Led cross functional teams to
develop sales incentive compensation plans, sales contests and sales force competency model to enhance overall sales and leadership capabilities across the JSHI organization
Essential duties highlighted on a Customer Relations Specialist resume example are solving customer issues in a timely manner, managing customer calls, maintaining business documents, handling customer accounts, and
developing sales incentive programs.
Not exact matches
Landry will work closely with Aline Zafirian, Regional Business Manager, Eastern Canada, who is based out of Montreal, Quebec and focuses on growing business at the head office level with retail, wholesale and tour operator partners as well as further
developing Quebec
sales and the emerging groups, meetings and
incentive markets.
The PlayStation 4 is selling at an almost 2:1 clip compared to the Xbox One — that
sales disparity is even greater in Europe — and the
incentive to
develop an exclusive title for the clear market leader is a much easier sell, at least from a developer's point of view.
Hired, trained, supervised and mentored 12
sales people; motivated staff to meet / exceed established
sales goals and objectives by
developing effective
sales incentives.
Developed sales and credit
incentives to stimulate productivity and generate profitability
Created an innovative
sales strategy and
incentive program that increased
sales and
developed a program to ensure quality and consistent training for all new employees
The Responsibilities of Recruitment Consultant Includes: - Generate new business through telephone and face to face
sales activities - Make client service calls and to take the opportunity to
develop business - Build, maintain and enhance client working relationships - Obtain accurate job descriptions and flexible person specifications from clients - Consult with clients and guide them through the recruitment process - Follow up on all client activities in a timely manner, including interviews arranged and the post interview process The Benefits of Recruitment Consultant Includes: - Annual Bonus - Quarterly clubs - Bonuses and
incentive schemes -25 days holiday, increasing annually - Pension Scheme - Free Parking How to apply: Call Tom on 01403 243 722 or email me * Wisdom Recruitment acting as an employment agency with regards to this vacancy As a Rec -2-Rec Wisdom Recruitment work extensively across Surrey, Sussex, Essex, Kent, Hampshire, Berkshire, Bristol / Bath and London, if this role does not suit your requirements but you are an experienced Resourcer, please feel free to forward your CV to Peter Evans to hear about our other vacancies or connect on LinkedIn.
Developed a telemarketing program which yielded a 20 % increase in
sales and 41 % decrease in cost per
sale through motivating staff with
incentives, visits and daily huddles.
Team manager with proven ability to boost team members» performance and
develop incentive schemes to increase
sales and foster growth.
Developed methodology to track and report on new product
sales, promotions, and customer
incentive programs
Led team that
developed and implemented the
sales incentive plan accrual process improving accuracy from within 12 % average variance to less than 1 %
Developed department's first
incentive performance plan which motivated staff and resulted in a 50 % increase in
sales
Has
developed effective
sales plans for stores of all sizes, lucrative promotions that increase revenue and
sales associate
incentive programs that reduce turnover.
Expertise in utilizing innovative
sales techniques to identify and influence top - level decision makers, leading the organization s
sales and marketing efforts by establishing new methods and initiating
incentive programs, asserting strong leadership skills and trustworthy guidance to
develop a unified team, creating a positive, dynamic, and competitive environment fostering greater
sales achievement, and establishing budget...
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Developed incentive program to increase commercial
sales.
Developed department's first
incentive performance plan which motivated staff and resulted increase in
sales.
- Access to a company pool car for all
sales and service visits - Subsidised City Centre parking (upon completion of probationary)- Smart phone - Performance related monthly prizes,
incentives and regular basic salary reviews If you are successful, you will have an outstanding opportunity to
develop your career with Regional Recruitment Services and be provided with first class training.
Developed department's first
sales /
incentive performance plan which motivated staff and resulted in a 15 % increase in
sales.
Early Career: Team Lead — Synapse Computer Services, NJ — 1999 Web Based Time Sheet Application Senior Technical Analyst — Bankone, Columbus, OH — 1998 to 1999 Year 2000 Conversion and Data Aging of Banking Application Senior Programmer — Indo Swing Ltd., India — 1992 to 1997
Developed / Maintained Purchase Order System Programmer / Architect — Malholtra Shaving Products — 1990 to 1992 Financial Accounting System: Bill Passing, Stores Accounting System,
Sales Package,
Incentive System, and Payroll System.
Marketing Director — Duties & Responsibilities Experienced administrator with a background in
sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data
Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and pos
Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer
incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and
sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective
sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level
sales people to
develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and pos
develop action plans to govern their performance
Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and pos
Develop and lead training in customer service and
sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings,
sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
Beauty Master, LLC (Atlanta, GA) Spring 2010 Internal Organizational Consulting • Conducted management / employee interviews and surveys to determine functional health of company • Quantified surveys / interviews by running regression and utilized results as basis for policy changes • Created and implemented new employee evaluation matrices resulting in increased productivity •
Developed employee
incentive program including bonus plans to build company morale • Strengthened and oversaw leadership development program building employee skill sets and value • Cut company employee turnover rate by 50 % through
incentive and development programming • Generated 5 % increase in company
sales revenue within 2 months of programming changes
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners •
Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in
sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to
incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Professional Experience Audi of America (Herndon, VA & Auburn Hills, MI) 8/2006 — Present Manager, After
Sales Marketing & Communications • Develop and guide the strategic direction and successful implementation of after sales marketing programs impacting customer loyalty and market share growth • Execute CRM systems delivering one - to - one customer messaging • Manage incentive and retention programs inclusive of performance metric setting, measuring, and reward program operations • Serve as lead contact for the after sales business of cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate set
Sales Marketing & Communications •
Develop and guide the strategic direction and successful implementation of after
sales marketing programs impacting customer loyalty and market share growth • Execute CRM systems delivering one - to - one customer messaging • Manage incentive and retention programs inclusive of performance metric setting, measuring, and reward program operations • Serve as lead contact for the after sales business of cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate set
sales marketing programs impacting customer loyalty and market share growth • Execute CRM systems delivering one - to - one customer messaging • Manage
incentive and retention programs inclusive of performance metric setting, measuring, and reward program operations • Serve as lead contact for the after
sales business of cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate set
sales business of cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate settings
Getting into new construction
sales just as the industry was sinking forced her to
develop distinctive marketing tools, including video tours for every listed property and
incentives for clients.