Sentences with phrase «effective customer service representative»

Highly effective customer service representative with exceptional communication and problem solving skills.

When you are preparing your resume for the purposes of applying for customer service jobs, the keys to success are being able to convey in words the skills that you possess that make you an effective customer service representative.

Not exact matches

When speaking with a customer service representative, verify that the credit card in question has a zero balance and request that your credit card be canceled effective immediately.

Skills Established track record of exceptional sales results Excellent... skills Effective Retail Sales Manager Experience 03/2017 to Current Sales Representative Tru Green －... level of service to customers.

One helpful tactic for improving the positive impact of your resume is to study an example, such as our call center customer service representative resume sample, that already incorporates the most effective writing habits and modern resume formats.

You may also share additional tips you have found helpful in making effective resumes for the call center customer service representative job.

The first task you must carry out if you intend creating an effective call center customer service representative resume is conduct a thorough check on the duties of the incumbent in the position as well as the daily tasks that the incoming staff is expected to perform.

Perhaps you learn better with examples, here are few examples to serve as a guide in writing an effective objective section in your customer service representative resume.

Those interested in a Customer Account Representative position should be able to showcase the following skills in their resumes: customer service, effective communication, conflict resolution, attention to details, computer competences, and tCustomer Account Representative position should be able to showcase the following skills in their resumes: customer service, effective communication, conflict resolution, attention to details, computer competences, and tcustomer service, effective communication, conflict resolution, attention to details, computer competences, and teamwork.

Led a cross-functional team with representatives from manufacturing, customer service, technical service, quality, IT, sourcing, accounts receivable, logistics and shipping to ensure a $ 12 million key account, the largest account in company history, received timely and effective support regarding any issue.

Manage and coach Customer Service Representatives to ensure proper administration and effective handling of order processing and delivery, including timely identification and resolution of problems

Skills usually required to a Personal Banking Representative include knowledge of financial products, customer service, effective communication, problem solving orientation, being able to work under pressure, and computer competences.

Those interested in an Account Service Representative position should be able to demonstrate the following skills in their resumes: customer service, problem solving, attention to details, effective communication, and computer compeService Representative position should be able to demonstrate the following skills in their resumes: customer service, problem solving, attention to details, effective communication, and computer compeservice, problem solving, attention to details, effective communication, and computer competences.

Act as front - line representative for Fedex and provide excellent customer service, while establishing a strong effective rapport with customers

KEY ACHIEVEMENTS • Increased the company's client base by 52 % through effective marketing, sales and after sales services • Introduced a novel complaint handling system, that guarantees 95 % success in satisfying disgruntled customers • Decreased product delivery costs by 55 % by suggesting procurement from a local supplier • Retained a corporate account (the representative of which had decided to switch to a cheaper brand) by providing the company with a bulk discount

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and...

The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in - depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Below are some features of effective resumes for customer service representative position.

Summary: The Customer Service Representative provides effective customer service for all internal and external customers by utilizing excellent, in - depth knowledge of company products and prograCustomer Service Representative provides effective customer service for all internal and external customers by utilizing excellent, in - depth knowledge of company products and programService Representative provides effective customer service for all internal and external customers by utilizing excellent, in - depth knowledge of company products and progracustomer service for all internal and external customers by utilizing excellent, in - depth knowledge of company products and programservice for all internal and external customers by utilizing excellent, in - depth knowledge of company products and programs as...

The customer service representative is responsible for providing effective customer service for...

The most important step in writing an effective resume for customer service representative is to organize the important information like name, address, educational background, work history, skills, and so on.

A highly effective recruiter, trainer and customer service representative with over 30 years of experience in customer service including banking, retail, restaurant, insurance and manufacturing with 9 years in Recruitment and Training and 10 years of leadership experience.

team player Well - rounded experience in customer service Experience Cashier Oct 2016 to Jan 2017 TARGET... which both children and parents feel secure Customer Service Representative Jun 2011 to Dec 2015 NEWBOLD... highly effective at anticipating and accommodating customecustomer service Experience Cashier Oct 2016 to Jan 2017 TARGET... which both children and parents feel secure Customer Service Representative Jun 2011 to Dec 2015 NEWBOLD... highly effective at anticipating and accommodating customerservice Experience Cashier Oct 2016 to Jan 2017 TARGET... which both children and parents feel secure Customer Service Representative Jun 2011 to Dec 2015 NEWBOLD... highly effective at anticipating and accommodating customeCustomer Service Representative Jun 2011 to Dec 2015 NEWBOLD... highly effective at anticipating and accommodating customerService Representative Jun 2011 to Dec 2015 NEWBOLD... highly effective at anticipating and accommodating customercustomer needs.

