Sentences with phrase «desktop support department»

To work in the IT desktop support department, a technician must possess excellent technical knowledge, troubleshooting and multitasking skills along with time - management and communication.

Not exact matches

Background: Desktop Support Engineers, also called desktop engineer, are there to help company staff in the various departments use their desktop computers, in terms of both software and hardware alike.

Provided basic desktop support for my team, to increase department efficiency by limiting downtime resulting from applications failures, and costly time spent with IT support

Assisted Tech Support Department by applying company - configured Windows OS images to new desktops, creating computer accounts in Active Directory, adding new desktops to network, remote software installation and configuration, and password resets

A desktop support is an individual working in the information technology department of an organization or in the field of information technology.

IBM — Beaverton, OR Dec 2012 — Present Desktop Support Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve desktop support issues • Maintain the up to date operating procedures inside the IT depSupport Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve desktop support issues • Maintain the up to date operating procedures inside the IT depsupport issues • Maintain the up to date operating procedures inside the IT department

Currently providing desktop support to the bank's Compliance Department, which includes upgrading and replacing their computers and monitors to improve the efficiency of their investigators.

• Maintained 97 % uptime for 30 weeks in a row • Oversaw IT support for 200 servers, 500 + users and 500 + desktops, laptops, camera systems, people counter systems located world wide • Set up a Kerio control firewall, which decreased the incidence of attacks by 90 % for Head Office and Sore users • Served as Network Administrator for department's LAN consisting of approximately 500 + workstations, 200 servers and 5 test - lab sys...

Tags for this Online Resume: Mission Support Administrator, Operations Director, TS / SBI clearance, graphics design, Department of Defense (DoD), desktop publishing

Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills