PERFORMANCE SUMMARY Customer service - oriented and industrious catering
professional with extensive experience
in preparing meals,
setting up
dining room, serving meals, and cleaning up area after meals.
SUMMARY OF QUALIFICATIONS: Talented, self - starting, food and beverage
professional with more than two decades of successful results
in a variety of food services arenas including university, corporate, fine
dining and entrepreneurial
settings.
Professional Experience Celebrity Cruises — Celebrity Solstice (Miami, FL) 2009 — Present General Manager / Maitre D' Hotel Murano Restaurant • Oversee all aspects of 68 seat fine
dining restaurant, 88 seat Asian fusion / sushi restaurant, 140 seat Italian steakhouse, and
in - room
dining services •
Set and achieve targets for cost containment, revenue generation, staffing, and training • Exceed targets for guest satisfaction
in dining service, food quality, and overall experience • Develop staff training seminars regarding food and wine service and pairing • Utilize industry software including Crunchtime Requisitioning, Infogensis POS, and Silverwhere Cruise Ship Table Management software