Sentences with phrase «efficiency projects implemented»

Not exact matches

We've implemented a new Lean efficiency program where we are focused on reducing waste and completing Gibraltar's construction projects as efficiently as possible.

✔ Conducted over 100 strategy sessions with solutions and technical consultants in identifying ways to resolve outstanding issues based on the digital marketing technologies ✔ Co-Led the establishment of digital marketing delivery processes, thereby increasing efficiencies and project delivery timelines by implementing new project methodologies, thus boosting project turnaround times by 35 %.

So, yes, dictatorships, in some circumstances, are unique in increasing the efficiency of governance by reducing delays in the formulation and implementation of policies due to the absence of the need for consensus and endless debates to implement projects or policy and the unique ability to calibrate complete legal systems by decree and even an ability to stay focused over long periods, accelerating economic development.

George Woltman implemented Crandall's algorithm in assembly language, thereby producing a prime - search program of unprecedented efficiency, and that work led to the successful GIMPS project.

This has led to a growing amount of opposition to changes in aircraft procedures, which is hindering our ability to implement certain safety and efficiency projects associated with NextGen, the transformation of our air traffic system.

McGuinty ceded that his proposals to implement renewables were poorly planned and managed; renewable projects were taken over by deep pocketed oil companies that would foist them on people in notably contentious locations giving wind a bad name, high FITs that did not adjust to market forces over the long term, no comprehensive agreement with neighbours for better power sharing agreements, no power storage strategy, no coordinated conservation or efficiency plan that included distributed generation, CHP, microCHP, automated demand response management, and worst of all there was no options analysis of subsidies to various producers.

It included four areas of assessment: 1) relevance of the strategy to the GEF mandate and focal areas, as well as to countries» national sustainable development and adaptation agenda; 2) effectiveness of the proposed adaptation measures; 3) efficiency of project development and management in implementing the strategy; 4) results of the strategy and projects thus far as well as their sustainability.

Announced by Governor Cuomo in August, the $ 16 million Clean Energy Communities initiative supports local government leaders across the State to implement energy efficiency, renewable energy and sustainable development projects in their communities.

First Climate has long been a reliable partner for implementing climate - neutral events of all kinds and offers all the necessary services from a single source: from the emission calculation and efficiency consulting to the compensation of greenhouse gas emissions with suitable climate protection projects.

This project has implemented energy efficiency measures and fuel switching at all 63 of the Commission Scolaire de la Pointe - de - l'Île (CSPI) buildings, with the main objective to minimize the GHG emissions associated with energy use in all CSPI buildings.

(C) to leverage private sector funds and use innovative financing methods to implement more comprehensive energy efficiency projects, including the methods described in section 266;

As such, he is the leading legislative advocate for the Energy Efficiency and Conservation Block Grants (EECBG) Program, which will help over 1,000 local communities implement energy efficiency and conservationEfficiency and Conservation Block Grants (EECBG) Program, which will help over 1,000 local communities implement energy efficiency and conservationefficiency and conservation projects.

Korppoo, A., 2005: Russian energy efficiency projects: lessons learnt from activities implemented jointly.

As the coordinating partner of the Sustainable Energy for All Building Efficiency Accelerator, we work directly with subnational governments to help them implement policies and projects to both improve buildings and save energy in their communities.

Implicit carbon price: This is calculated based on how much it costs a company to implement emissions reduction projects, such as renewable energy purchases or energy - efficiency upgrades.

Similarly, measures to familiarize industry and other actors with low - carbon energy options — such as training centers, awareness campaigns, and seminars and workshops that bring together stakeholders — can strengthen industry knowledge of and capacity to implement renewable energy projects, and raise awareness of the potential cost savings from energy efficiency.

Announced by Governor Cuomo in August 2016, the $ 16 million Clean Energy Communities initiative supports local government leaders across the state by providing grants to eligible municipalities to implement energy efficiency, renewable energy and sustainable development projects in their communities.

This aims to remove barriers to energy efficiency and conservation (information, technical, financial, institutional); to enhance energy efficiency in SMEs, and enable investments in energy efficiency, to reduce CO2 emissions; to promote industrial high quality products at lower costs; to increase the institutional capability to implement energy efficiency projects.

Our customers benefit from First Climate's experience in developing and implementing customized, innovative financing solutions for investments in energy efficiency projects.

Does the proposed approach use well established means of implementing energy efficiency and / or distributed energy resource projects?

«The steps we are taking today recognize that some aspects of the NSR program have deterred companies from implementing projects that would increase energy efficiency and decrease air pollution.»

In order to create this capacity and to promote sustainability and efficiency in client service, NJP will implement an upgraded call center as part of this project.

