If you hear too many
customer complaints about a particular salesperson, cut ties before he or she damages your company's reputation.
McDonald's Corp., losing the speed race to rivals and racking up
customer complaints about slow service, is adding a third drive - thru window.
Even though there is no record of
any customer complaint about the Wisconsin eggs, they sent a warning letter to Tropical Traditions:
Consumer reviews of the mattress are just average, with
customer complaints about premature sagging, noise and ineffective motion isolation.
The Civic Hybrid is the only hybrid model for which we've seen numerous
customer complaints about critical battery failures.
Chevy received large numbers of
customer complaints about bland styling, tight rear legroom, and below - segment - average fuel economy.
Dealership said there was no reported issue even though I showed them pages and pages of
customer complaints about the brakes.
Few
customers complaint about it but when technision checked they found nothing.
While
customer complaints about the claims process are common among most insurance companies, the frequency of occurrences in Homeowners of America Insurance Company's customer reviews lends credence to the statements.
Mr S. Satish Apoo, NEA's Director of Environmental Health, responded in «My Paper» to
a customer complaint about animals in food outlets.
When asked by her supervisor to prepare an investigative report concerning
a customer complaint about her work, the employee requested and was denied representation from her union, Teamsters Local 443.
Yesterday, Apple responded to
customer complaints about how the company handles power management features in older iPhone models and decided to reduce the price for out - of - warranty iPhone battery replacements from $ 79 to $ 29, beginning in late January and lasting through December 2018.
No discussion of the merits of the Fitbit line would be complete without talking about Fitbit's recurring
customer complaints about skin irritation.
If you're applying for a leadership position within the kitchen, your prospective employer may ask what you would do if you received serious, or multiple,
customer complaints about one of your meals.
This eliminates risk of
customer complaints about developed GUI.
Resolved
customer complaints about disruption in customer working environments caused by long Optical Network installation periods and on - site assembly process.
Not exact matches
It didn't help — a few months later,
customer servcie complaints increased by about 5 percent, according to the American Customer Satisfactio
customer servcie
complaints increased by
about 5 percent, according to the American
Customer Satisfactio
Customer Satisfaction Index.
Instead, you'd be much better going the route of, «We've received quite a few
complaints about our
customer support.
The statement adds that even though Starbucks receives around 80
complaints a month
about lid leaks and lids popping off, as an employee testified, the coffee giant thought it would not be relevant to warn
customers of the risk.
Etsy had grown impressively under Thomas — gross merchandise sales doubled, and the company reached profitability in 2009 — but the company had not addressed many of the persistent
complaints from sellers
about customer support and the performance of the site.
«Lenders can look at your Facebook and Twitter activity to see what
customers are saying
about you, and how quickly and effectively you respond to comments and
complaints.»
We're not talking here
about just
about customer service, responding to
customer - initiated questions,
complaints, returns, exchanges, adjustments, and the like (although doing so courteously and efficiently is certainly critical to any company's survival).
The most complained -
about ad was a poster for the Islamic Relief charity, which generated 56
complaints from
customers.
The one
customer complaint that Milky Way International Trading received was regarding the peaches; there have so far been no
complaints about the mixed fruit.
A common
customer complaint I hear when I quiz boomer consumers
about disrespect is having a business's phone answered, the person hastily saying, «I have to put you on hold,» and doing so.
Don't take it personally: Typically the
customer isn't angry at the
customer service rep per se, they are mad
about how they were treated, and unless you were the one who behaved inappropriately you have no reason to take offense to the
complaint.
The company has dealt with a few high profile
customer service
complaints in recent years, most notably from a car owner who sued the company after he says it stopped responding to his emails and calls
about repairs.
Customers» biggest
complaint, however, was that at
about $ 1 a pop the wings were too expensive, which resulted in the company having a huge surplus of them to finish off the year.
And Forrester found that the top
complaints about customer service - long hold times, scripted menu selections and repeating information — were directly related to voice - based service.
There's the Chicago based Domino's franchisee who sends personalized videos (think Old Spice Guy, but less naked) to people who tweet both praise and
complaints about his pizzas, getting him praise on 87,000 Web sites and fierce loyalty from his
customers.
Companies should reflect what they know
about Millennials in their
customer - service strategy and in the tactics they use for addressing
complaints and questions, such as the availability of service representatives, response times, and online or video chat.
Earlier this month, some online brokerages in Canada received numerous
complaints from
customers about delays in placing trades and temporary outages.
On the chance that you are contacted by a member of the press for a comment regarding a
customer's
complaint, have a document detailing some information
about you, your history and experience, and the policies you try to enforce on standby to send to that person to clarify your practices.
Some users have also reported
complaints about the wallet's
customer support, so make sure you're aware of this potential drawback before signing up.
Employees should not be wearing union T - shirts at the place of employment nor should they be talking to
customers about their respective positions with regard to the two employees that are part of the Labour Relations Board
complaint....
Relative to the number of loans it handles, Capital One's
customers filed mortgage - related
complaints at
about the same rate as those who borrowed from other large banking institutions.
There may be bugs that you didn't know
about, or some
customer complaints regarding product or service delivery.
It's also important to have someone, or even everyone if needed, taking on the role of
customer support to respond to a new
customer's questions and concerns.While your development team is working to fix a bug, you may have to take on the communications and marketing role to address
customer complaints on social media and communicate proactively
about your efforts to fix the bug.
In 1913, amid
complaints about the lack of variety in car color (they were all black), Henry Ford made the following statement: «The
customer can have any color he wants, so long as it's black.»
to send you a welcoming email and to contact you
about your use of the Site, to respond to your emails, submissions, comments, requests or
complaints, to perform after - sales services, to anticipate and resolve problems with our Service, to respond to
customer support inquiries, for assistance with our product and service development, and to create and inform you of new products and services from MomsTeam that better meet your needs;
Most
customers regard it as a great travel stroller although there is
complaint about the system and the buckle.
Although Spectra Baby USA pump works effectively, moms have
complaint are
about a poor
customer service.
Before we get to the actual brands, there were a number of
complaints that were common amongst
customers of different brands, as well as negative comments
about specific brands.
There are very few
complaints about this stroller, except that it weighs a couple more pounds than Maclarens, which was an important factor for one
customer who also wanted a carry strap in addition to the handle.
Recently I made a valid
complaint to McDonalds
customer services dept.
about McDonalds poor standards at thier Harben Parade branch at Swiss Cottage, London NW3.
Mutuals aim high in their approach to
customer service and work hard to achieve it, a fact supported by the FCA
complaint data which saw just 4 per cent of
complaints about a mutual.
I have also received numerous
complaints about poor communication to LIPA's
customers during the restoration effort.
Cuomo, who's office has provided daily updates on the number of energy
customers without power, said his office has received numerous
complaints about continued outages.
Ghana Post Company Limited has since introduced a dedicated email and phone contact to receive
complaints of
customers about services of the company.
SYRACUSE, N.Y. — One of the state's largest independent suppliers of electricity and gas for residential
customers has agreed to refund nearly $ 1 million to New Yorkers to resolve
complaints about its billing practices.