Sentences with phrase «desk support operations»

Coordinated help desk support operations with IT support teams of engineers, administrators, and managers in all offices worldwide managing the implementation of help desk related service level agreement SLA in compliance with industry standards to allow these teams to support external customers.

Provided computer help via telephone communication with end - users while manning the desk support operation.

Not exact matches

Because outbound representatives generally use fewer resources than inbound ones, they need less desk space for manuals, calculators, and other tools, according to Mary Ryder, director of operations support for Valic in Houston.

The Company has staffing capabilities in the areas of mainframe and mid-range computer operations, personal computers and client - server support, internet and e-commerce operations, voice and data communications (including local and wide area networks) and help desk support.

Supported Transportation Service - a dedicated door to door chauffeur service for our mature clients & patients recently injured requiring some assistance, shopping, visiting friends, Doctors, Family, Airport - your home to Airport check - in desk service or are you recovering from a sports injury or operation.

Provides front desk management for patients, family members, unit staff, and physicians as well as administrative support services for clinical operations of...

Providing comprehensive front desk support — including scheduling, workflow management, correspondence, project coordination, billing, supply management, and general day - to - day operations — while ensuring outstanding productivity and goal achievement.

Oversaw the transition and integration of Valeant's held desk support into Xerox's current help desk operations.

Provide oversight for IT operations, support desk, service calls and escalated problem resolution.

The Help Desk Analyst supports 6000 restaurants nationwide and troubleshoots first and second level field calls regarding operations and computer systems (including hardware and software).

Provide support to front desk operations.

Directed the operations and maintenance including help desk support for the agency utilizing a waterfall approach for three annual major system releases and a ticket - based support system according to agency service - level agreements.

• Assisted with analyzing clients» training goals and needs • Prepared equipment for clients» use • Maintained exercise equipment on an ongoing basis • Provided demonstrations of exercises and equipment operation • Sold exercise sessions and supplemental products to clients • Provided front desk support when needed

Assistant Director — Information Technology, 07/2007 — 06/2010 Provided support operations for the District's technology services, including the help desk, field technicians support, software licensing control and classroom and library support.

People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to inquire about our program: sales, customer service, part time, manager, accounting, clerical, management, computer, engineer, human resources, driver, security, administrative assistant, purchasing, medical, administrative, receptionist, retail, maintenance, warehouse, education, finance, director, telecommunications, real estate, engineering, insurance, data entry, project manager, information technology, part time, printing, technician, legal, automotive, teacher, winter, banking, analyst, nursing, restaurant, controller, network, environmental, nurse, design, quality, safety, secretary, office, assistant, hotel, accountant, vice president, medical assistant, transportation, supervisor, general, advertising, writer, social services, java, all, graphic, mba, holiday, office manager, communications, sales manager, admin, mortgage, social work, training, cms, attorney, research, payroll, oracle, executive assistant, paralegal, courier post, drivers, pharmaceutical, operations, president, web, Rn, law enforcement, autocad, health care, executive, food, production, chef, cad, project management, tax, auto, editor, hospitality, hvac, pharmaceutical sales, it, collections, Spanish, unix, are buyer, facilities, professional, mechanical, bartender, help desk, travel, logistics, call center, truck driver, inventory, financial analyst, computers, pharmacist, police, teaching, counselor, chemist, plant manager, photography, bookkeeper, medical sales, electrical engineer, health, trader, bilingual, business analyst, recruiter, cfo, accounts payable, sports, cashier, financial, music, social worker, publishing, project, support, business development, lpn, welder, clerk, technical, quality assurance, government, distribution, secretarial, sales management, mental health, nanny, child care, registered nurse, cna, Japanese, technical support, administration, property manager, cook, shipping, pharmacy, coordinator, entertainment.

At this point in time, I am looking for a receptionist position at Titan Vet Clinic where I can provide assistance in handling front desk operations and records management and support animal examination functions.

Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.

SUMMARY OF QUALIFICATIONS • Over three months of hands - on experience managing the operations of busy office reception • Highly skilled in performing front desk, clerical and support duties • Proficient in developing and maintaining filing systems and inventories • Able to carry out support functions such as repair and maintenance of office equipment • Computer: MS Office Suite and MS Project • Bilingual: English and Portuguese

-1 year of experience in medical administrative support services, medical office management, medical front desk operations, medical records administrative, and / or referral processing, tracking and closure.

Often functioning as a right hand to the Director of Operations, the Front Desk Manager will direct and support all Front Office operations to include reservations, group billing and accommodation...

Tags for this Online Resume: Apple, Troubleshooting, Credit Card, Customer Service, Help Desk, Help Desk Support, Imaging, Microsoft Windows, Point Of Sale (Pos), Support, customer service, call center, retail, customer service representative, support, IT, opeSupport, Imaging, Microsoft Windows, Point Of Sale (Pos), Support, customer service, call center, retail, customer service representative, support, IT, opeSupport, customer service, call center, retail, customer service representative, support, IT, opesupport, IT, operations

Tags for this Online Resume: Call center, Tier 1 Help Desk Support Technician, Operation Supervisor, Customer Services

Administrative assistants or dental receptionists work at the front desk to assist patients and support office operations.

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Project manager and senior business analyst with 6 years in Television media, over 10 years in e-commerce, 10 years of experience in healthcare I.T. from payer and provider sides, 5 years as Project Management Office Director, 5 years of operations management experience (managing an I.T. department of over 40 people with responsibility for systems, operations, production support, help desk and business continuity), and 3 ye...

Tags for this Online Resume: Production support, Data center operations, Service Desk operations, Application support and maintenance, Application development, SOX compliance and controls execution

Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...

SUMMARY: Accomplished Senior Help Desk professional with 15 + years in computer operations, technical and help desk suppDesk professional with 15 + years in computer operations, technical and help desk suppdesk support.

Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management

Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.

Professional Experience Marine Corps Network Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet