Professional Experience The Newark Museum (Newark, NJ) 07/2004 — 12/2011 Management Analyst / Assistant to the Chief Operating Officer • Managed the
daily operations, budgeting, and strategic planning of the Office of the Chief Operating Officer • Interfaced with Museum staff, Board of Trustees, and proprietary and regulatory agencies on behalf of the Museum • Coordinated all Board committees including preparations for meetings, legally required digests and other support activities • Oversaw legal and regulatory compliance including management reports, legal research and local, state and federal filings • Maintained legal and business files / archives and assisted in the
production of management reports and analysis • Updated the Administrative Operating Procedures Manual to insure documentation of all institutional policies and procedures • Responded to patron complaints and inquiries ensuring timely and effective customer service • Coordinated special projects and events under the direction of the Chief Operating Officer • Supervised interns and part - time administrative staff setting workflows and providing professional
guidance • Researched and submit all annual statistical surveys • Served as member of the Staff Advisory and College Internship Selection Committee