Sentences with phrase «customers with quality information»

That's why our mission is to provide our customers with quality information, so each one can find the right car for their life.

Not exact matches

Actual results, including with respect to our targets and prospects, could differ materially due to a number of factors, including the risk that we may not obtain sufficient orders to achieve our targeted revenues; price competition in key markets; the risk that we or our channel partners are not able to develop and expand customer bases and accurately anticipate demand from end customers, which can result in increased inventory and reduced orders as we experience wide fluctuations in supply and demand; the risk that our commercial Lighting Products results will continue to suffer if new issues arise regarding issues related to product quality for this business; the risk that we may experience production difficulties that preclude us from shipping sufficient quantities to meet customer orders or that result in higher production costs and lower margins; our ability to lower costs; the risk that our results will suffer if we are unable to balance fluctuations in customer demand and capacity, including bringing on additional capacity on a timely basis to meet customer demand; the risk that longer manufacturing lead times may cause customers to fulfill their orders with a competitor's products instead; the risk that the economic and political uncertainty caused by the proposed tariffs by the United States on Chinese goods, and any corresponding Chinese tariffs in response, may negatively impact demand for our products; product mix; risks associated with the ramp - up of production of our new products, and our entry into new business channels different from those in which we have historically operated; the risk that customers do not maintain their favorable perception of our brand and products, resulting in lower demand for our products; the risk that our products fail to perform or fail to meet customer requirements or expectations, resulting in significant additional costs, including costs associated with warranty returns or the potential recall of our products; ongoing uncertainty in global economic conditions, infrastructure development or customer demand that could negatively affect product demand, collectability of receivables and other related matters as consumers and businesses may defer purchases or payments, or default on payments; risks resulting from the concentration of our business among few customers, including the risk that customers may reduce or cancel orders or fail to honor purchase commitments; the risk that we are not able to enter into acceptable contractual arrangements with the significant customers of the acquired Infineon RF Power business or otherwise not fully realize anticipated benefits of the transaction; the risk that retail customers may alter promotional pricing, increase promotion of a competitor's products over our products or reduce their inventory levels, all of which could negatively affect product demand; the risk that our investments may experience periods of significant stock price volatility causing us to recognize fair value losses on our investment; the risk posed by managing an increasingly complex supply chain that has the ability to supply a sufficient quantity of raw materials, subsystems and finished products with the required specifications and quality; the risk we may be required to record a significant charge to earnings if our goodwill or amortizable assets become impaired; risks relating to confidential information theft or misuse, including through cyber-attacks or cyber intrusion; our ability to complete development and commercialization of products under development, such as our pipeline of Wolfspeed products, improved LED chips, LED components, and LED lighting products risks related to our multi-year warranty periods for LED lighting products; risks associated with acquisitions, divestitures, joint ventures or investments generally; the rapid development of new technology and competing products that may impair demand or render our products obsolete; the potential lack of customer acceptance for our products; risks associated with ongoing litigation; and other factors discussed in our filings with the Securities and Exchange Commission (SEC), including our report on Form 10 - K for the fiscal year ended June 25, 2017, and subsequent reports filed with the SEC.

Everlane sells quality, fashionable clothing while providing customers with information about the factories where their clothes were made, vetting locations so that they all meet high ethical standards.

«The customer comes first in our business, and this voluntary industry initiative provides shoppers with clear, easily understood date label information, so our customers can be confident in the product's quality and safety,» said Joe Colalillo, president of ShopRite of Hunterdon County, Inc. and chairman and CEO of Wakefern Food Corp. «Food retailers and manufacturers are working towards the common goal of bringing consistency and greater clarity in product date label messaging.

OnDemand connects to disparate data sources and provides customers like Einstein Noah Restaurant Group with the information needed for proactive decision - making related to contract management, distributor inventory and quality management.

I believe customer service and customer satisfaction are the two most important things when running a business so if you're EVER not satisfied with the quality of the information in this book, just let me know and I will give you a prompt and courteous refund.

Quality Control Laboratory and Customer Service are ready to provide you with all required information on our butters.

That is why our professional team tries its best to provide our customers only with high quality information about blog edit photo.

This includes experience at a senior level at the Care Quality Commission, where she is currently the executive director of customer and corporate services, as well as Northgate Information Solutions - a software and services business with a large presence in public services in the U.K.