Summary of Qualifications Customer Service Representative with over 3 years of customer service experience Detail oriented with strong work ethics, problem - solver, effective communicator and interpersonal teaCustomer Service Representative with over 3 years of customer service experience Detail oriented with strong work ethics, problem - solver, effective communicator and interpersonal teamService Representative with over 3 years of customer service experience Detail oriented with strong work ethics, problem - solver, effective communicator and interpersonal teacustomer service experience Detail oriented with strong work ethics, problem - solver, effective communicator and interpersonal teamservice experience Detail oriented with strong work ethics, problem - solver, effective communicator and interpersonal team player

Managed wide variety of customer service and... Professional Summary Self - motivated Customer Service Associate skilled in sales, effective communication... client relations People - oriented Work History Customer Service Representative, 03/2011 to 02/201customer service and... Professional Summary Self - motivated Customer Service Associate skilled in sales, effective communication... client relations People - oriented Work History Customer Service Representative, 03/2011 to 02/2014service and... Professional Summary Self - motivated Customer Service Associate skilled in sales, effective communication... client relations People - oriented Work History Customer Service Representative, 03/2011 to 02/201Customer Service Associate skilled in sales, effective communication... client relations People - oriented Work History Customer Service Representative, 03/2011 to 02/2014Service Associate skilled in sales, effective communication... client relations People - oriented Work History Customer Service Representative, 03/2011 to 02/201Customer Service Representative, 03/2011 to 02/2014Service Representative, 03/2011 to 02/2014 Fed Ex

Skilled Customer Service Representative capable of fostering positive relationships with clients and colleagues; effective in both spoken and written communication and with excellent problem solving skills.

Wentworth Marketing (Atlanta, GA) 2004 — 2005 Account Representative • Promoted and sold telecommunications products / services to small - and medium - sized business clients, generating a 60 % close rate among contacted customer base • Established new relationships through effective presentation and communications of services

Sales Representative — Duties & Responsibilities Direct sales and customer service ensuring professional and profitable operations Draw upon considerable medical training and experience to identify and meet client needs Consistently recognized as company leader in sales, customer service, and team development Streamline organizational structure and workflow resulting in enhanced company efficiency Set and strictly adhere to departmental budgets and project timelines Design and implement staff development programs enhance team skill sets Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Insurance Underwriter — Duties & Responsibilities Experienced manager with expertise in underwriting, sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee health insurance underwriting determining client insurability and company risk Discover client needs, tailor insurance packages, and present quotes Utilize industry software to analyze risk, generate quotes, and author reports for senior leadership Build and strengthen professional relationships with internal sales representatives and external brokers Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics Recognized and promoted for exceptional team management, sales, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Provide exceptional customer service resulting in client satisfaction and repeat business Set and strictly adhere to departmental budgets and timelines Represent company brand with poise, integrity, and positivity Continually participate in ongoing professional development opportunities to enhance skill set

Pharmaceutical Sales Representative — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable operations Consistently recognized as company leader in sales, customer service, and team development Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with clients, vendors, and suppliers Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and industry leaders Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on pharmaceutical products Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Train junior team members in sales and customer service best practices Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success

DHL Express (Atlanta, GA) 3/2006 — 6/2007 Inside Sales Representative • Attained 108 % of sales goals and ranked within the top 10 % of sales representatives • Improved customer retention from 10 % to 48 % through effective customer service • Responsible for B2B account generation and maintenance of 1,500 corporate accounts • Authored and presented weekly sales and customer service reports for senior leadership • Managed sensitive client information in an organized, accessible, and secure manner

