SUMMARY 8 + years» experience in different front
desk management capacities.
Not exact matches
➜ Offering XYZ Company exceptional skills in front
desk handling, time
management and calendar keeping in the
capacity of secretary with a broad aim to bring betterment in daily office tasks.
Tags for this Online Resume: Help
Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset
Management, Budgeting,
Capacity Planning, Certified Insurance Counselor
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident
management, communication plan, D / R and
capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help
Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume:
Management, Microsoft Internet Information Server, Network
Management, Networking, Asset
Management,
Capacity Planning,
Desk Top Support, Desktop Computer, Encryption, Failure Analysis
Tags for this Online Resume: Asset
Management,
Capacity Planning,
Desk Top Support, Encryption, Failure Analysis,
Management, Microsoft Windows 7, Monitoring, Network
Management, Network Operating System
Tags for this Online Resume:
Management,
Desk Top Support, Desktop Computer, IBM, Infrastructure, Disaster Recovery, Vendor
Management, Local Area Network, Automation,
Capacity Planning
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Configure, Microsoft Windows, Asset
Management,
Capacity Planning,
Desk Top Support, Geographic Information System, HP, Infrastructure