GREAT CLIPS, Conway, AR (Jun 2015 — Aug 2015) Cosmetology Intern • Inspected clients» hair and skin to determine required procedures • Cut and trimmed hair and hairpieces based on clients» instructions and preferences • Scheduled appointments and followed up on appointments to ensure their maturity • Upsold the salon's retail products by marketing them
efficiently • Operated cash registers and processed both cash and credit card payments • Assisted in the cleanliness and maintenance of the salon, particularly the front
desk and waiting
areas
• Demonstrated ability to greet guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work
areas are clean and presentable at all times • Highly skilled in safely and
efficiently unloading luggage on curbsides, and promptly delivering it to guests» rooms • Hands - on experience in handling room service requests and assisting guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and assisting with front
desk and housekeeping tasks • Solid track record of
efficiently delivering luggage, messages and packages to guests while maintaining the integrity of all items • Adept at informing guests of emergency procedures and operation of amenities within the room • Competent in inspecting guests» rooms for order and adequate supplies and timely providing items on loan to guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front
desk as needed