By using either method of diagnosis you will be able to provide your customers with accurate information and continue to provide the highest level of quality service available.

... Giving our customers access to the broad selection of valuable information offered by SiriusXM Traffic and SiriusXM Travel Link, along with the extent and quality of audio entertainment from SiriusXM, all at the touch of a button, enhances the driving experience and keeps drivers focused on the road.»

Our highly qualified writers have already provided thousands of students with custom term papers on the following Management topics: Foundations of Management, Strategic Management, Global Business Strategies, Conflict Management, HR Management, Total Quality Management, Project Management, Production Management, Operations Management, Organizational Behavior, Customer Relationship Management, Business and Managerial Ethics, Costing and Cost Management, Finance Management, Investment Management, Marketing Management, Information Systems Management, Environmental Management, Knowledge Management, Supply Chain Management, Waste Management etc..

Yet while the captivating merchandising and design strategies keep evolving, the main objective remains steady — to give customers a singular retail experience, while supplying them with quality products and, equally as importantly, helpful information.

Tip # 4: Collect and Organize Organize and maintain a folder with information highlighting the quality of your business and customer satisfaction.

Dog owners are increasingly aware of the advantages of offering quality foods to their dogs, and retailers can benefit by providing customers with information and support.

Ensuring all volunteers are trained in all policies and procedures of Best Friends Animal Society, and that they deliver quality customer service, including assisting all clients with finding appropriate pets by facilitating introductions to appropriate animals and disseminating appropriate information.

Interestingly, some of the strategies that Amazon intends to use to accomplish this growth look like they came right out of a typical independent pet specialty retailer's playbook — maintaining a well - curated selection of high - quality products, participating in cooperative advertising with vendors, personalizing marketing efforts for customers» pets and, most importantly, building relationships with pet owners by serving as a reliable source for information about animal care.

· Listening to customer requirements and presenting appropriately to make a sale; · Maintaining and developing relationships with existing customers in person and via telephone calls and emails; · Cold calling to arrange meetings with potential customers to prospect for new business; · Responding to incoming email and phone inquiries; · Acting as a contact between a company and its existing and potential markets; · Gathering market and customer information; · Representing the company at trade exhibitions, events and demonstrations; · Negotiating on price, costs, delivery and specifications with buyers and managers; · Advising on forthcoming product developments and discussing special promotions; · Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; · Reporting to Senior Management on sales and potential opportunities in your area; · Reviewing your own sales performance, aiming to meet or exceed targets; · Gaining a clear understanding of customers» businesses and requirements; · Following up with customers for payment; · Doing Quality - Control on products delivered; · Attending team meetings and sharing best practices with colleagues in East Williamsburg, Brooklyn.

With best - in - class OCR technology, multi-step quality assurance and the Canon information governance professionals to manage the paper - to - digital transformation, you can respond to customers faster and improve information transparency and accessibility.

And even if they manage to secure legal services, their problems do not end — they have to contend with arcane and complex court procedures, they receive poor customer service from their lawyer, they question if the work could have been done more efficiently and, as a result, more cheaply, they don't understand the information they are given, they are not able to judge the quality of the services they receive, they receive bills they do not understand, for amounts they never anticipated.

Skills and Experience: * Previous experience working within a Customer Service role is ideal * Experience of Credit / Debt Management would be advantageous * Competent in Microsoft Office, including Word, Excel and Outlook * Experience working within Financial Services would be of advantage * Ability to adhere to strict governance, process and policy * Quality driven with excellent attention to detail * Must have 5 GCSE's A-C if no work experience Additional Information Start date: We are looking for you to be able to start with on our planned training induction date confirmed on: 17th Macrh 2018 We will invest significant training to provide you with the knowledge and skills to be successful in the role.

Other skills and experience we are looking for includes: * Previous experience working within a Customer Service role is ideal * Competent in Microsoft Office, including Word, Excel and Outlook * Experience working within Financial Services would be of advantage * Ability to adhere to strict governance, process and policy * Quality driven with excellent attention to detail Additional Information Start date: We are looking for you to be able to start with on our planned training induction date confirmed on: 14 May 2018.

RECRUITMENT CONSULTANT BIRMINGHAM CITY CENTRE # 18 - # 22K PA PLUS UNCAPPED OTE If you have the drive and ambition to succeed in a highly pressurised environment Extra Personnel are currently recruiting for: INDUSTRIAL RECRUITMENT CONSULTANT Hours of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

Provide medical, drug and patient education information with high quality customer service.

