Sentences with phrase «customers of his chain»

More than 60 % of new customers of his chain, which has more than 600 locations nationwide, enroll their pets in wellness plans.

Like all hotel cards, it's only worth it if you're a loyal customer of that chain.

Smith, Bolton, and Wagner (1999)[40] addressed how to use a service remedy to maintain customer satisfaction after service failure by sampling 375 college students who had recently visited restaurants and 602 customers of a chain hotel.

Not exact matches

Corrin writes that Subway has «too many restaurants chasing fewer customers» and proposes the two chains work together to convert some of those locations into Freshii outlets.

The most critical person to hire in the customer service schema is the manager, says Andy Fromm, president of Service Management Group, a Missouri - based firm that works with retail and restaurant chains on improving customer service, since employee turnover is directly driven by manager turnover.

«There are two types of people in this company: those who serve customers and those who serve those who serve customers,» adds Jon Freier, the executive vice president who oversees the company's retail chain.

The chain is changing the landscape of retail as its chic yet affordable designs continue to appeal to demanding customers who constantly crave new styles at low prices.

As well as producing steel, submarines and elevators, Thyssenkrupp supplies thousands of tonnes of metal and plastic products and provides supply - chain management services to a quarter of a million customers worldwide.

TrustChain will use IBM blockchain tools to allow anyone in the supply chain — and eventually the customer — to verify the provenance of the rings.

We already know that pop - up shops are a powerful way of reaching out to new potential customers, building buzz and evaluating consumer interest — but the In - N - Out customers in line on Thursday were mostly existing die - hards who were just happy to get their hands on the chain's burgers again.

So essentially that means all of the product and solution capability at the company and the supply chain that delivers it to customers, from consumers to the largest multinational corporations.

The trick is in deft brand management: The chain implants a clear idea of what each level of the company's hotels offers for customers.

J.B. Hunt Transport Services, Inc., a Fortune 500, S&P 500, and NASDAQ - 100 company, provides innovative supply chain solutions for a variety of customers throughout North America.

American appetites for casual chain dining are seemingly endless — a fact illuminated by Olive Garden's latest promotion, which will offer 1,000 lucky customers unlimited portions of pasta this fall.

Shake Shack will give away free burgers to customers who download the chain's app through the end of February, the company announced on Monday.

McDonald's Pizza was a fiasco for the Canadian chain in the»90s; just last December the U.S. parent corporation announced that it couldn't sell 10 million pounds of chicken wings because customers found them both too spicy and too expensive.

The chain is also encouraging its customers to chip in by allowing them to make a direct donation to the the American Red Cross in any of its coffee shops across the country.

Instead of trying to take on the national chains in your town, use your local advantage to reach out to customers.

Department store chain Sears Holding Corp and Delta Air Lines Inc said on Wednesday some of their customer payment information may have been exposed in a cybersecurity breach.

And when it comes to helping a customer, the chain of assistance is only as strong as its weakest link.

The grocery chain became their first national retail partner and helped them earn a spot in the hearts and stomachs of customers.

According to an internal company memo, unearthed by Advertising Age, the chain believed this was the «perfect food offering to address the needs of [a] very important customer to McDonald's» — millennials — and brought the McWrap, along with a marketing blitz, back to the States.

Delivering good customer service requires that a front - line worker receive supportive assistance from an entire network of co-workers — in effect, a chain reaction of teamwork, one that is consistent from beginning to end.

While their customer and financial data may not be as big of a catch as, say, that of Target or some other global big - box retail chain, there are plenty of opportunities to hit mom and pop operations.

But customers were already voicing their discontent with the 60 - year - old hamburger chain because of its plans to relocate its corporate headquarters from Miami to Canada in a deal that could lower its taxes.

Finances aside, Target's bigger challenges are stubbornly centred on unhappy customers whose loyalty has been stretched thin by a series of supply - chain snafus and prices that many perceived to be out - of - whack with both big - box competitors and the company's own reputation as a quality discounter.

The Dutch fashion chain, which drew inspiration from the energy and buzz of cities and was aimed at a younger customer, emerged at a time when oversized, over-the-top fashion and everyday dance and exercise wear were in vogue.

The tech giant bought Whole Foods last summer for $ 13.7 billion, and reduced the price of some of the high - end grocery chain's products like organic Fuji apples to appeal to a broader base of customers.

He has done so in part by insinuating McKesson, once just a supply - chain functionary, more deeply into the business of its customers.

Brands such as Buffalo Wild Wings, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closings as casual - dining chains have struggled to attract customers and increase sales.

Coffee's growth is noteworthy in light of the ho - hum overall restaurant landscape as many chains are struggling to perk up customer traffic.

One aspect of the hotel chain that customers love is the free breakfast, which is a complimentary feature at most locations.

Suppliers have a lot of the same concerns as customers, except they're in the other direction on the supply chain.

Additionally, Brown says that the launch of an afternoon daypart has brought new millennial customers to the chain with increasing frequency.

The recent experience of a friend of mine with a chain store (names and trademarks omitted to protect the innocent) provides a cautionary tale at the intersection of ethics and customer service.

The fast - food chain says that it has since received a lot of positive feedback and social media requests from customers.

Salespeople who work their way up the chain of command at a customer's company may have to field increasingly harder questions about specific capabilities.

The chain's Indian restaurants will have the distinction of not serving beef, to better fit the needs of customers in a country where the majority of citizens are Hindu or Muslim.

When a menswear rental startup unexpectedly took off and sold out of its entire stock, its founders were forced to tackle a crippling supply - chain issue — and angry customers.

Users of Cumberland Farms SmartPay save 10 cents per gallon at the chain's stations, for example, while Exxon customers using its SpeedPass + app can redeem Plenti reward points to cut the total price of their fill - up.

As Red Robin shares shed nearly 29 percent of their value, Cramer balked at the Street's response, saying that the rise of take - out and delivery is an «unstoppable trend» that will quash chains like Red Robin if they don't find ways to appeal to new customer bases.

The company recently launched its Tru by Hilton chain to appeal to a broad range of customers at a more affordable price point.

Fast food delivery has become a growing trend as restaurant chains try to boost the convenience factor of their food to keep customers satisfied.

While one might think such a state - of - the - art technology and how it facilitates high - touch customer service would more suitable to upscale stores, eBay thinks the technology could work even in more value - oriented retail chains.

McDonald's Japan has apologized to customers and vowed to ensure product safety after objects including a tooth and plastic were found in its food, the latest trouble for a fast - food chain hit by sliding sales and a shortage of french fries.

Chipotle Mexican Grill will soon have stricter guidelines for its suppliers that will mean the chain will be using local produce less often, a move the company is making in the aftermath of an E. coli outbreak that sickened dozens of customers in six states.

The chain is wooing higher - spending customers, meanwhile, with a revamped loyalty program that lavishes the top 10 % of its customers, people who spend an average of $ 1,200 a year, with more goodies like exclusive sales and beauty - salon pampering.

The items aren't part of a promotion and don't cost the fast - food chain much, but they are able to bring in customers who don't want to spend much money.

There are, of course, some fairly obvious reasons why a coffee chain might want to offer a larger cup size, starting with customer demand.

His research, which looks at companies like Marriott, Harrah's, and Capital One among others, highlights the role of analytics in functions ranging from supply chain and R&D to customer selection, loyalty, and service.