Sentences with phrase «doing customer research»

Until one day, after doing some customer research, we learned that our shipping times and customer experience in Brazil were horrible.

Okay, so now you've analyzed your target market and competitor prices, you've done your customer research to understand how (or if) they value non-price differentiators, and completed a thorough cost analysis to figure out your minimum pricing.

Not exact matches

Start by doing some research for places in which you can buy selective ad space such as a trade magazine or a website that your customers are likely to visit.

Do diligent research on what your market is, and how to communicate with customers accordingly.

Do the research, and you'll create a memorable experience that keeps customers returning for more.

Here's why: Forrester Research states that less than 1 % of leads ever generate revenue for B2B companies, which means B2B marketers doing traditional lead gen waste 99 % of their time, energy, and money marketing to people who will never become customers.

By comparison, marketing research tools like focus groups can be expensive and may not target the right people, while market questionnaires or surveys generally do not give potential customers a chance to try the product.

That's a dangerous assumption to make about potential customers who may have already done extensive research via the Internet.

You can't just rely on, «Oh, now the customer can research it online, so that's doing our job for us.»

That said, if businesses have the intention of selling customer data, they need to do thorough research on the buyers and brokers they choose to work with.

Don't be surprised if the Taurus name rises from the ashes again because it is well - recognized by consumers, said Robert Passikoff, president of Brand Keys Inc., a New York customer research firm.

Don't ask customers a question without a plan for how it will be used to provide insight for you company's stakeholders, says Gina Pingitore, the chief research officer for J.D. Power and Associates, a global customer satisfaction research firm best known for its automotive quality rankings.

But as my research has shown, the reputation for a credence good is only as strong as the homework that early customers have done.

A good way to research this is to interview industry thought leaders, talk to existing customers, conduct surveys, do cold outreach through email and LinkedIn, or go to an industry forum and start talking to people.

Even though I knew the problem and the customer well (I had been the customer myself), I did some market research to understand the size of the opportunity.

In this Fernandes was aided by his extensive contacts at universities doing high - end research, which comprised much of QImaging's customer base.

To determine for whom and when to adjust prices, you can observe customer buying habits and do consumer research through interviews and focus groups.

At the drugstore Duane Reade, we did an extensive amount of research and found that on every measure customers cared about, the competitors were better.

B2B and B2C customers alike do far more research on their own and are not interested in being sold to.

While the company didn't publicly commit to a specific number of new jobs, it quoted market research that calculated that its expansion in the country will lead to 28,000 new jobs and $ 17 billion in new revenue in Canada by 2022, when calculating all things like contracts with Salesforce partners and tech bought by Salesforce customers.

The rush of customers and online visitors sparked by the holiday offers a fantastic opportunity to do some informal market research for the future.

More and more research is showing that trying to push products on customers doesn't work the way it used to.

«The experience that individuals have with a company and then what they hear from friends and family influence their perception of and likelihood to do business with a company,» says Megan Burns, a senior analyst at Forrester Research, a Massachusetts - based research firm that specializes in customer Research, a Massachusetts - based research firm that specializes in customer research firm that specializes in customer service.

Research on kiosks in liquor stores in various countries found that kiosks increased the sale of hard - to - pronounce items, while some fast food locations saw results in customers ordering more calorie - rich dishes than they did when speaking to a cashier, apparently to avoid being judged for their dietary habits.

That's a lot of lost customers simply because a company didn't do its research properly.

For this study, we did extensive research of user base to create an informative infographic on long term value customers.

Intuit's community allows the company to do more research faster than ever and ensures the voice of the customer is infused throughout the organization.

As the landmark research done by the Sales Executive Council discovered, customers and prospects value selling organizations that challenge their thinking, provide unique insights into better performance and enable them to navigate unseen pitfalls.

Address this dilemma by doing research to develop customer personas, as well as analyzing the content created by competitors in your industry.

But what made this company so special was how focused they were on perfecting the customer experience and the massive amounts of research and experimentation they did to find that sweet spot.

The most rigorous approach requires what market researchers call a double - blind research design, where the customers remain anonymous and the researchers don't reveal who is sponsoring the survey.

If you are having trouble reaching your customers in a way that is valuable to your company, you might consider doing some research and building some personas.

I got concerned after I did some research and didn't find that many great reviews with their customer service.

Understanding who your customer is, what they want and what your competitors are doing all play a part in your market research and developing your brand.

It doesn't, however, bode well for customer relations between Qualcomm, which supplies chips used in some iPhones, and one of the world's best known brands, said Stacy Rasgon of Bernstein Research.

To get the job done, gather customer insights from third - party research tools, including Google Insights, comScore, Hitwise, etc..

If you're not convinced that retaining customers is so valuable, consider research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) that shows increasing customer retention rates by 5 % increases profits by 25 % to 95 %.»

However, there's limited information available on the CoinSwitch website about the security features it offers to customers, so do your own research before deciding whether the platform is safe to use.

If you've been doing your research and spending time developing buyer personas, you likely have a pretty solid grasp on who your ideal customers are.

It has cut costs and made itself more attractive to customers, BTIG Research analyst Walter Piecyk said, but it hasn't invested enough in its network and doesn't have enough airwave rights for quality service in rural areas.

Disclaimer: Customers should do their own research before committing to any gambling activity.

If that describes you, it is still wise to do your research and talk to a lot of customers before picking a custodian and diving into these more dangerous — but potentially more profitable — waters.

The bottom line is that you can still do keyword research to anticipate demand for phrases that reflect what your customers care about.

Customers are doing more online research than ever before about the companies and brands that they buy from — and people tend to trust content marketing more than advertising.

The company has cut costs and made itself more attractive to customers, BTIG Research analyst Walter Piecyk says, but it hasn't invested enough in its network and doesn't have enough airwave rights for quality service in rural areas.

We're thinking about the time Wall Street banks colluded on rigging prices on the Nasdaq market; or the time they rigged their research departments and told us to buy stocks that they were secretly callings dogs and crap; or the time they got S&P and Moody's to give them triple - A ratings on subprime pools of debt while keeping it a secret that they had internal reports showing the loans didn't meet their origination standards — and then they went out and secretly shorted that debt while continuing to sell it to their customers as a good investment.

While research can be found that data - driven companies do outperform non-data driven companies, the C - Suites in corporate worlds can be drowning in data and can never hear the still voice of their existing customers and prospective buyers.

What we do know today is that traditional methods of structured customer, buyer, and market research that are quantitative based can not address the social and cultural changes taking place in our business society.

According to recent research it doesn't work because your customers aren't looking for a cheaper product or one full of more bells and whistles.

Our own research shows that not only do customers want transparency when it comes to data sharing, they expect value out of the exchange.