Sentences with phrase «developed effective customer service»

For example, say, «I have limited experience working in a medical office; however, I developed effective customer service skills while working at ABC Retail, where I served the needs of a variety of customers.»

Not exact matches

From the collection and packaging of waste materials and management of satellite accumulation areas, to complete in - plant cleaning or running your RCRA treatment processes — Clean Harbors on - site staffs are solely dedicated to servicing your site by leveraging all of our capabilities and developing the safest and most cost - effective solutions for our customers.

Boeing is one of three American companies working with CCP to develop safe, reliable and cost - effective crew transportation systems during NASA's Commercial Crew Integrated Capability (CCiCap) initiative, which is intended to make commercial human spaceflight services available for government and commercial customers.

The Walden team also includes web designers, video producers, search engine optimization experts, and online marketers to develop the effective website your business needs to find new customers and connect them to your products and services.

This guide is to assist law firms in Ontario in developing the resources to comply with the Customer Service Standards [The Accessibility Standards for Customer Service Regulation (the Customer Service Standards) was adopted in 2007 under the AODA, and are effective on January 1, 2012 for providers of goods and services.]

Our competitors, whether they are online legal document providers, legal plan providers, law firms or solo attorneys, may also be developing innovative and cost - effective services that target our existing and potential customers.

They have developed and implemented various initiatives to provide cost - effective products, superior quality services, consistent fund performance and a hassle - free claim settlement experience to their customers.

Some of those things include developing and maintaining client relationshipsthrough effective communication, providing quality customer service, analyzing data and forecasting, problem solving and more.

Develop an effective Skills section for your Customer Service Resume by following this useful guide

Coach and develop staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.

Managed and trained up to 10 people in judgmental analysis and customer service skills, developed effective training measures for new credit underwriters.

If you are searching for an experienced, knowledgeable and dedicated Event Management and / or Hospitality Management professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective production planning and cost control efficiencies, and / or hospitality operational initiatives, please contact me to arrange an interview.

If you are searching for an experienced, knowledgeable and dedicated Bartender / Restaurant professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective bar operational initiatives, please contact me to arrange an interview.

If you are searching for an experienced, knowledgeable and dedicated Client Management and Customer Service professional who will generate significant insight in customer satisfaction, and develop and oversee efficient and effective customer - centric operational initiatives, please contact me to arrange an inCustomer Service professional who will generate significant insight in customer satisfaction, and develop and oversee efficient and effective customer - centric operational initiatives, please contact me to arrange an incustomer satisfaction, and develop and oversee efficient and effective customer - centric operational initiatives, please contact me to arrange an incustomer - centric operational initiatives, please contact me to arrange an interview.

If you are searching for an experienced, knowledgeable and dedicated Hospitality General Management professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective budget and operational initiatives, please contact me to arrange an interview.

Maintains positive customer relations through developing and monitoring of associates customer service skills, personal sales, and effective handling of customer complaints.

If you are searching for an experienced, knowledgeable and dedicated Hospitality professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective patron satisfaction initiatives, please contact me to arrange an interview.

If you are searching for a high energy, knowledgeable and dedicated Guest Services professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective hotel operational initiatives, please contact me to arrange an interview.

Excellent analytical skills with keen attention to detail with proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities and develop innovative and cost - effective solutions for enhancing competitiveness and improving customer service offerings.

If you are searching for an experienced, knowledgeable and dedicated Restaurant and Hospitality Management professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective restaurant cost control efficiencies, and / or hotel operational initiatives, please contact me to arrange an interview.

Develop an effective action plan that focuses on excellent customer service, proper housekeeping, staffing.

• Highly experienced in creating menus from scratch, keeping in mind customers» likes and local standards • Hands - on experience in developing recipes for different cuisines including French, Italian, Indian and Japanese • Well - versed in providing training to both new and existing kitchen staff members to provide them with insight into handling their specific work • Competent in creating and adhering to budgets by ensuring that all food acquisition activities are performed accordingly • Qualified to develop and maintain kitchen sanitation procedures and ensure that they are implemented properly • Proven record of effectively handling food supply problems by employing exceptional comprehension of inventory management • Effectively able to provide direction and mentorship to kitchen staff, focusing on delivery of exceptional culinary services • Skilled in determining the need for kitchen equipment and appliances and fulfilling these needs by creating and maintaining effective liaison with vendors and suppliers • Proficient in determining the best way and avenue of acquiring quality food items and creating appropriate storage space for them • Adept at handling food inventory and rotation work to minimize spoilage and wastage • Particularly effective in safeguarding all kitchen employees by implementing training to increase their awareness of safety, sanitization and accident prevention principles

