• Prepared and analyzed forecasts of financial performance for labor utilization, trends, revenue and expense and general business conditions •
Developed company - wide operating
budgets for 150 + departments • Trained department leaders and incoming personnel • Presented weekly, monthly and
yearly financial reports to Board of Directors and Senior Management
PROFESSIONAL EXPERIENCE Silver Springs Nature Themepark & Wild Waters Waterpark, Silver Springs • FL 2008 — Present Director of Sales & Marketing / Talent Buyer Provide sales and marketing expertise and park fiscal
yearly budgeting and
developing target business strategy and
budget direction for successful Theme and Water Park.
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental
budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner
Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the
yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission
Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity