Enid Enid, OK 2 years customer service clerk, 20 years customer service supervisor and 5 years utility... Summary Objective Part time customer service Additional Information Interests Camping, boating, traveling... Developed work order program,
efficient customer service handling and interacted with citizen concerns and
Not exact matches
All airlines try to provide the most
efficient baggage
handling and transportation
services for their
customers.
Esurance is a direct to consumer auto insurance company that provides affordable coverage, great
customer service and
efficient claims
handling.
Adept at
handling a variety of
customer service issues in a speedy
efficient manner.
Consistently praised for
efficient handling of
customer service duties (e.g., answering phones, typing prescriptions, patient processing and billing) that allowed Pharmacists and pharmacy staff to focus on the health concerns of their patients
Looking for a client
service associate position in a large business call centers where I can
handle customers» calls and issues in most professional and
efficient manner utilizing my experience.
Establish formidable team that can oversee
efficient customer service, operational risk and
handle the vendor relationships to forward payroll efficiently across the locality
• Committed to delivering exceptional
customer services in a bid to ensure repeat business • Focused on working as a collaborative team member to make sure that each work module is
handled in a professional manner • Skilled in taking and delivering orders in an accurate and time
efficient manner • Excellent skills in preparing food items according to preset recipes and carefully wrapping and delivering them • Particularly effective in monitoring dining room activities and going the extra mile to ensure
customer satisfaction • Proficient in following critical standards for raw and finished product quality and
service speed • Adept at following all food safety and hygiene requirements and practices • Hands - on experience in
handling station preparation, stocking and inventory duties • Demonstrated expertise in following recipes accurately and maintaining food preparation processes, including marinating, seasoning and cooking • Qualified to anticipate
customer volume throughout the day and prepare food items accordingly to ensure that no wastage occurs • Documented success in maintaining appropriate portion control and consistently monitor line food levels
Additional responsibilities of the Banking
Customer Service Rep include: • Handling cash and processing customer transactions • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and services • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial
Customer Service Rep include: •
Handling cash and processing
customer transactions • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and services • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial
customer transactions • Initiating conversations with
customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed •
Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and services • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial
customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and
services • Performing daily office responsibilities alongside other staff members to maintain the
efficient operation of the financial center.
Handles requests of
customers in a timely and
efficient manner to establish quality
customer service to build strong
customer relationships.
Dynamic and
efficient professional with extensive experience managing in
customer - driven and dynamic industries and recognized success
handling customer service functions with proven ability to work effectively in busy environments with positive results.
Provided
customer service while
handling questions / problems / complaints in a courteous,
efficient and professional manner via email, face - to - face or telephone.
• Hands - on experience in ensuring high levels of
customer satisfaction through provision of exceptional
customer services • Highly skilled in assessing
customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each
customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and
handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple
customers at the same time, without compromising quality of
services • Qualified to
handle merchandising, visual merchandising and stocking activities in a time
efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to
customers by effectively and efficiently providing information of benefits and demonstrating product features • Well - versed in engaging
customers though conversation to determine their needs and assisting them in locating their choices of products • Proven record of suggestively selling additional items and
services in a bid to meet company and self - sales goals
Highlights Experience
handling complicated claims Expertise with writing reports Case management skills Knowledge of auto insurance regulations Understanding of policy limits and interpretations Successful ability to increase risk management effectiveness Trained in delivering quality
customer service Ability to find and identify instances of insurance fraud Strength in discerning accident causes Data analysis expertise Strong written and verbal skills Top attention to detail Ability to keep sensitive material confidential Hardworking and
efficient Experience Insurance Claims Adjuster 8/1/2009 — 8/1/2012 Countrywide Insurance — Columbia, MD Processed more than 5,000 auto insurance claims.
• Welcome
customers as they arrive at the gas station or convenience store and ensure that an attendant is ready to provide
service • Oversee the work of attendants to ensure appropriate delivery of
services and
customer satisfaction • Assist the gas station manager in
handling the day to day operations of the gas station and convenience store • Ascertain that sufficient staff members are present at each fuel pump at all times, in a bid to provide immediate
services to
customers • Assist
customers on self -
service fuel pumps by providing them with insight on how to pump gas • Create and maintain effective relationships with gas company personnel to ensure prompt delivery of gas • Establish professional relationships with vendors to make sure that convenience store goods are delivered in a time
efficient manner • Order and receive merchandise and update and oversee inventory and stocking activities • Ascertain the security of the convenience store and the station by constantly monitoring surroundings • Assist in hiring and training personnel to perform duties at the gas station, particularly gas station attendants and custodial staff members
Providing daily direction and communication to team members so that
customer service calls are
handled in a timely and
efficient manner is my niche.
• Operated printing and copying machineries and performed maintenance on them • Replaced printer cartridges and toners in a time -
efficient manner to ensure consistent
service • Assisted in performing printing and copying jobs in a bid to
handle incoming
customer traffic • Cleaned and maintained the copy center to exhibit a positive image of the facility • Scan hardcopy materials and ensure that all backups are properly maintained
• Competent at emptying and cleaning waste receptors, disposing trash in an environmental friendly manner • Well versed in clearing off snow from walkways and driving lots using chemical cleaners • Proficient in communicating courteously with colleagues and patrons • Demonstrated ability to clean and disinfect isolation rooms periodically as per HIPPA issued applicable SOPs • Adept at carpet shampooing using steam cleaners • Familiar with deworming and fumigation protocols and applicable safety measures • Effective skills in removing any stains from the floor and staircases and disinfecting the same periodically •
Efficient in washing and cleaning restrooms and sanitizing the same • Substantial knowledge of various chemical cleaners and detergents, compliant to safety protocols associated with usage of same • Special talent for dusting and polishing furniture, door
handles and window sills • Expert in scrubbing, buffing and refinishing all kinds of floor • Excellent skills in glass cleaning and giving it steak free shine using synthetic shiners • Proven ability to vacuum and clean rugs, carpets and matted floors • Track record of conducting minor premises and floor maintenance tasks and reducing overall damage • Profound skills in floor mopping, brushing and sweeping utilizing various manual and electric mops and water dip equipment • Knowledge of OSHA issued workplace hygiene and safety guidelines • Familiar with proper usage protocols of various cleaning equipment along with proven ability to clean and store the same properly after usage • Well versed in maintaining and ensuring the privacy, dignity and wellbeing of citizens, patients and residents • Demonstrated ability to listen to and understand client needs, follow instructions and deliver
customer oriented satisfactory floor cleaning
services
• Positive communication with
customers and coworkers, able to make people feel listened to • Ability to
handle cash responsibly • Organized,
efficient, responsible, and dedicated • Leadership skills that build team spirit without compromising my ability to make tough personnel decisions • Experience with scheduling and point - of - sale software • Passionate about
customer service and experienced with encouraging coworkers to feel the same way • Experience opening and closing the store
ADDITIONAL CAPABILITIES • Excellent knowledge of attracting potential
customers for business purposes • Strong know - how of managing existing accounts regarding
service and product knowledge • Well versed in responding to
customer requests in a time
efficient manner • Able to
handle customer complaints according to company policies and protocols
ESSENTIAL DUTIES AND RESPONSIBILITIES: Take and prioritize
service orders and
handle each order in an
efficient and timely manner Examine and diagnose problems with air conditioning and heating units for single family homes and perform any necessary maintenance or repairs Interact on a regular basis with Leasing Agents, Maintenance Manager, Portfolio Manager and residents Repair and replace any kitchen appliances that are property of Tricon; to include refrigerators, stoves, washers, dryers, dishwashers and microwaves Perform minor to moderate - level plumbing repairs, to include; toilets, sinks and bathtubs Repair and replace light fixtures, switches, outlets and perform other minor electrical work Repair locks and make other miscellaneous repairs on assigned properties Paint properties Prepare recently vacated properties for new tenants Perform other miscellaneous duties as assigned QUALIFICATIONS: Prior Maintenance experience required Prior
