Not exact matches
Katherine is an experienced
software quality engineer who has led test automation
teams (web,
desktop, and mobile), frontend and backend testing projects for companies in Silicon Valley.
The
team simulated the process on his
desktop computer, using a
software code called iSALE.
But Beck's
team also deployed
desktop virtualization via Citrix's XenServer and XenDesktop
software.
Since 2004, Ashish Gajjar has managed our
software's development
team and the technological growth of our company, starting with our original
desktop software and our journey into the cloud.
Workzone is a
software program available for
desktop only, and their pricing varies based on the
team size.
Highlights Flexible and adaptable Adept at task delegation Coachable
team player Superior communication skills Knowledgeable in database administration Proficient in Operating Systems Proficient in LAN and networking connectivity Network and server conflict and resolution skills Proficient in
software and
desktop support Masterful in UNIX Administration Experience Melibility Tech — San Francisco, CA 3/8/2016 — Current Tech Support Representative
• Analytical, detail - oriented, and data - driven • Excellent communicator with coworkers and customers • Experienced with data analysis,
desktop publishing, and other marketing
software • Creative and innovative • Ability to work in a
team • Ability to understand all aspects of a market and integrate them into a cohesive strategy that appeals to targeted groups
Managed a
team of multiple Network Engineers and various contractors to service over 150 schools at Charlotte Mecklenburg School System installing computer hardware and
software for Kindergarten through 12th grade classrooms Oversaw the installation of several 1000 Hewlett Packard servers, laptops,
desktops, and approximately 2000 Promethean brand interactive classroom white boards over the course of almost 9 years Managed day - to - day operations by scheduling and coordinating all activities related to projects such as hardware delivery, install dates, scopes of work as well as inventory management, and maintenance break / fix repairs on hardware Confirmed infrastructure requirements were met such as electrical, cable paths, etc..
Completed eight major projects, working closely with agile development
team to develop, test and maintain Web - and
desktop - based
software applications.
2001 to 2003: Help Desk
Team Lead — PSAV, Schaumburg, IL Led 10 - person Help Desk team that supported more than 1,000 remotes users for all desktop hardware and software systems, and reported networking iss
Team Lead — PSAV, Schaumburg, IL Led 10 - person Help Desk
team that supported more than 1,000 remotes users for all desktop hardware and software systems, and reported networking iss
team that supported more than 1,000 remotes users for all
desktop hardware and
software systems, and reported networking issues.
Hewlett Packard Corporation (City, ST) 1998 — 2003 Systems Analyst • Serve on a global
team responsible for technology solutions for 100,000 internal client systems • Develop and implement custom applications to update client devices for year 2000 compliancy • Design and launch automated process to upgrade global client devices to Windows 2000 Professional Edition prior to Microsoft's official product launch • Author information migration application utilizing Visual Basic for use on 80,000 HP systems and countless client devices worldwide • Lead worldwide client
desktop image management
team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and
software development
Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with
desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, &
software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking
software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in
team leadership, customer service, and technical skills
General Consulting Corporation (Glen Gardner, NJ) 02/2000 — 08/2002 Technical Consultant (On Site with Lucent Technologies) • Assessed data quality and managed Q&A resolution for user sites • Responsible for
desktop data remediation and help desk support • Researched and analyzed
software updates presented by
software manufacturers • Maintained web pages for technology
team • Monitored production process