CSA for insurance company at which I responded on daily basis to all incoming phone calls, emails faxes and voice mails that came into the customer service department; responsible for resolving issues regarding: claims information, payment information, eligibility, policy information, and any other problems or questions they may have; maintained a daily record in stats and quality with an emphasis on accuracy and timeliness; resolved escalated customer issues through peer counseling and coaching.

• Hands - on experience in ensuring high levels of customer satisfaction through provision of exceptional customer services • Highly skilled in assessing customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple customers at the same time, without compromising quality of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to customers by effectively and efficiently providing information of benefits and demonstrating product features • Well - versed in engaging customers though conversation to determine their needs and assisting them in locating their choices of products • Proven record of suggestively selling additional items and services in a bid to meet company and self - sales goals

Communicated critical standards of operations information including customer service, safety, quality and standards; identified and resolved staff and vendor performance issues and collaborated with Hotel owners to recommend ways to improve business outcomes.

• Welcomed restaurant patrons and assisted in seating them at their desired places • Offered menus, suggested menu items and provided information of the day's special • Took orders and provided customers with information on order delivery time • Relayed order information to kitchen and followed up on order • Served food and beverage items to customers and refilled orders when requested • Took and services food quality and service complaints • Presented checks, took payments and tendered cash • Cleaned and tidied restaurant tables and chairs

- Handle inbound and outbound telephone calls delivering the best possible outcome - Consistently perform to meet set performance standards - Build rapport with customers and colleagues encouraging regular contact - Deliver agreeable action paths to create the right customer outcome - Take complete ownership of calls resolving customer accounts - Maintain a high level of quality by working to company and regulatory requirements - Recording information accurately on company systems What do you have to bring to be considered?

• Interface directly with clients to determine appropriate QC requirements prior to production run, provide quality assurance information throughout production, and ensure customer satisfaction at project completion.

• Interview, hire and train members of sales teams to perform in accordance to company's mission • Handle staffing and staff scheduling duties by ensuring that adequate staff is available at appropriate times • Manage stock levels and make important decisions regarding inventory control • Create and maintain liaison with suppliers and vendors to ensure that merchandise is always available and delivered to the retail outlet on time • Analyze present sales figures and perform market analysis to determine trends and customer preferences • Provide feedback to supervisors and arrange for sales teams to be trained according to changing marketing trends • Ascertain that quality of customer services provided is in sync with the customer service e policies of the company • Respond to customers» complaints and problems with the focus of retaining their business • Collaborate with marketing teams to lead promotional activities • Understand forthcoming customer initiatives and monitor the activities of local competitors • Assist customers with decision making by providing them with complete product information and demonstration

• Communicate directly with customers, vendors, and other personnel to disseminate quality control information, correct existing problems, and modify production schedule as necessary.

May 2011 — Present Sunflower Farmers Market — Las Vegas, NV Grocery Clerk • Assist customers with purchases, information and product selection • Sanitize grocery shelves and work area • Stock grocery shelves • Examine the rotation of all merchandise • Check point of purchase signs • Discard expired stock and outdated / spoiled items • Take part in pre-inventory preparation • Receive, examine, and record products for correctness of consignment, temperature, and quality • Maintain a high level of product information and preparation

• Assisted customers in locating their product of choice • Provided customers with information on products and also demonstrated product features • Ensured that the quality of service provided to each customer is in accordance to the company's policies • Took customers» contact information and ensured that products were delivered on time • Assisted customers who had language limitations by translating information in Spanish and French

ADECCO, San Diego, CA Apr 2011 — Jul 2013 Junior Telemarketer • Provided feedback and information to clients regarding promotions • Gathered client information and updated the database regularly • Conducted cold calls to upsell products • Forwarded customer complaints directly to management and Quality Assurance Department • Used referral base to enhance clientele • Maintained active correspondence with existing customers updating them regarding upcoming deals and special discounts

Key responsibilities listed on a Chief Information Officer resume sample include collaborating with the other members of the executive team, working to achieve the company's financial goals, improving customer service quality, developing IT budgets, training staff, and implementing the latest technologies.

