Summary: Provide organization and clerical support to Neighborhood Healthcare Billing Department in order to maintain
effective business office operations.
Not exact matches
Oversaw daily
office operations, ensuring
effective performance of key
business processes and completion of goals.
• Hands - on experience in booking meetings and coordinating schedules, along with making travel arrangements in accordance to provided instructions • Highly
effective in efficiently responding to customers» requests and queries over the telephone and in person • Proficient in operating
office machineries such as photocopiers, scanners and voice mail systems • Demonstrated expertise in computing, recording and proofreading data such as records and reports to assist executives with their work • Well - versed in maintaining and updating filing, inventory and database systems, both manually and by using technology • Proven ability to review files and records to obtain information, aimed at responding to requests in a profound manner • Adept at processing and preparing documents, including
business expense reports and government forms • Excellent skills in typing, formatting and proofreading notes and reports, by making
effective use of computers and typewriters • Exceptional communication skills aimed at creating and maintaining
effective liaison between departments to ensure smooth flow of
operations • Documented success in efficiently and effectively creating and processing documents and spreadsheets and inputting data in predefined company database systems
• Conduct research activities in area of concern and provide valuable feedback to the management • Write and edit management documentation and assist managers in tracking projects • Assist in the creation and implementation of strategic management plans • Participate in iteration planning and requirements gathering activities • Act as a coordinator between different projects • Make sure that all projects are implemented according to set requirements and guidelines • Keep team members of each project up to date with project status and issues • Provide support to general
office duties such as budget reconciliation, correspondence and database management • Assist senior management to set organizational goals and objectives • Use technology to perform mathematical calculations and research activities • Provide internal meetings facilitation with various project teams • Suggest ways to improve internal
operations effective and productive • Make sure that all concurrent projects are launched on published schedules • Create and maintain databases for management tracking purposes • Perform data entry services to handle project information • Assist in resolving project design and resource issues to minimize delays • Assemble and analyze statistical data and provide meaningful interpretations • Establish and maintain
effective communication with customers to ensure recurring
business opportunities • Develop and deliver instructional materials for each individual project • Provide administrative backup support for various positions within the management on a need basis
Professional Duties & Responsibilities Supervised administrative support team ensuring
effective and efficient
operations Trained new associates in daily
operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief
Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat
business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company
office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting
Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and posi
Office Manager — Duties & Responsibilities Manage
office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and posi
office operations for a variety of
businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient
operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through
effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer service, sales, and installation staff ensuring
effective operations Directly responsible for approximately 50 technicians at 5
offices throughout the region Designed and implemented training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded service goals through
effective scheduling, routing, and relationship management Authored company sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client satisfaction, repeat
business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Professional Experience Metroplex Control Systems (Dallas, TX) 2006 — Present Acting
Operations Manager • Oversaw all daily operational aspects of fire alarm installation and repair company • Directed
office and field staff ensuring profitable and professional
operations • Maintained and managed budget, payroll, employee scheduling, hiring, and termination • Trained junior team members in installation, maintenance, and repair of fire systems • Generated significant new and repeat
business through networking and other sales tactics • Coordinated projects with architects, engineers, contractors, and inspectors • Ensured timely and cost -
effective completion of all contracts
Professional Duties & Responsibilities Served as
office manager ensuring
effective, efficient, and profitable
operations Recruited, trained, and supervised administrative personnel and salon talent Responsible for accounting, billing, payroll, and inventory management Directed marketing and advertising resulting in significant sales and brand awareness Negotiated contracts with vendors, partners, and clients Oversaw compliance with all applicable health and safety regulations Designed and implemented employee development program to increase team skill sets Utilized employee recognition program to boost morale and dedication to company goals Provided excellent customer service ensuring client satisfaction and repeat
business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Shipping Assistant — Duties & Responsibilities Oversee daily
operations of inventory and shipping departments across multiple industries Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and schedules Responsible for product inventory and
office supplies ordering replacements as needed Research products and negotiate cost
effective purchasing agreements Oversee shipping and receiving utilizing UPS, DHL, FedEx, and others Maintain information database regarding all shipments, purchases, and related information Strengthen professional relationships with coworkers, customers, and
business partners Provide exceptional customer service resulting in repeat
business Develop proficiencies in
office equipment repair and maintenance Study internal literature to become an expert on products and services Provide administrative support including data entry, phones, and other tasks as needed Represent company brand with poise, integrity, and positivity
Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily
operations of purchasing, inventory, and shipping departments across multiple industries Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and schedules Responsible for product inventory and
office supplies ordering replacements as needed Research products and negotiate cost