High Point Insurance (Red Bank, NJ) 6/2003 — 5/2005 Claims Service Associate • Consistently recognized for excellence in customer service and team leadership • Research and resolve customer questions and concerns in a timely and effective manner • Prepare 2,000 microfiche documents for image scanning using the Mekel Index System • Update and maintain claims for 200 representatives using the Attachmate system • Responsible for handling 500 customer account records for auto, home, and water craft policies • Build and strengthen professional relationships with clients resulting in referrals and client Service Associate • Consistently recognized for excellence in customer service and team leadership • Research and resolve customer questions and concerns in a timely and effective manner • Prepare 2,000 microfiche documents for image scanning using the Mekel Index System • Update and maintain claims for 200 representatives using the Attachmate system • Responsible for handling 500 customer account records for auto, home, and water craft policies • Build and strengthen professional relationships with clients resulting in referrals and client service and team leadership • Research and resolve customer questions and concerns in a timely and effective manner • Prepare 2,000 microfiche documents for image scanning using the Mekel Index System • Update and maintain claims for 200 representatives using the Attachmate system • Responsible for handling 500 customer account records for auto, home, and water craft policies • Build and strengthen professional relationships with clients resulting in referrals and client loyalty

Account Representative — Duties & Responsibilities Experienced manager with a background in purchasing, inventory, customer service, accounting, and sales Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Oversee $ 8.9 million company inventory, supply, and purchasing operations Achieve fill rate performance of 95.7 % in 2010 Oversee varied material purchasing while constantly analyzing market and pricing trends Review proposals, negotiate prices, select suppliers, and oversee purchasing / delivery logistics Responsible for forecasting, requirements analysis preparation and execution, RFP processes, bid analysis, negotiations, and contract awards in accordance with company guidelines Provide financial oversight of accounts receivable, payable, and general ledger ensuring profitable operations Serve as departmental liaison for corporate Diversity and Inclusion initiative Represent company brand with poise, integrity, and positivity

Sales Representative • Oversaw the sale of Yamaha Motorsports machines including motorcycles and ATV's • Set and strictly adhered to departmental budget ensuring effective and efficient operations • Managed sales and customer service professionals providing the highest level of client care • Studied internal literature to become an expert on all products and services • Designed and presented sales proposals to customers of varying budgets and interests • Generated significant sales through various marketing, networking, and cold calling initiatives • Built a positive company image through community engagement efforts • Consistently recognized for excellence in sales, customer service, and team leadership

Qualicaps, Inc. (Whitsett, NC) 2005 — 2006 Technical Service Representative • Performed technical service functions for global pharmaceutical machinery company • Utilized technical expertise to generate significant machinery sales and industry relationships • Trained customer service personnel in machine installation, repair, and maintenance • Provided efficient, effective, and timely customer Service Representative • Performed technical service functions for global pharmaceutical machinery company • Utilized technical expertise to generate significant machinery sales and industry relationships • Trained customer service personnel in machine installation, repair, and maintenance • Provided efficient, effective, and timely customer service functions for global pharmaceutical machinery company • Utilized technical expertise to generate significant machinery sales and industry relationships • Trained customer service personnel in machine installation, repair, and maintenance • Provided efficient, effective, and timely customer service personnel in machine installation, repair, and maintenance • Provided efficient, effective, and timely customer serviceservice

Sales Executive (1994 — 1999) • Oversaw new business development for managed care IT solutions in the mid-Atlantic region • Generated new accounts through effective marketing, sales, and customer service initiatives • Awarded 1998 CSC Healthcare Systems Sales Representative of the Year for company leading sales • Recognized as 1995 CSC Healthcare Systems Rookie of Year for excellence in sales and customer service

Sales Representative — Duties & Responsibilities Experienced professional with expertise in sales, marketing, and customer service Responsible for marketing properties and company in an attractive and effective manner Consistently exceed sales goals of commercial and residential properties Utilize open houses, print and electronic advertising, and interpersonal skills to move properties Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Draw upon teaching background to reach clients of all backgrounds and personalities Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee bidding process, contract negotiation, and close of sale Build and strengthen relationships with partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and services Provide exceptional customer service resulting in client satisfaction and referrals Represent company brand with poise, integrity, and positivity

Verizon Wireless / Alltel Communications (Virginia Beach, VA) 2/1999 — 10/2000 Technical Support Representative • Provided customers with technical support for mobile phone and accessories • Utilized effective communication and customer service skills to provide quality service • Recognized as a top 10 % performer within the call center • Promoted for excellence in service, reliability, and dedication to company goals