• Conduct research activities in area of concern and provide valuable feedback to the management • Write and edit management documentation and assist managers in tracking projects • Assist in the creation and implementation of strategic management plans • Participate in iteration planning and requirements gathering activities • Act as a coordinator between different projects • Make sure that all projects are implemented according to set requirements and guidelines • Keep team members of each project up to date with project status and issues • Provide support to general office duties such as budget reconciliation, correspondence and database management • Assist senior management to set organizational goals and objectives • Use technology to perform mathematical calculations and research activities • Provide internal meetings facilitation with various project teams • Suggest ways to improve internal operations effective and productive • Make sure that all concurrent projects are launched on published schedules • Create and maintain databases for management tracking purposes • Perform data entry services to handle project information • Assist in resolving project design and resource issues to minimize delays • Assemble and analyze statistical data and provide meaningful interpretations • Establish and maintain effective communication with customers to ensure recurring business opportunities • Develop and deliver instructional materials for each individual project • Provide administrative backup support for various positions within the management on a need basis

General Manager, Robust Industries, Denver, CO — July 2014 — Present • Oversee five functional managers and develop departmental goals and objectives for each in alignment with company initiatives • Manage all efforts to recruit and hire the industry's top talent, and verify that training needs are met for superior customer service • Collaborate with other key professionals to oversee the delivery of all product to guarantee it is in line with the quality standards set by executive management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness as well

Attended manager meetings at headquarters and developed and implemented process improvements that targeted effective and efficient sales and customer service and support.

Dynamic and goal - oriented professional with strong knowledge and background in sales and customer service, effective customer relationship management, ability to develop sales strategies, and propel company growth.

Dynamic and goal - oriented professional with strong knowledge and background in sales and customer service, recognized for effective customer relationship management, ability to develop sales strategies, and propel company growth.

• Tracked status of new business efforts through business development databases • Monitored market trends and tracking competition to provide recommendations for necessary changes • Built effective business development teams by training and developing staff members • Assisted marketing teams in implementing products and services that meet the specific requirements of customers • Handled lead generation duties through effective management of the company's sales processes

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

Facilitated the successful delivery of dispatched loads through effective dispatch activities by assigning boards, developing contingency plans, and promoting customer service.

CUSTOMER SERVICE ADVISOR — January 2010 - present Employers name - Coventry Responsible for developing and maintaining effective relationships with customers.

• 15 years of Customer Service Operations and Call Center Management experience • 6 years of Project Leadership experience in a customer facing role within the telecommunications, legal and printing industries • Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement • Ability to develop highly effective employees and maintain a rewardiCustomer Service Operations and Call Center Management experience • 6 years of Project Leadership experience in a customer facing role within the telecommunications, legal and printing industries • Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement • Ability to develop highly effective employees and maintain a rewardicustomer facing role within the telecommunications, legal and printing industries • Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement • Ability to develop highly effective employees and maintain a rewarding wo...

My experience has developed into a customer service style that is effective in any customer service environment.

Develop and manage effective sales and event planning teams to exceed sales and customer service goals

Adept at developing effective training programs help technicians to meet the individual needs of each client and train sales and customer service professionals to be more effective.

Demonstrated success in developing distribution solutions and systems with customers and carriers that provided outstanding cost effective service.

Effectively developed business relationships with internal and external customers and suppliers, and successfully maintained cost effective service provider system.

Payless Shoe Source, City • FL 1995 — 2005 District Sales Manager Strategically managed all business operations of 25 stores in Southern New Jersey, developing and implementing customer service and satisfaction initiatives, sales and merchandising campaigns, and cost - effective inventory control methodologies.

PROFESSIONAL EXPERIENCE People's Choice Credit Union, Saco • ME 2006 — Present Loan Processing Manager Established, developed and implemented a highly effective Loan and Mortgage processing department focused on accuracy and customer - centric service and support.

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years» experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements.

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

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Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

• Supports sales management plans by maintaining effective customer relations and assuring continued market penetration / profitability by making in - depth calls to end users to achieve sales objectives • Demonstrated leadership experience and implement customer - specific action plans • Develops and maintains purchasing and end user relationships • Resolves customer service - related issues • Proven record of success launching n...

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posdevelop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posDevelop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

GMR Marketing (New Berlin, WI) 4/2001 — 6/2005 Account Supervisor, Client Services • Managed marketing campaigns responsible for $ 4,000,000 in company revenue • Directed and reviewed sales, customer service, and marketing teams • Served key accounts including Microsoft, Intel, Goodmark Foods, and Philip Morris • Developed and implemented training materials for field marketing teams • Set program budgets resulting in financially responsible and effective campaigns

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients