Sentences with phrase «desktop support role»

Minimum two years of technical experience in an enterprise helpdesk or desktop support role Prior Army or Army Recruiting experience is a plus Knowledge of ISO / ITIL processes and documentation standards a must Possess a SECRET clearance or have the ability to... More

Minimum two years of technical experience in an enterprise helpdesk or desktop support role Prior Army or Army Recruiting experience is a plus Knowledge of ISO / ITIL processes and documentation standards a must Possess a SECRET clearance or have the ability to...

Not exact matches

From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company.

In my role as an IT Support Technician, I was required to maintain accurate, comprehensive reports of all IT - related systems including desktops and laptops and IT hardware, installing, configuring and maintaining PCs, identifying and resolving hardware and software problems and providing on - site and off - site end - user training.

Many people don't think of desktop support as a standout role in a business organization; they relegate the function to the background and only remember the support team when something breaks.

I have over 10 years experience working in a client / server environment for JPMorgan Chase Bank in such roles as desktop / LAN support technician, LAN account administration supervisor, and, most recently, as project manager.

Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network, desktop, printer, hardware, software, printing, peripherals devices, and application support to front - end users within a data center environment, assisting remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software development • Aid in the upgrade, migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions