Sentences with phrase «driven call center manager»

* Highly motivated, results - driven Call Center Manager with over 9 years of management experience.

Not exact matches

An excellent call center manager must be an organized, reliable and results - driven professional.

Tags for this Online Resume: Sales Manager, Customer Service, Operations, Risk Management, Employee Development, Performance Driven, Call Center, Human Resources

High - energy & success - driven manager with a strong customer - focused background in call center management.

Tags for this Online Resume: Customer service management, Call center management, Operations management, Office management, Solution driven, Office Management, Solutions driven, Manager, Customer Service / Account Management, Problem Resolution

Client - focused, results - driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high - caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development.

Tags for this Online Resume: assistant manager, call center, retail, multitasker, customer driven, computer literate

An accomplished, goal - driven aspiring Manager & Supervisor with 10 + years of leadership experience in customer service, supervising day - to - day operations, call center training, teambuilding, coaching client satisfaction and multitasking.

Tags for this Online Resume: Sioux Falls, Call Center Operations Manager, Project Management, Sales Manager, Healthcare And Pharmaceuticals, Driven For Mutual Success

SUMMARY Driven Customer Service / Call Center Manager with proven track record of call center developmCall Center Manager with proven track record of call center develoCenter Manager with proven track record of call center developmcall center develocenter development.

Professional Summary Results - driven Sales Manager with 33 years of progressive experience in operations (call center) management, client relationship management, sales, customer service, and telemarketing in the pharmaceutical industry.

Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerCall Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offCenter Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offercall center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offcenter associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offercall back programs, catalog inventories, and web - site offerings