Sentences with phrase «desk support personnel»

Provided off - hours production support with responsibility of providing guidance, leadership and training to remote help desk support personnel.

information technology and help desk support personnel were misclassified as exempt employees.

Not exact matches

In addition, technical issues or glitches are also a problem but most learners find it easy to overcome these with available support through online help desks manned by organization personnel or the LMS vendor.

The general responsibility of the help desk personnel is to provide customer support services on the company platforms.

• Provide front desk supervision for up to 10 personnel, serve as Night Manager on duty in Assistant's absence, and manage workforce schedules and adherence to superior customer - centric service and support for 360 - room hotel boasting 12,000 sq. ft. meeting space.

The personnel included help desk operator, 1st and 2nd line technical experts on call, suppliers for 2nd and 3rd line support.

Too many desktop support managers and technical help - desk personnel treat resumes like instruction manuals and spec sheets, and get so lost in discussing components, equipment, and software that they forget to talk about themselves.

Support over 20 personnel on a daily basis, ranging from managerial and directorial to front desk clerks

Provide phone and desk support and direct all requests to appropriate areas or contact personnel.

PROFESSIONAL EXPERIENCE Automation Personnel Services, Morrow • GA 2011 — 2012 Front Desk Bilingual Staffing Associate (Short - term assignment) Provided administrative service and support to facilitate Staffing Coordinators and Branch Managers in completing all workforce staffing initiatives.

PROFESSIONAL EXPERIENCE Mainsail Suites Hotel, Tampa • FL 2005 — 2007 / 2011 — Present Front Desk Supervisor Provide front desk supervision for up to 10 personnel, serve as Night Manager on duty in Assistant's absence, and manage workforce schedules and adherence to superior customer - centric service and support for 360 - room hotel boasting 12,000 sq. ft. meeting spDesk Supervisor Provide front desk supervision for up to 10 personnel, serve as Night Manager on duty in Assistant's absence, and manage workforce schedules and adherence to superior customer - centric service and support for 360 - room hotel boasting 12,000 sq. ft. meeting spdesk supervision for up to 10 personnel, serve as Night Manager on duty in Assistant's absence, and manage workforce schedules and adherence to superior customer - centric service and support for 360 - room hotel boasting 12,000 sq. ft. meeting space.

• Strong multicultural experience and Multilanguage usage as Front Desk Customer Support personnel at the Mira Hotel in China during summer break 2005.

Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management

Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.