints from customers.

The one customer complaint that Milky Way International Trading received was regarding the peaches; there have so far been no complaints about the mixed fruit.

A common customer complaint I hear when I quiz boomer consumers about disrespect is having a business's phone answered, the person hastily saying, «I have to put you on hold,» and doing so.

Don't take it personally: Typically the customer isn't angry at the customer service rep per se, they are mad about how they were treated, and unless you were the one who behaved inappropriately you have no reason to take offense to the complaint.

The company has dealt with a few high profile customer service complaints in recent years, most notably from a car owner who sued the company after he says it stopped responding to his emails and calls about repairs.

Customers» biggest complaint, however, was that at about $ 1 a pop the wings were too expensive, which resulted in the company having a huge surplus of them to finish off the year.

And Forrester found that the top complaints about customer service - long hold times, scripted menu selections and repeating information — were directly related to voice - based service.

There's the Chicago based Domino's franchisee who sends personalized videos (think Old Spice Guy, but less naked) to people who tweet both praise and complaints about his pizzas, getting him praise on 87,000 Web sites and fierce loyalty from his customers.

Companies should reflect what they know about Millennials in their customer - service strategy and in the tactics they use for addressing complaints and questions, such as the availability of service representatives, response times, and online or video chat.

McDonald's Corp., losing the speed race to rivals and racking up customer complaints about slow service, is adding a third drive - thru window.

Earlier this month, some online brokerages in Canada received numerous complaints from customers about delays in placing trades and temporary outages.

On the chance that you are contacted by a member of the press for a comment regarding a customer's complaint, have a document detailing some information about you, your history and experience, and the policies you try to enforce on standby to send to that person to clarify your practices.

Some users have also reported complaints about the wallet's customer support, so make sure you're aware of this potential drawback before signing up.

Employees should not be wearing union T - shirts at the place of employment nor should they be talking to customers about their respective positions with regard to the two employees that are part of the Labour Relations Board complaint....

Relative to the number of loans it handles, Capital One's customers filed mortgage - related complaints at about the same rate as those who borrowed from other large banking institutions.

There may be bugs that you didn't know about, or some customer complaints regarding product or service delivery.

It's also important to have someone, or even everyone if needed, taking on the role of customer support to respond to a new customer's questions and concerns.While your development team is working to fix a bug, you may have to take on the communications and marketing role to address customer complaints on social media and communicate proactively about your efforts to fix the bug.

In 1913, amid complaints about the lack of variety in car color (they were all black), Henry Ford made the following statement: «The customer can have any color he wants, so long as it's black.»

Even though there is no record of any customer complaint about the Wisconsin eggs, they sent a warning letter to Tropical Traditions:

to send you a welcoming email and to contact you about your use of the Site, to respond to your emails, submissions, comments, requests or complaints, to perform after - sales services, to anticipate and resolve problems with our Service, to respond to customer support inquiries, for assistance with our product and service development, and to create and inform you of new products and services from MomsTeam that better meet your needs;

Most customers regard it as a great travel stroller although there is complaint about the system and the buckle.

Although Spectra Baby USA pump works effectively, moms have complaint are about a poor customer service.

Before we get to the actual brands, there were a number of complaints that were common amongst customers of different brands, as well as negative comments about specific brands.

Consumer reviews of the mattress are just average, with customer complaints about premature sagging, noise and ineffective motion isolation.

There are very few complaints about this stroller, except that it weighs a couple more pounds than Maclarens, which was an important factor for one customer who also wanted a carry strap in addition to the handle.

Recently I made a valid complaint to McDonalds customer services dept. about McDonalds poor standards at thier Harben Parade branch at Swiss Cottage, London NW3.

Mutuals aim high in their approach to customer service and work hard to achieve it, a fact supported by the FCA complaint data which saw just 4 per cent of complaints about a mutual.

I have also received numerous complaints about poor communication to LIPA's customers during the restoration effort.

Cuomo, who's office has provided daily updates on the number of energy customers without power, said his office has received numerous complaints about continued outages.

Ghana Post Company Limited has since introduced a dedicated email and phone contact to receive complaints of customers about services of the company.

SYRACUSE, N.Y. — One of the state's largest independent suppliers of electricity and gas for residential customers has agreed to refund nearly $ 1 million to New Yorkers to resolve complaints about its billing practices.

As you'll see in the «Customer Opinions of Lipozene» section, there were serious complaints about side effects of Lipozene according to the majority of users who posted their reviews online.

Ineffectiveness of the product was the number one complaint, however there were also several complaints about their customer service and returns policies.

Frankly, as a customer I don't want to see complaints about pricing when I know how much I'm paying before clicking the «buy» button.

There were also repeat complaints about the company and a lack of customer service.

The are hundred of complaints on the interener about money frauds because once the customer enters his credit card details (even if for trial period) he can not stop charges.

While SugarDaddyForMe has a lot of features, we've seen a lot of complaints about inactive and fake profiles as well as an unresponsive customer support team.

The cost, which is substantially more than most dating sites out there, poor member matching, the inability to see pics from the beginning, the feedback we've been reading about poor customer service and cancellation issues, and tons of complaints about inactive member or subscriber profiles (who signed up for a trial, realized they couldn't communicate fully, and abandoned ship, thus causing poor response to contact).

What you should look for is a large number of complaints about lack of customer service, a lack of members from the opposite sex which usually means lots of men but very few women, and a lack of screening which means that you can not trust that the person on the other side is really who they say they are.

5.7 It is prohibited to post any information that does not correspond to the authentic data about the services offered by TDNAP dating site and may affect the Company's reputation or be a reason for customer complaints (Example: «Limited time Offer» / «Offer Expires: today's date» / «Free Chatroom / or any other paid features available for Premium members only)

In the past few years, the members have filed many complaints mostly about scammers and poor customer services.

You hardly ever hear (at least I haven't seen them) complaints about courses not working in a customer's LMS.

Mercedes made this change not only to cut costs but also to reduce complaints about brake squeal from customers not used to high performance brakes.)