Sentences with phrase «customers after they file a claim»

Not exact matches

Customers complain of problems receiving money from Gerber, whether in trying to surrender a policy, take out a policy loan or file a claim after the death of a family member.

The named plaintiffs filed this putative nationwide class action claiming that AT&T violated the federal Telephone Consumer Protection Act by sending text - message advertisements to its wireless customers about upgrading their cellular telephones after AT&T acquired their former wireless provider.

Sometimes I get engaged early in the process by counsel for the prospective plaintiff (which could be either the customer or the provider) and am asked to investigate the merits of the potential claim, but the engagement more often begins after the suit has been filed.

In fact, Mercury's online reviews are mixed with many customers complaining about being dropped from coverage after receiving payment for filed claims.

Claims satisfaction is widely considered the best indicator of customer satisfaction for auto insurers since policyholders are likely to be most critical after filing a claim — the happiness of such customers is a good indication not only of an insurer's claims handling ability, but also the experience it provides throughout the claims prClaims satisfaction is widely considered the best indicator of customer satisfaction for auto insurers since policyholders are likely to be most critical after filing a claim — the happiness of such customers is a good indication not only of an insurer's claims handling ability, but also the experience it provides throughout the claims prclaims handling ability, but also the experience it provides throughout the claims prclaims process.

If a policyholder uses a DRP - certified repair shop after filing a claim, the repairs have a lifetime warranty and the bill goes to American Family rather than to the customer.

Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim.

The new call center employees are expected to answer customer queries, sell policies, and help customers on their concerns about file claims right after car accidents.

If customers do not renew their insurance on time then claims filed after the renewal date are rejected.