• Greet
patients as they arrive into facility and provide them with appropriate information • Answer telephone and guide callers regarding medical procedures • Schedule and reschedule
patients» appointments • Cancel
patients» appointments and provide them with new dates • Provide medical billing and coding duties • Take and record
patients» vitals • Provide education to
patients regarding medical procedures • Prepare
patients for medical procedures • Obtain
patients» information and record it in the database • Pull
patients» records for
doctors» review • Arrange for hospital admissions • Direct calls and messages to appropriate hospital or medical office staff • Call up
patients and remind them of their appointments • Manage filing and record keeping activities • Order supplies and forms for the medical office • Manage inventory of office supplies • Submit insurance claims • Update
patients» insurance information • Ensure completeness and accuracy of
patients» insurance forms prior to submitting • Assist
doctors by providing limited procedural support • Obtain and process new
patients» referrals • Take and record
patients» demographic location information • Initiate and maintain correspondence with
patients and families •
Liaise with insurance companies • Verify clients» insurance information
• Greeted
patients as they enter the facility • Took
patient information for record purposes • Maintained demographic and insurance information • Verified information by interviewing
patients • Reviewed medical history and took vital signs • Educated
patients about the facility's policies and medical procedures • Recorded billing information • Managed supplies and equipment • Maintained a safe and clean environment for the
patients and the
doctors •
Liaised with insurance companies • Created and maintained record systems to ensure that
patients» information was properly recorded • Manned the telephone exchange, answered telephone calls and provided required information • Registered new
patients by assisting them in filling out registration forms and providing them with information on required documents • Prepared examination rooms by ensuring that all equipment and supplied were available and in good working order • Assisted
doctors in performing examinations by operating medical equipment and providing them with supplies needed to complete the procedure • Prepared
patients for examinations by assisting them in changing into robes and providing them with information on what to expect during the procedure or examination • Created and maintained effective liaison with insurance companies to verify
patients» insurance coverage information • Contacted insurance companies to determine the status of submitted claims and follow up on delayed or unpaid claims • Calculated co-pays and provided
patients with information on how much coverage their insurance company will provide to them for each procedure • Created and implemented supplies inventory systems and contacted vendors and suppliers to ensure timely delivery of equipment and supplies • Provided one on one information of what to expect from a procedure to
patients and their families • Administered medication to
patients and ensured that medicine refill requests are timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled
patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to
patients on the facility waiting lists