November 2001 — Maxwell Realty shuts
down its franchise operation, to concentrate on expanding in its own backyard.
Home Hardware's folksy reputation is due in large part to the fact that it's not a traditional top -
down franchise operation; its dealers collectively own the company and have more latitude to respond to the particular demands of their home markets.
Not exact matches
Davis admits Home Hardware's quasi-co-operative business model presents some challenges: The firm has neither the deep pockets of its publicly traded rivals, nor the top -
down control of a
franchise operation.
If the officials decide that the franchisor wields so much control over the
franchise's
operations that the franchisee is basically an employee, then the SBA will turn
down the request.
The support network is a key element in any
franchise operation because it helps to resolve problems such as an unexpected need for supplies or labor, troubleshooting in case any point of sale systems go
down or help to resolve any HR problems.
All of these characters seem like marked -
down versions of the stereotypes they're based on, and the pay - for - view
operation feels more like local access cable than a big bucks
franchise.