The following cover letter for
desktop support specialist position is designed in a way which is useful for experienced candidates as well as for those having no prior experience.
Some of these prominent designations are
desktop support specialist, network administrator, systems administrator, help desk technician and so on.
A technical support person can also be called a technical analyst, tech support specialist,
desktop support specialist, support representative, or anything along those lines.
That's a great
desktop support specialist resume example.
Not exact matches
IT
support technicians also referred to as
desktop support technicians or computer
support specialists, offer technical and maintenance assistance to users experiencing issues with their hardware and software systems.
• Supervised a team of eight information technology
specialists providing systems administration and
desktop / server service and
support for the U.S. Army.
SKILL HIGHLIGHTS IT
support Network administration Process improvement System installation and configuration Technical writing Troubleshooting and diagnosing RELEVANT EXPERIENCE 5/1/2015 — Current IT
Specialist Apex Systems — Birmingham, AL Provide front - line
support for
desktops in accordance to Debt Management Collection Services (DMCS) contract;
support and maintain
desktop applications and interfaces, website navigation and accessibility, routine maintenance, troubleshooting, and reporting.
IT
Desktop Support Specialist Are you an experienced desktop support technician with experience supporting a mid-size organizations technical
Support Specialist Are you an experienced
desktop support technician with experience supporting a mid-size organizations technical
support technician with experience
supporting a mid-size organizations technical needs?
Design and integrate corporate networks, including wired and wireless networks, firewalls, email, storage, and remote access solutions PC
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside
support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
support to end - users, and diagnose technical issues for hardware, including
desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applications.
Desktop
Support Specialist 7/1/2007 — 3/1/2010 Mercy Health System — Boston, MA Set up and installed networked printers, laptops,
desktops, monitors, scanners, EMAR Bluetooth scanners, and modems.
IT
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide
desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote
support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines
Highlights Administrative
support specialist Insurance processing Filing and data archiving Pleasant... RGIS INVENTORY - Kapolei, HI Starting as an Entry level employee, and left the company one level... Summary Detail - oriented and efficient using MS word, Excel spreadsheet, and basic
desktop skills
I'm an Operations
Specialist professional with multiple areas of expertise Information Technology, from
desktop support to server maintenance, installation, relocating and installs.
IT
Specialist — 2010 U.S. Census Bureau 2009 — 2010 Provided temporary IT
support during 2010 Census, and served as team leader providing server,
desktop, file, print, Lotus Notes e-mail and application
support to 150 onsite users and more than 200 users in the field at multiple geographic sites.
SUMMARY OF QUALIFICATIONS Hard - working, dependable A + Certified Technical
Support Specialist with high level of quality in customer service experience and technical support training, including desktop and server repair with perip
Support Specialist with high level of quality in customer service experience and technical
support training, including desktop and server repair with perip
support training, including
desktop and server repair with peripherals.
Professional Experience Broadcasting Board of Governors (Washington, DC) 09/2009 — 11/2011 IT
Specialist (07/2010 — 11/2011) • Maintained TrackIt Help Desk Management System records keeping senior leadership informed of critical situations • Provided front line phone
support for computer software and hardware end users • Assisted in the relocation of all types of end user computer equipment as directed • Installed hardware, peripheral components, and software on user
desktop computers • Configured
desktops for users including capturing network printers and configuring email clients • Troubleshot a wide variety of personal computer software and hardware issues in a timely and effective manner • Configured client email on agency Blackberry and iPhones • Ensured prompt, efficient and satisfactory response to all clients • Utilized proficiencies in 3 languages to communicate with clients of diverse, multicultural backgrounds