Provide high quality sales support and purchase hardware and software for an Information Technology company Develop, maintain, and enhance strong customer relations through personal interactions Establish and modify quotes by entering configurations and pricing for computer hardware and software Prepare and process purchase orders by verifying pricing and obtaining recommendations from suppliers for substitute items when needed Expedite requests for rush orders and alter sales orders and shipping data as needed Manage relationships with key suppliers to maintain quality of goods, timely delivery and compliance to terms of contracts Primary product lines include: Hewlett Packard, Cisco, Lenovo, Dell, Toshiba, and Microsoft.

* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain within six - months of employment

Avaya, medical terminology emailing, customer service, data entry, billing, sales, and... deposits expert Telephone inquiries specialist Customer service expert Telecommunication skills Invoice processing... questions with a high degree of quality Updated customer account records and information Promoted customer service, data entry, billing, sales, and... deposits expert Telephone inquiries specialist Customer service expert Telecommunication skills Invoice processing... questions with a high degree of quality Updated customer account records and information Promoted Customer service expert Telecommunication skills Invoice processing... questions with a high degree of quality Updated customer account records and information Promoted customer account records and information Promoted and sold

Works with patients, collecting customer satisfaction information to satisfy carrier requirements based on quality of service.

Information Technology Specialist Experienced, knowledgeable and dedicated IT Specialist with numerous certifications, experienced in multiple platform levels, and broad based experience in technology analysis, testing, network administration and customer - centric strategies resulting in improved efficiencies, higher quality client support, and increased functionality.

KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technInformation Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and techninformation technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Operations Manager — Duties & Responsibilities Oversee organizational engineering initiatives aligning business resources and processes with organizational goals Identify and close knowledge, skill, process, and resource gaps with appropriate, sustainable solutions Train clients for sustainable change, meaningful innovation, increased engagement, and alignment with organizational goals Serve as an integral member of sales and marketing team, presenting technical information to 100 + customers worldwide Technical expert for the world's largest producer of anti-dandruff shampoo, an account providing 80 % + of biocide revenue Direct product development research and communicate technical product attributes to customers Design and implement the Quality Department, including all policies, processes, training, and client communications Champion quality process initiatives globally while managing team of 14 professional and support employees Manage global quality in product innovation, including working with internal product development teams Mentor junior team members and peers in quality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, andQuality Department, including all policies, processes, training, and client communications Champion quality process initiatives globally while managing team of 14 professional and support employees Manage global quality in product innovation, including working with internal product development teams Mentor junior team members and peers in quality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, andquality process initiatives globally while managing team of 14 professional and support employees Manage global quality in product innovation, including working with internal product development teams Mentor junior team members and peers in quality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, andquality in product innovation, including working with internal product development teams Mentor junior team members and peers in quality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, andquality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, andquality laboratory personnel in the US, Europe, Singapore, China, and India.

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Detroit Medical Center (Detroit, MI) 9/2005 — 2/2006 Manager — Hospital Parking, Valet, and Deck Parking • Held responsibility for daily operations, staff management and training, hiring efforts, and disciplinary actions as needed • Maintained all cash flows and receipts in an organized and secure manner • Ensured high - quality customer service while responding professional to all incidents, accurately completing all incident and accident reports while providing upper management with day - to - day information reports on parking operations

TelVista (Marlboro, MA) 2002 — 2003 Administrative Assistant • Oversaw human resource database ensuring security and accessibility of sensitive employee information • Administered prospective employee applications and screening tests ensuring high quality hires • Performed office receptionist duties and provided outstanding customer service • Assisted senior management with projects and strategic planning as needed

Clerk — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, quality control, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations to their specifications Consistently recognized and promoted for excellence in sales, customer service, and team management Prepare and maintain activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, vendors, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Director of Nursing — Duties & Responsibilities Manage nursing departments for private and public institutions across a number of specialties Skilled in orthopedics, neurology, medical, surgical, and geriatrics Train, schedule, and supervise junior nursing staff ensuring compliance with applicable standards of care Set and strictly adhere to departmental budgets ensuring cost effective operations Maintain working knowledge of current medical technology, procedures, and standards of care Utilize management expertise to enhance patient care while cutting extraneous expenses Oversee patient scheduling, admission, evaluation, and discharge Provide professional and courteous communication with patients and family Assist attending physicians with patient evaluation, monitoring, and implementation of medical care plans Monitor patient condition, chart progress, administer medications, and perform routine procedures Educate patients and family members in healthy lifestyles and disease management Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Manage company inventory replenishing medical and office supplies as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and dedication to high quality patient care

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success