Sentences with phrase «direct knowledge of the issue»

WASHINGTON / MOSCOW (Reuters)- Hewlett Packard Enterprise allowed a Russian defense agency to review the inner workings of cyber defense software used by the Pentagon to guard its computer networks, according to Russian regulatory records and interviews with people with direct knowledge of the issue.

Not exact matches

On Tuesday the board issued a statement saying it had no previous knowledge of the sexual harassment and assault claims directed towards Weinstein and called his alleged conduct «antithetical to human decency.»

With the Academy Online, KROHNE gives you direct access to the knowledge and vast experience of one of the leading suppliers in industrial process measurement and instrumentation.The content of the online Academy is commercial - free and allows for discussion and interaction with our experts on specific issues.

Although you are right that best rooms are often reserved for those booking directly, the issue for us is that many hotel websites don't offer refundable rates, whereas the booking sites I use do, so for me that flexibility of being able to cancel without charge trumps the knowledge I might get a better room booking direct.

While I have my own area of technical knowledge, including some basic physics and biology, it does not extend to the core science of AGW, and so I make no direct comment on it, other than to say it has been one of the most intensely studied and debated scientific issues in history and I find it difficult to believe that the vast majority of climate scientists have got it completely wrong.

Doing this effectively requires collaborating with: individuals with direct knowledge of the relevant legal issues; individuals with direct knowledge of the relevant factual issues; and, individuals with direct knowledge of the organization's individual and enterprise IT resources.

Additional responsibilities of the Banking Customer Service Rep include: • Handling cash and processing customer transactions • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and services • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.

Additional responsibilities of the Lead Customer Service Representative include: • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and services

• Committed to high quality patient care delivery • Expert in providing clinical consultation • Working knowledge of family practice assessment techniques, diagnosis and treatment strategies • Remarkable interpersonal and communication skills with demonstrated ability to work in collaboration with other medical professionals on complex cases • A self directed individual with track record of actively participating in and promoting various community based health development programs • Well versed in demonstrating patient centered treatment approach while adhering to the state issued clinical practice policies

• Demonstrated ability to conduct pre fight safety checks and maintain the cabin area in a neat and clean condition • Track record of delivering highly courteous and satisfactory on flight customer service • Apt in implementing applicable on flight safety guidelines issued by the National Aviation Authority (NAA) • Strong presentation skills, efficient in demonstrating the usage of safety equipment and on flight code of conduct • Strong listening skills coupled with immense ability to reason, judge, decide and problem solve effectively • Proficient in serving ordered meals and beverages to passengers during flight in an excellent manner • Well versed in greeting the passengers, checking their boarding passes and directing them to their respective seats • Adherent to service protocols for disabled passengers, passengers on wheel chairs and unaccompanied minors • Profound ability to calm down anxious passengers during flight • Substantial knowledge in effective usage of safety equipment on flight • Fluent in spoken English, French and Spanish • Familiar with various cultures of the world, great level of tolerance and respect for culture specific requirements of customers • Good physical stamina, ability to stoop, bend, stand for long periods and work in confined spaces • Skilled in providing first aid • Well versed in up - selling various products and services during flight

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

Thorough knowledge in receiving requisitions, preparing the CDRL's for RFP's, RFQ's, RFB's, IFB's, to create and issue solicitations to direct / indirect industry vendors to award Master Agreements, Long Term Agreements, preparing pre-award survey for award of Supply, and S...

Highly equipped Educational Administrative Assistant with experience in performing a variety of administrative and staff support task for specific departments which require a range of knowledge and skills of organizational procedures and policies, directing and assisting visitors or clients and resolving all sorts of educational and administrative issues.

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

(a) Document a minimum of twenty - four hours of academic preparation or board approved continuing education coursework in counselor supervision training including training six hours in each area as follows: (i) Assessment, evaluation and remediation which includes initial, formative and summative assessment of supervisee knowledge, skills and self - awareness; components of evaluation e.g. evaluation criteria and expectations, supervisory procedures, methods for monitoring (both direct and indirect observation) supervisee performance, formal and informal feedback mechanisms, and evaluation processes (both summative and formative), and processes and procedures for remediation of supervisee skills, knowledge, and personal effectiveness and self - awareness; (ii) Counselor development which includes models of supervision, learning models, stages of development and transitions in supervisee / supervisor development, knowledge and skills related to supervision intervention options, awareness of individual differences and learning styles of supervisor and supervisee, awareness and acknowledgement of cultural differences and multicultural competencies needed by supervisors, recognition of relational dynamics in the supervisory relationship, and awareness of the developmental process of the supervisory relationship itself; (iii) Management and administration which includes organizational processes and procedures for recordkeeping, reporting, monitoring of supervisee's cases, collaboration, research and evaluation; agency or institutional policies and procedures for handling emergencies, case assignment and case management, roles and responsibilities of supervisors and supervisees, and expectations of supervisory process within the institution or agency; institutional processes for managing multiple roles of supervisors, and summative and formative evaluation processes; and (iv) Professional responsibilities which includes ethical and legal issues in supervision includes dual relationships, competence, due process in evaluation, informed consent, types of supervisor liability, privileged communication, consultation, etc.; regulatory issues include Ohio laws governing the practice of counseling and counseling supervision, professional standards and credentialing processes in counseling, reimbursement eligibility and procedures, and related institutional or agency procedures.

Dale says he has «a unique and distinct perspective on the matters at issue in the application, as well as specialized knowledge and expertise» to assist the tribunal, as well as «direct knowledge of the relationship between CREA and its member boards, such as TREB, and the operations as far as CREA exercising control over how the member boards operate their MLS systems.»