customer service experience required Excellent verbal and written communication skills required Ability to work well using mobile office electronic tools and have basic accounting and math skills Knowledge of Yardi preferred Skilled in heating and air conditioning unit repair and maintenance Skilled in repair and maintenance of household appliances, plumbing, and lighting fixtures Ability to work on - call and overtime hours as needed REQUIREMENTS: High school diploma or GED 2 - 4 years of prior multi / single family experience Must have professional communication skills, both verbal and written Must be able to work in environmentally and physically challenging working conditions Must be able to lift objects weighing 50 lbs or more regularly Licensed driver with insured vehicle Have own hand tools
• Retained a corporate
customer who had been wronged by a
service attendant, by providing him with extensive
services, and convincing him not to switch
services • Decreased the convenience store costs by 50 % by suggesting bringing onboard an inexpensive supplier •
Handled customer complaints with a view to resolving them in an
efficient and satisfactory manner • Kept a watch on the surrounding areas to ensure that any signs of threat were understood and dealt with immediately • Maintained effective liaison with vendors and suppliers to ensure timely and accurate delivery of gas supply and convenience store merchandise
• Demonstrated ability to
handle customer load in a high volume retail environment by delegating work duties • Exceptional verbal and written communication skills aimed at providing the epitome of good
customer services and
handling adverse situations with tact • Track record of closing sales effectively, keeping in mind personal and company sales goals • Successful in merchandising products to maximize both visual appearance and sales • Known for enforcing supermarket policies to ensure
efficient and safe delivery of goods • Strong problem solving skills aimed at
handling incorrect or late deliveries to ensure minimum impact on
customers • Technologically savvy with a great ability to manage transactions using complex database and cash
handling systems • Exceptional planning and organization skills aimed at placing signage and displays in accordance to company policies and procedures • Special talent for providing patrons with the highest level of satisfaction within the limitations set by the company • Adept at stock rotating and replacing activities to ensure availability of quality merchandize on a constant basis
• Adept at
handling and operating cash registers and POS •
Efficient in cost reduction and sales enhancement • Proven ability to supervise employees regarding daily tasks • Well versed in maintaining inventory • Remarkable
customer service skills • Track record of recruiting and developing new personnel efficiently • Familiar with FTE staffing model
Summary Dedicated food
service worker proficient in
customer service, food
handling, preparation... exceptional
customer service Reliable team worker Proven leader Fast and
efficient service worker Excellent... three months of employment.
tasker Quick learner
Customer - oriented Friendly and helpful Fast and
efficient service worker Restaurant... operations Dedicated team player Team Player
Customer Needs
Customer Orders Reliable Team Worker Cash
Handling... Skills Active Listening Skills Engaging Personality
Customer Satisfaction Work History April 2014 - August
Increased office organization by developing more
efficient... Pretty cash
handling Customer services Microsoft Office Proficiency Excel Spreadsheets Attention to details
Skills
Customer - oriented Quick learner Organized multi - tasker... tasker Friendly and helpful Fast and
efficient service worker Dedicated team player Accurate money
handling
Summary Skills Work History Supervisor and
Customer Service Clerk, 02/2007 to Current Kroger — Je... Jeffersonville, IN Provided excellent customer service Handled cash Efficient key ringing Accounting... associates Suggestive selling Cashier and Customer Service Clerk, 09/2005 to 11/2006 Kohl's De
Customer Service Clerk, 02/2007 to Current Kroger — Je... Jeffersonville, IN Provided excellent customer service Handled cash Efficient key ringing Accounting... associates Suggestive selling Cashier and Customer Service Clerk, 09/2005 to 11/2006 Kohl's Dep
Service Clerk, 02/2007 to Current Kroger — Je... Jeffersonville, IN Provided excellent
customer service Handled cash Efficient key ringing Accounting... associates Suggestive selling Cashier and Customer Service Clerk, 09/2005 to 11/2006 Kohl's De
customer service Handled cash Efficient key ringing Accounting... associates Suggestive selling Cashier and Customer Service Clerk, 09/2005 to 11/2006 Kohl's Dep
service Handled cash
Efficient key ringing Accounting... associates Suggestive selling Cashier and
Customer Service Clerk, 09/2005 to 11/2006 Kohl's De
Customer Service Clerk, 09/2005 to 11/2006 Kohl's Dep
Service Clerk, 09/2005 to 11/2006 Kohl's Department
QUALIFICATIONS SUMMARY Management & