«Sleuth investing» requires a knack for schmoozing with receptionists, VPs, managers, and
customers of the companies in which you own stocks.
Not exact matches
In my last column, we discussed three types
of customers, categorized by the type and strength
of the attachment they have to your
company.
But the
company's real engine
of growth is
in the fledgling wholesale and design side
of the business — something that never would have happened had White not been paying attention to his
customers» needs.
Learn how to get your entire
company on board so
customers see your brand at work
in every aspect
of your business.
In 2008, Qualtrics moved beyond academia, selling its software to
companies as a tool for surveys
of customers and employees.
Delta responded by defending its
customers and employees, and said the
company would refund Coulter $ 30 for the preferred seat she had chosen
in the exit row, which the airline had changed as a way
of accommodating other seating requests.
Pharmacy benefit manager Express Scripts Holding said Anthem, its biggest
customer and one that has sued the
company over claims
of being overcharged, was unlikely to renew its contract after it ends
in 2019.
Important factors that could cause actual results to differ materially from those reflected
in such forward - looking statements and that should be considered
in evaluating our outlook include, but are not limited to, the following: 1) our ability to continue to grow our business and execute our growth strategy, including the timing, execution, and profitability
of new and maturing programs; 2) our ability to perform our obligations under our new and maturing commercial, business aircraft, and military development programs, and the related recurring production; 3) our ability to accurately estimate and manage performance, cost, and revenue under our contracts, including our ability to achieve certain cost reductions with respect to the B787 program; 4) margin pressures and the potential for additional forward losses on new and maturing programs; 5) our ability to accommodate, and the cost
of accommodating, announced increases
in the build rates
of certain aircraft; 6) the effect on aircraft demand and build rates
of changing
customer preferences for business aircraft, including the effect
of global economic conditions on the business aircraft market and expanding conflicts or political unrest
in the Middle East or Asia; 7)
customer cancellations or deferrals as a result
of global economic uncertainty or otherwise; 8) the effect
of economic conditions
in the industries and markets
in which we operate
in the U.S. and globally and any changes therein, including fluctuations
in foreign currency exchange rates; 9) the success and timely execution
of key milestones such as the receipt
of necessary regulatory approvals, including our ability to obtain
in a timely fashion any required regulatory or other third party approvals for the consummation
of our announced acquisition
of Asco, and
customer adherence to their announced schedules; 10) our ability to successfully negotiate, or re-negotiate, future pricing under our supply agreements with Boeing and our other
customers; 11) our ability to enter into profitable supply arrangements with additional
customers; 12) the ability
of all parties to satisfy their performance requirements under existing supply contracts with our two major
customers, Boeing and Airbus, and other
customers, and the risk
of nonpayment by such
customers; 13) any adverse impact on Boeing's and Airbus» production
of aircraft resulting from cancellations, deferrals, or reduced orders by their
customers or from labor disputes, domestic or international hostilities, or acts
of terrorism; 14) any adverse impact on the demand for air travel or our operations from the outbreak
of diseases or epidemic or pandemic outbreaks; 15) our ability to avoid or recover from cyber-based or other security attacks, information technology failures, or other disruptions; 16) returns on pension plan assets and the impact
of future discount rate changes on pension obligations; 17) our ability to borrow additional funds or refinance debt, including our ability to obtain the debt to finance the purchase price for our announced acquisition
of Asco on favorable terms or at all; 18) competition from commercial aerospace original equipment manufacturers and other aerostructures suppliers; 19) the effect
of governmental laws, such as U.S. export control laws and U.S. and foreign anti-bribery laws such as the Foreign Corrupt Practices Act and the United Kingdom Bribery Act, and environmental laws and agency regulations, both
in the U.S. and abroad; 20) the effect
of changes
in tax law, such as the effect
of The Tax Cuts and Jobs Act (the «TCJA») that was enacted on December 22, 2017, and changes to the interpretations
of or guidance related thereto, and the
Company's ability to accurately calculate and estimate the effect
of such changes; 21) any reduction
in our credit ratings; 22) our dependence on our suppliers, as well as the cost and availability
of raw materials and purchased components; 23) our ability to recruit and retain a critical mass
of highly - skilled employees and our relationships with the unions representing many
of our employees; 24) spending by the U.S. and other governments on defense; 25) the possibility that our cash flows and our credit facility may not be adequate for our additional capital needs or for payment
of interest on, and principal
of, our indebtedness; 26) our exposure under our revolving credit facility to higher interest payments should interest rates increase substantially; 27) the effectiveness
of any interest rate hedging programs; 28) the effectiveness
of our internal control over financial reporting; 29) the outcome or impact
of ongoing or future litigation, claims, and regulatory actions; 30) exposure to potential product liability and warranty claims; 31) our ability to effectively assess, manage and integrate acquisitions that we pursue, including our ability to successfully integrate the Asco business and generate synergies and other cost savings; 32) our ability to consummate our announced acquisition
of Asco
in a timely matter while avoiding any unexpected costs, charges, expenses, adverse changes to business relationships and other business disruptions for ourselves and Asco as a result
of the acquisition; 33) our ability to continue selling certain receivables through our supplier financing program; 34) the risks
of doing business internationally, including fluctuations
in foreign current exchange rates, impositions
of tariffs or embargoes, compliance with foreign laws, and domestic and foreign government policies; and 35) our ability to complete the proposed accelerated stock repurchase plan, among other things.
In the video above, Hannasch gives Canadian Business editor in chief James Cowan a tour of one of Couche - Tard's stores to talk about the growth of the company's food and drink options, and what it can offer to a busy customer that e-commerce can'
In the video above, Hannasch gives Canadian Business editor
in chief James Cowan a tour of one of Couche - Tard's stores to talk about the growth of the company's food and drink options, and what it can offer to a busy customer that e-commerce can'
in chief James Cowan a tour
of one
of Couche - Tard's stores to talk about the growth
of the
company's food and drink options, and what it can offer to a busy
customer that e-commerce can't.
As his
company began to grow, he found himself «
in the office every day, dealing with an assortment
of HR, IT, technical, office management, and building issues,» unable to handle what he does best:
customer acquisition and retention.
And although BlackRock cut its valuation
of its shares
in the
company by 25 percent, according to The Wall Street Journal, Dropbox has a whopping 400 million
customers and some eight million
companies using its services.
«There are two types
of people
in this
company: those who serve
customers and those who serve those who serve
customers,» adds Jon Freier, the executive vice president who oversees the
company's retail chain.
U.S. regulators said on Tuesday that Uber Technologies agreed to do more to protect the privacy
of customer and driver data
in settling allegations that the ride - hailing
company had made deceptive privacy and data security claims.
By avoiding the task
of employing extra staff members or handling operations such as payroll and web development, employees at a
company will also be able to free up more time to focus on delivering their goods to their
customers and carrying out the tasks that they were employed for
in the first place.
When I have teams that don't want to build Prof Services or don't want to really interact daily with
customers helping them solve problems — which are often political
in nature such as functional stovepipes
in the
customers organization — I then advise them to build a different kind
of companies.
In an interview with the Canadian Press, Canaccord Genuity analyst Dvai Ghose noted a number
of challenges that will face Laurence once he begins his new role at Rogers, including the improvement
of customer service and the efficiency
of the
company's cable division, which competes directly with Bell's Internet protocol TV service.
Charter has also agreed that the new
company won't implement «data caps,» which are restrictions on the amount
of data
customers can use
in a month, and hefty fees for going over the limit.
In every case a huge amount of fixed costs up front is overwhelmed by the ongoing ability to make money at scale; to put it another way, tech companies combine fixed costs with marginal revenue opportunities, such that they make more money on additional customers without any corresponding rise in cost
In every case a huge amount
of fixed costs up front is overwhelmed by the ongoing ability to make money at scale; to put it another way, tech
companies combine fixed costs with marginal revenue opportunities, such that they make more money on additional
customers without any corresponding rise
in cost
in costs.
the loss
of The Boeing
Company as a
customer or a significant reduction
in sales to The Boeing
Company could adversely impact our operating results;
Accordingly, McKesson tended to report suspicious orders to the DEA
in batches; once it had concluded through an investigative process that the
customer was suspicious, it would file a handful
of the orders that, over time, had led the
company's compliance staff to determine that was the case.
Eve admits
in its prospectus: «The highly competitive nature
of this market means that the
Company is continually subject to the risk
of (a) loss
of (or failure to increase) market share, (b) reductions
in margins and (c) the inability to secure new
customers.»
The five biggest insurance
companies in the U.S. spent around $ 3 billion on advertising last year, which
of course got passed on to
customers.
In this hangout, editorial director Ray Hennessey talks with branding and
customer experience experts Karen Leland
of Sterling Marketing Group and Brad Smith
of Sage North America about how to come back when your
company's reputation takes a hit.
«I think frankly, employers should try to embrace the idea behind this, especially if the
company has any pretense
of being a feminist organization or treating women's rights as a priority, whether it's
in their corporate culture or their
customer relations.
The
company still uses the technique, offering everything from free reusable grocery bags to magazine subscriptions to
customers who mail
in UPCs from boxes
of Jolly Time.
«Combined with the revenue potential, favorability, satisfaction, and recommendation impact
of these interactions, businesses can benefit significantly from investing
in helping their
customers on Twitter,» the 10 - year - old tech
company said
in a blog post.
