Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research
on prospective leads and existing clients to assist in
developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based
on their specific needs and styles
Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert
on products and services Set company
budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at
low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity
Globeop Financial Services, LLC (Harrison, NY) 2005 — 2007 Manager Enterprise Infrastructures Group • Designed and implemented disaster recovery system for Reuiter's Kondor 3.0
on Solaris 10 and Sybase 12.0 — 15.0 • Installed, configured, and managed Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical,
low latency, high availability and clustered IT systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned &
developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP O
developed projects, performed user acceptance tests, and applied patches to repair bugs •
Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP O
Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under
budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open View.