• Cultivate a friendly atmosphere by greeting and interacting with
customers in a positive manner.
Possessing strong customer service acumen and admirable creativity, I successfully handle irate
customers in a positive manner.
Assisting
customers in a positive manner at all times to ensure that their problems are resolved in one phone call is something I have been striving for ever since I started work as a call center representative.
Not exact matches
Time to market is critical, but over the long haul, if we are to truly deliver an exquisite product experience that will delight our
customers, it's of paramount importance the product has the right features and superb quality, all implemented
in a
manner that allows for a
positive support experience.
Superior
customer service skills and the ability to represent the organization
in a
positive manner is crucial to this role.
The insurer outlined changes meant to have long - term
positive impact on the legal representation rate among its clients, including resolving claims effectively and quickly «
in a fair and reasonable
manner» through streamlining determination of coverage and payment of benefits, implementing initiatives improving access to benefits and providing education to
customers so they have more control over the claims process.
CPN Squared has produced
positive outcomes for small companies
in the areas of financial reporting, employment compliance issues, dealing with taxing authorities, contract review, vendor relations,
customer service, collections issues, and all
manner of IT projects.
Restaurant Servers are responsible for
positive Guest interactions while serving Guests
in a friendly and efficient
manner and play an integral role
in ensuring our
customers have exceptional dining experiences.
Highly skilled
Customer Service Trainer understands best customer service practices and has an excellent ability to convey information regarding how to interact with customers in a courteous and positive
Customer Service Trainer understands best
customer service practices and has an excellent ability to convey information regarding how to interact with customers in a courteous and positive
customer service practices and has an excellent ability to convey information regarding how to interact with
customers in a courteous and
positive manner.
Customer service / patient care skills: Being a medical assistant may include working with all different kinds of people (including colleagues, patients, and families), so patience, a
positive attitude, and a strong bedside
manner will go a long way to help you
in your job.
Engage
customers, colleagues, agencies, and partner associates
in positive, professional
manner.
Handles the day - to - day operational activities of the bank to ensure
customer's satisfaction
in a
positive manner
Schedulers must demonstrate exceptional
customer service skills to communicate
in a
positive professional
manner with patients, coworkers, hospital staff, and physicians and their staff
Owing to the fact that a
customer service representative is considered as the «face» of a bank, your
positive, up - beat attitude should be put forth
in a
manner that would make the employer call you for an interview.
Serviced
customers including order taking and resolving
customer issues
in a
positive manner
• Demonstrated knowledge of serving as an intermediary between company and
customer, keeping a balance
in loyalty • Extensive knowhow of responding to
customers» complaints
in a
positive and proactive
manner • Special talent for processing orders over the telephone, keeping accuracy as a baseline • Able to research answers to difficult queries and present
customers with solutions that demote complete satisfaction and recurring business
Resolves
customer issues
in a timely
manner and answers questions to ensure a
positive customer experience.
Responsible for displaying products
in a presentable
manner for the purpose of creating a
positive customer experience
Open work orders, troubleshoot equipment, order parts and repair equipment
in a safe timely
manner to maintain
positive customer relationships.
Anxious to apply deep knowledge of providing the highest level of
customer services
in a
positive, courteous and enthusiastic
manner to ensure client satisfaction and recurring business opportunities.
Interact with
customers in a friendly and
positive manner to ensure an excellent bar experience and build
customer loyalty
This position will provide services to patients and providers, room patients, identify and document chief complaint, allergies and medications, measure and record vital signs, weight and measurement, summarize assessment data, document and share with the provider, provide immunizations, assist with prescription refills, perform preventative health screenings and nursing treatments, assist with patient examinations, perform detailed documentation, patient and family education, obtain consents for procedures, exhibit cooperation and
positive attitude toward co-workers, providers, patients and visitors, adhere to the KHC Standards of Behavior at all times with internal and external
customers, promotes good public relations for the Clinic and Hospital, assure patients are seen
in an orderly and fair
manner and explain delays and waiting times, ensure that acutely ill or injured patients are triaged and seen first, completes required competencies annually, all other duties as assigned.
• Competent
in creating and maintaining an environment of geared to achieve sales and profit goals • Highly skilled
in determining and communicating individual sales goals and hold staff members accountable for
positive results • Qualified to lead staff members to ensure delivery of consistently good
customer services,
in order to guarantee repeat business opportunities • Well - versed
in resolving
customers» complaints and issues
in a prompt and satisfactory
manner
• Greet
customers or guests as they arrive at the snack table or counter, and interact with them
in a helpful and
positive manner.
Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns
in a timely and professional
manner and elevate to Assistant Manager or Manager as needed.Assist
in maintaining the neatness and cleanliness of the club.Qualifications / Requirements
Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals durin
Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and
positive attitude!Punctuality and reliability is a must.Exceptional
customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals durin
customer service skills; able to interact
in a
positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy
in all interactions while using appropriate behavior and language.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking
in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.
• Operated printing and copying machineries and performed maintenance on them • Replaced printer cartridges and toners
in a time - efficient
manner to ensure consistent service • Assisted
in performing printing and copying jobs
in a bid to handle incoming
customer traffic • Cleaned and maintained the copy center to exhibit a
positive image of the facility • Scan hardcopy materials and ensure that all backups are properly maintained
Since this job requires total
customer satisfaction, I am confident that I have the mettle to provide excellence
in services by projecting the hotel's image
in a
positive manner.
• Greeted guests
in a courteous and welcoming
manner • Earned an amiable position by remembering their likes and dislikes and whole - heartedly invited them to return • Resolved
customer related issues at the spot and made sure they had a wonderful time
in the restaurant • Listened to their opinions / suggestions / criticisms patiently and with a
positive approach
in order to overcome deficient areas.
Replenishing shelves
in patient rooms with items from the stockroom.Executed outbound calls to existing patients base resulting
in 80 % increase
in patient satisfaction.Accurately logged all daily shipping and receiving orders.Responsible for ringing up patients
in a timely
manner and guaranteeing high level of
customer service.Guaranteed
positive patient experiences and resolved all patient complaints.
Have and show an outgoing and friendly behavior along with a
positive attitude and the ability to interact with our
customers in an engaging
manner.
• Documented success
in generating sales by providing outstanding
customer services and expanding and maintaining product knowledge • Well - versed
in setting up new displays
in an aesthetic
manner and according to the store's policies • Special talent for producing novel and unique concepts for merchandize presentation • Exceptional knowledge of building, adjusting and removing product displays
in accordance to company's directives • Adept at providing and maintaining
positive work relationships with team members to ensure appropriate merchandising solutions • Demonstrated expertise
in smoothing out frontend and backend work processes to ensure a
positive shopping experience for
customers • Particularly effective
in upholding stock levels and handling pricing duties for multiple product lines • Adept at organizing and handling inventory and communicating effectively with retail merchants • Focused on reconciling orders with financial plans and forecasts • Excellent ability to recommend merchandise based on
customers» needs and upselling associated products • Competent at leading promotional activities and ensuring that store and warehouse security practices are appropriately placed
Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns
in a timely and professional
manner and elevate to Assistant Manager or Manager as needed.Assist
in maintaining the neatness and cleanliness of the club.Qualifications / Requirements
Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma / GED equivalent required.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals durin
Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and
positive attitude!Punctuality and reliability is a must.Exceptional
customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma / GED equivalent required.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals durin
customer service skills; able to interact
in a
positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy
in all interactions while using appropriate behavior and language.High School diploma / GED equivalent required.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking
in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.
Interacts
in a professional
manner with
customers and co-workers to foster
positive relationships.
Job SummaryThe Member Services Representative will be responsible for creating a
positive member experience by providing a superior level of
customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional
customer service.Handle all front desk related activities including: Answer phones
in a friendly
manner and assist callers with a variety of questions.Check members into the system.New member sign - up.
Used
positive reinforcement to help develop baristas» skills
in customer service
in a timely, respectful
manner.
Willing to learn as many new skills as possible and interact with
customers in a
positive and friendly
manner.
Skills
Customer - oriented Consistently meets... Resolved all customer complaints in a professional manner while prioritizing customer satisfaction... to the store's positive
Customer - oriented Consistently meets... Resolved all
customer complaints in a professional manner while prioritizing customer satisfaction... to the store's positive
customer complaints
in a professional
manner while prioritizing
customer satisfaction... to the store's positive
customer satisfaction... to the store's
positive culture.
Greeted
customers in a warm and friendly
manner; held a high regard for being professional Communicated with
customers via email, phone and
in person Evaluated
customers» needs and directed to qualified sales associates Often calmed upset
customers with
positive outcomes Processed sales of exchange and returns; maintained an accurate recording system Accurately processed cash and credit / debit card transactions with some being more than $ 10,000.
Ability to see, hear, and accurately read and write medical terminology Experience with CLIA waived labs, history and vitals, and blood draws necessary An outstanding bedside
manner with both pediatric and adult patients A
positive and energetic attitude which inspires other teammates Demonstrated ability and strong commitment to exceptional patient care and
customer service principles Possess excellent organizational and record keeping skills Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems independently Ability to work well under pressure
in a fast paced environment Technology proficiency is critical, including previous EMR experience and knowledge of Microsoft software products such as Outlook, Word, PowerPoint and Excel.
Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited
customers to return to the store.Managed quality communication,
customer support and product representation for each client.Interacted with
customers and retail buyers to follow - up on shipping statuses and expedited orders.Guaranteed
positive customer experiences and resolved all
customer complaints.Processed and issued money orders for
customers.Maintained adequate cash supply
in cash drawers
in multiple checkout stations.Responsible for ringing up
customers in a timely
manner and guaranteeing high level of
customer service.Managed cash stock and inventory balances accurately.Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.
Represent the store
in a
positive manner while providing excellent
customer...
Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled
in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted
customers with store and product complaints.Guaranteed
positive customer experiences and resolved all
customer complaints.Responsible for ringing up
customers in a timely
manner and guaranteeing high level of
customer service.Assisted
customers in finding out - of - stock items.Recommended, selected and helped locate merchandise based on
customer needs and desires.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.
Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and
customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced
in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved
customer service inquiries resulting
in client satisfaction and repeat business Performed all duties
in a
positive, courteous, and timely
manner
Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment strategies Recommended funds, allocation percentages, and risk management products Resolved
customer service inquiries resulting
in client satisfaction and repeat business Performed all duties
in a
positive, courteous, and efficient
manner
Delta Airlines (Atlanta, GA) 11/1991 — 09/2006
In - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client servi
In - Flight Board Leader • Managed and trained 15 flight attendants
in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client servi
in daily operations and industry best practices • Responsible for
in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client servi
in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional
customer service resulting
in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client servi
in a
positive client experience • Oversaw employee and client relations resolving issues
in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client servi
in a timely and professional
manner • Performed all duties with positivity, integrity, and dedication to client service
Professional Duties & Responsibilities Managed team of 40 employees delivering timely and effective service Served as head bartender meeting varied and complex
customer orders Designed and implemented promotional events and collateral material Handled employee hiring, training, reviews, and scheduling Managed opening and closing of restaurant Responsible for meeting restaurant budget and revenue projections Operated cash registers and credit card / debit card payments Built long - term relationships with vendors and other industry figures Offered exceptional
customer service resulting
in client satisfaction and repeat business Led team and completed all tasks
in a professional,
positive, and respectful
manner
West Communication, Inc. 12/2001 — 6/2003
Customer Service Representative • Represented company in a positive, professional manner consistent with company image • Provided excellent customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information in a timely and accurate manner • Performed administrative functions including phones an
Customer Service Representative • Represented company
in a
positive, professional
manner consistent with company image • Provided excellent
customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information in a timely and accurate manner • Performed administrative functions including phones an
customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information
in a timely and accurate
manner • Performed administrative functions including phones and filing
Deluxe Corporation (Shoreview, MN) 03/2006 — 12/2006 Account Manager • Effectively employed solution selling of both traditional and new products and services to a varied client base • Consistently exceeded revenue targets through effective sales and
customer service techniques • Optimized solution selling techniques to small businesses and regional banks through direct
customer contact and marketing • Cultivated
positive customer relationships with accountants, national accounts, and large regional corporations • Increased sales results from initial 77 % of goal to 105 % of goal • Developed detailed territory business plan to effectively meet 100 % of new product sales goals • Proficiently utilized CRM tool to manage 500 + account base
in an efficient and effective
manner
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members
in a fair, professional, and timely
manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and
customer service Utilize proficiencies
in English and Spanish to effectively serve clients of varied backgrounds Perform all duties
in a
positive, professional, and courteous
manner
Professional Duties & Responsibilities Directed operations of Target Stores generating $ 20 million
in annual revenue Created and implemented strategies to cut expenses while increasing sales Assisted corporate leadership with store marketing and branding efforts Hired, trained, managed, and reviewed more than 130 team members Enhanced employee value through professional development programs Increased employee dedication through recognition and team building initiatives Managed logistics team operations including product unloading and stocking Oversaw planogram, pricing, instocks, backroom, and replenishment teams Created an attractive and impactful salesfloor ensuring steady sales Coordinated all salesfloor transitions, salesplanner, signage, and pricing sets Ensured the highest levels of
customer service resulting
in repeat business Served as liaison between Target leadership and construction contractors Guaranteed store safety, security, and branding during remodel Built strong, long - term relationships with business partners, coworkers, and employers Completed all duties
in a
positive, professional, and timely
manner Fostered an environment of respect and dedication to company goals