When litigation is the best option for our client, we maximize efficiency by effectively utilizing the right subject matter experts and customized project management tools to coordinate uniform litigation strategies that can be implemented in various localities.

We worked with the client to create and deliver a programme that focused on implementing «best practices» in legal project management to achieve greater efficiency, effectiveness and profitability in the work of the firm.

Selected accomplishments: • Increased efficiencies & reduced production turnaround time 25 % by utilizing functional prioritization • Reduced cancelled orders 30 % and salvaged the threatened loss of key accounts by initiating daily and weekly communications reports and focusing on personalized client supervision • Recognized Client Relationship Specialist and preferred project manager by major national accounts • Key contributor in improvement of inter-departmental project flow by assisting in the establishment of real - time based deadlines for order entry and job order release • Improved office efficiency by initiating purchase order requirements and pre-production checklists implemented by company president for use throughout customer service department and included in new client information packets • Strengthened inter-departmental relationships by practicing team focused recognition and open communication • Won the respect of all department managers, company president and owner as recognized by receiving MVP employee of the quarter award January 2007Page TwoMarketing Manager, Company Name7 / 2002 — 7 / 2004Created and implemented successful internal and external store marketing programs.

Maintain an understanding of energy efficiency and renewable energy technologies, and their relevant applications within respective regions to include identifying and implementing projects, technologies, and relevant applications at the regional and installation level.

Served as project manager for video case studies of Fortune 500 companies, educational institutions, and governmental and medical facilities implementing energy efficiency measures.

Overseeing high - level administrative support functions — including scheduling, records management, calendar oversight, project management, and customer service — while developing and implementing strategic procedural and process changes to ensure maximum efficiency and productivity.

• Developed and implemented the QB system for job efficiency of incoming and outgoing projects.

Lead Mechanical Engineer — Holwall Products Assemblage — Fayetteville, TN — 2012 — 2015 • Supervise design, development, and assessment of tools, components, and mechanical equipment • Meet with supervisors and team leaders to review product specifications • Collaborate on installation, operations, and maintenance of equipment throughout plant • Improve workforce optimization, including space requirements and equipment layouts • Reinforce compliance with maintenance procedures to protect safety of personnel and equipment • Implement process procedures, including maintenance schedules and testing protocols Mechanical Designer — UGW Elements — Elkmont, AL — 2013 — Present • Assess project requirements and ensure compliance with specifications • Measure and improve performance of mechanical devices and components • Maintain equipment to ensure safety, efficiency, and reliability • Produce designs and testing protocols • Provide technical advice to personnel from utilities companies, representatives from government agencies, and research organizations

[06 / 2005 — 07/2013] Accounts Payable Manager • Managed special projects as assigned, operated effectively under changing circumstances • Developed and maintained internal controls and provided guidance to staff on system issues and coordinated system upgrades • Recommended, developed and implemented new processes to continually improve the effectiveness and efficiency of the department • Effectively managed a team by recruiting, developing, setting priorities and providing clear direction to the employees • Provided overall leadership to the department ensuring all deadlines are met and customer issues, concerns and questions are resolved in accordance with the company's and State's policies and regulations • Provided direction and planning to the department to ensure that all departmental processes are performed properly and in a timely manner and that department projects are kept on target

Administrative Technician III for Texas Department of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar system using PowerPoint where accurate records of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department Managers, Project Managers and Project Engineers as well as international personnel - Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants of test results and set - up initial interviews - Coordinated special events; managed information systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2

PROJECT FOR PRIDE, Kingston, NH (Mar 2013 — Jan 2016) Youth Program Coordinator • Held 3 team building exercises, resulting in increased efficiency in terms of meeting program deadlines • Created and implemented a series of youth programs for age groups between 8 and 18 years • Coordinated a large event for recruitment of members, resulting in 58 % of youngsters between the ages of 10 and 18 enrolled into different program modules • Introduced the concept of self and group care initiatives, thereby streamlining outdoor activities such as camping and hiking • Provided logistical support in developing both short and long term program plans and ways of monitoring each module's progress • Designed performance measures and perform monitoring activities to ensure that desired outcomes are met • Developed and implemented periodic youth outreach programs to meet program needs and capacity • Identified open positions within the program and indulged in hiring and training procedures to fill them • Supervised daily activities of enrolled members and ensured that all requirements of the program are being filled • Designed and executed youth program according to each individual member's ability to cope • Organized training programs for staff members to ensure delivery of exceptionally well - placed supervision • Monitored performance of both members and staff to ensure efficient functioning of programs

Create Resume Jordyn Campos 100 Main Street, Cityplace, CA, 91019 (C)[phone] [email protected] Professional Summary Provide professional consulting services to new start up operations with accountability for project management including training, developing, and implementing recommendations for efficiencies and cost control.