effective purchasing agreements Oversee shipping and receiving utilizing UPS, DHL, FedEx, and others Build and maintain information database regarding all shipments, purchases, and related information Strengthen professional relationships with coworkers, customers, and
business partners Provide exceptional customer service resulting in repeat
business Develop proficiencies in
office equipment repair and maintenance Study internal literature to become an expert on products and services Provide administrative support including data entry, IT support, and other tasks as needed Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Supervised administrative support team ensuring
effective and efficient
operations Trained new staff members in daily
operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided excellent customer service ensuring client satisfaction and repeat
business Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company
office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner
Administrative Assistant — Duties & Responsibilities Provide
office management and administrative support across a variety of industries and settings Design and implement
business model for national retail distribution
business Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily
office administration resulting in efficient,
effective, and on - budget
operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations and packages to their specifications Consistently recognized for excellence in sales, marketing, and team management Prepare and maintain sales activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing
office supplies and products Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Served as
office manager and executive assistant ensuring
effective and efficient
operations Directed customer service department resulting in client satisfaction and repeat
business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing
office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Professional Experience The Newark Museum (Newark, NJ) 07/2004 — 12/2011 Management Analyst / Assistant to the Chief Operating Officer • Managed the daily
operations, budgeting, and strategic planning of the
Office of the Chief Operating Officer • Interfaced with Museum staff, Board of Trustees, and proprietary and regulatory agencies on behalf of the Museum • Coordinated all Board committees including preparations for meetings, legally required digests and other support activities • Oversaw legal and regulatory compliance including management reports, legal research and local, state and federal filings • Maintained legal and
business files / archives and assisted in the production of management reports and analysis • Updated the Administrative Operating Procedures Manual to insure documentation of all institutional policies and procedures • Responded to patron complaints and inquiries ensuring timely and
effective customer service • Coordinated special projects and events under the direction of the Chief Operating Officer • Supervised interns and part - time administrative staff setting workflows and providing professional guidance • Researched and submit all annual statistical surveys • Served as member of the Staff Advisory and College Internship Selection Committee
Professional Duties & Responsibilities Created and directed graphic design, art, web design, and print production for large, varied client base Implemented design processes and managed production schedules Developed marketing collateral, strategies, and design concept for clients Generated new
business including American Public Health Association (APHA), Brand Design, Brochures Inc., Deloitte and Touche, George Mason University, Kael Direct, and Linnie Carter & Associates Provided graphic design support to numerous governmental projects including the Lean Six Sigma Marine Corps Systems Command and Special Inspector General for Iraqi Reconstruction Maintained security clearance for work on sensitive materials Designed magazine art and layout for Naval Reserve Association News, Mariner, Hiker, and Focus magazines Fashioned ads, article layout, and covers for The American Journal of Public Health, The Nation's Health, and American Public Health Association books Produced wide variety of promotional items including signage, overhead graphics, and maps Designed direct mail (OE's, BRE's, Letter / Reply's) for clientele and company use Enhanced and color corrected photos meeting the highest standards of quality Provided excellent customer support guaranteeing client satisfaction and repeat
business Performed daily administrative support and accounting duties ensuring
effective and organized
operations Ordered art and
office supplies for
office ensuring efficient and cost
effective operations
Professional Duties & Responsibilities Served as administrative support specialist ensuring
effective and efficient
operations Managed complex, high volume telephone systems and in person reception duties Established, authored, marketed, and maintained company websites Responsible for all website copy, graphics, and responses to online inquiries Authored and edited brochures, newsletters,
business cards, and sales presentations Oversaw financial records, bookkeeping, and accounts payable / receivable Negotiated contracts with vendors, partners, and clients Scheduled meetings and handled travel arrangements Oversaw mail room
operations,
office supply orders, and data entry at 60 words per minute Provided excellent customer service ensuring client satisfaction and repeat
business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Civil Engineer — Duties & Responsibilities Responsible for civil engineering and construction projects valued in excess of $ 60 million Develop exposure to varied construction projects with both military and civilian applications Maintain, update, and create GIS and CADD data for use in Public Works civil engineering projects Coordinate data collection and project management with partner agencies and subcontractors Map utilities, environmental features, cultural resources, infrastructure, communication lines, and other features Utilize GPS and conventional surveying techniques to collect thousands of data points for detailed mapping Create and access spatial datasets in ArcSpatial Data Engine Develop and implement new mapping techniques using GIS software decreasing project turnover by 30 % Design and print large scale maps, drawings, and other items for use in engineering projects Set and strictly adhere to project timelines and budgets Manage construction contract negotiations, implementation, and funding Oversee finances identifying and resolving any errors or deviations of project budgets Direct
office operations and support staff ensuring efficient,
effective, and professional
operations Serve as Civil Engineering instructor at the US Air Force Academy Lead classes in advanced GPS equipment
operations, mapping, GIS software, and Terrasync data collection Develop new GIS, GPS, CADD curriculum for more than 1,200 cadets Implement instruction in Airfield Damage Assessment, MOS plotting, and combat skills Build and strengthen professional relationships with commanding officers, support staff, and
business partners Perform all tasks with poise, integrity, and positivity