«Usually
customers want some more convenience,» says Felstiner, going on to list features that are common to many on - demand
companies: «The
customer may want access to other people's reviews
of the [worker], they may want some guarantee
of competence, or they want to know the person will arrive
in 30 minutes, and then the service accepts payment on behalf
of the person and takes a cut.»
Regardless
of size,
companies can maintain their relevancy by following the lead
of the more agile and engaged indie brands who are
in lockstep with
customers» wants and needs.
The
company also professed its neutrality
in a statement Saturday: «Out
of respect for our
customers and employees on both sides, Delta has taken this action to refrain from entering this debate and focus on its business.
May 1 - Regeneron Pharmaceuticals and Sanofi will cut the net price
of their expensive cholesterol drug for Express Scripts
customers in exchange for greater patient access, with some savings to be shared with consumers, the
companies said on Tuesday.
Likewise,
customers will put their trust
in your
company and purchase more
of your products; investors and potential partners will consider your proposals seriously; and vendors will want your business.
The
company seeks to solve the whole issue
of customer centricity and leveraging data
in the making decisions about
customers, and is fueled by Argyros» dedicated to continued innovation.
Shapiro said NBCUniversal hopes to draw
in users with already popular NBC titles like SNL and Parks & Recreation, but the
company plans to hold onto those
customers by recommending a range
of additional content — particularly original and acquired programs exclusive to Seeso — as part
of selections curated by real people.
In the
customer - service realm, chatbots make your
company available to a wider range
of customers across the globe than humans alone could reach.
While proponents downplay the impact
of their respective laws, economic experts say they are likely to inflict far - ranging damage
in those states, not only on LGBT
customers and residents, but also on
companies that operate there or are considering doing so.
A serial entrepreneur — she owns four restaurants and has founded two
companies in addition to Thinx — Agrawal says that the danger
of male investors asking the women
in their lives for advice is that, more often than not, those women are not their target
customers.
Five years later, they successfully moved into B.C. Taylor believes
in grassroots marketing, and the
company sends existing staff to new provinces to win over new
customers, instead
of hiring new talent.
Magento chief executive Mark Lavelle said
in a statement that the
company maintains a large global network
of partners including system integrators to support some 250,000
customers.
Qualtrics now sells its software to a growing list
of Fortune 500
companies — Home Depot hd, Gap gps, and CarMax kmx are among those that use it to collect and analyze
customer feedback — and an IPO is likely
in the next two years.
TaskUs boasts more than 200
customers — many
of them the hottest startups
in tech — but up until fairly recently few
of them wanted to say much about the
company, or even admit that they use its services.
The clients I know who have succeeded on the platform usually devote a significant amount
of time and resources to properly listing their products, understanding the nuances
of the
company's fulfillment and other services, participating
in campaigns that have questionable profitability, analyzing reams
of data that the service spits out
in order to make adjustments to its prices and branding and working hard to live up to Amazon's stringent
customer service guidelines.
In January, the #deleteUber hashtag trended on social media after customers perceived the company as having undermined New York taxi drivers» strike in protest of the Trump administration's immigration ba
In January, the #deleteUber hashtag trended on social media after
customers perceived the
company as having undermined New York taxi drivers» strike
in protest of the Trump administration's immigration ba
in protest
of the Trump administration's immigration ban.
Defensive stocks, as they're often called, are big players like Coca - Cola or McDonald's —
companies that have a lot
of customers in sectors that aren't as dependent on good economic conditions to survive.
If those services get hacked, as was the case with Ashley Madison, or purchased by other
companies,
customer information ends up
in the hands
of different people and organizations — from the annoying to the downright nefarious,» Rodriguez reported
in November.
Software is a useful tool
in the quest to find all
customer feedback
in social because much
of that feedback doesn't mention the
company specifically.
«Sometimes you have large
companies that have established relationships with
customers for a long time, and with data protection rules coming
in on top
of that, the information about that consumer then stays with the large established firm,» she explains.
Uber will get a 27.5 % stake
in the combined
company, Uber CEO Dara Khosrowshahi will join Grab's board, 500 individuals
of Uber's staff will transition to Grab, and its
customers will be shifted over to Grab's app.
It's that time
of year when you feel obligated to designate someone
in your
company to send
customers gifts.
Marketing comprises everything a
company does to attract and retain
customers, which includes determining where and when a product is sold, its optimal price, how it's creatively positioned
in consumers» minds, and even actual attributes
of the product itself.
• IBEX Holdings, a Hamilton, Bermuda - based
customer service
company, said it plans to raise $ 60 million
in an IPO
of 4 million shares priced between $ 14 to $ 16 apiece.