SUMMARY * Innovative and results driven business solutions program / project manager with 15 + years project management and 10 years PMO experience with a proven track record for implementing business and technological solutions to successfully deliver operational efficiency.

To take a challenging and managerial role in the field of Computer programming and implement the expertise and experience gained in this field to develop complex project with efficiency and quality.

¥ Participated in project meetings and prepared presentations for perspective clients ¥ Assisted with the preparation of project budgets and cost projections ¥ Identified engineering problems and worked with staff to find resolutions ¥ Prepared detailed engineering drawings and schematics for each project ¥ Maintained an updated database of all ongoing engineering projects ¥ Assisted in efforts to reduce downtime and increase efficiency ¥ Gave clients daily project updates and addressed concerns ¥ Posted daily task sheets and prepared staffing schedules ¥ Provided accurate project completion timelines for clients ¥ Prepared engineering reports and project assessments ¥ Developed and implemented QC procedures ¥ Hired and trained engineering staff.

Selected * Implemented systems and processes to improve efficiency and reduce project costs and durations.

Drove external and internal business critical initiatives, including three different new revenue producing initiatives within a new business sector for the company Proposed, researched and implemented a new enterprise project / portfolio management tool suite to drive inter-departmental execution efficiencies, and firm - wide delivery accountability for the customers Provided management and administrative support for the company's project portfolio planning process, which allowed for the beginning of executive transparency and fact - based decision making Guided team members through the application of new management techniques - such as visual board management and self - organizing team principles - with the goal of increasing team cohesion, communication and ownership Established internal project execution practice improvements to increase departmental effectiveness and staff skills sets.

Professional Experience Nettingsolutions (Miami, FL) 4/2006 — Present Project Manager / Business Analyst (1/2008 — Present) • Developed numerous 1 - to - 1 marketing applications, online loyalty card systems, and other e-commerce applications for SUBWAY, including www.mysubwaycard.com and www.tellsubway.com • Created and implemented various digital marketing solutions to increase cartridge and paper sales for HP Latin America, improving brand visibility in a cost - effective manner • Hold responsibility for program and portfolio management activities within both account developments and client services departments, promoting operational efficiency and effective function administration

Manufacturing operations leader successful in designing and managing complex capital projects, and implementing lean process improvements within deadline for equipment enhancements, efficiency, quality control, and cost reduction while leading teams in providing excellent client service, overseeing new product launches, and negotiating contracts that deliver bottom line results.

Analyze and reengineer production layouts, designing and implementing efficiency and quality improvement projects across production lines.

EXECUTIVE PROFILE Strategic Planning, Budgeting & Forecasting Improving Processes, Procedures & Productivity Hiring, Training, Organizing & Team - Building Producing Financial Statements & Reports Generating Multi-Site Operating Efficiencies Analyzing Capital Budgets & Expenditures Implementing Internal Control Systems Managing AR, AP & Payroll Projects Administering Compensation & Benefits Negotiating with Vendors & Supplier...

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring profitable operations Consistently recognized and promoted for excellence in management Responsible for team training, supervision, and performance reviews Set budgets, production schedules, and oversaw successful completion of all projects Prioritized team goals across multiple departments and stages of production Designed and implemented measures to cut operational costs and increase efficiency Ensured adherence to all quality controls guaranteeing product excellence Enforced compliance with legal and corporate safety policies and procedures Directed purchasing of high quality and cost effective raw materials Built strong relationships with clients, partners, vendors, and industry leaders Responsible for multimillion dollar inventory and production machinery Skilled in demand planning, MRP, database management, and Microsoft Office Suite Resolved client inquiries in a timely, positive, and professional manner

IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and inProject Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and inProject Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and inproject plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and inproject progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity

Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety of medical compliance topics utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET

Sales Representative — Duties & Responsibilities Direct sales and customer service ensuring professional and profitable operations Draw upon considerable medical training and experience to identify and meet client needs Consistently recognized as company leader in sales, customer service, and team development Streamline organizational structure and workflow resulting in enhanced company efficiency Set and strictly adhere to departmental budgets and project timelines Design and implement staff development programs enhance team skill sets Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

• Conceptualized and implemented optimum design with clients to ensure maximum efficiency for assigned projects.

Clickability, Inc. (San Francisco, CA) 2/2008 — 9/2009 VP of Engineering & Client Services • Managed and rebuilt engineering, professional services, and technical support departments • Directly responsible for increased efficiency, revenue, and expansion from 18 to 40 people • Implemented an agile / scrum development methodology resulting in 12 platform releases • Created a QA team that implemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, aImplemented an agile / scrum development methodology resulting in 12 platform releases • Created a QA team that implemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, aimplemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, and BI Media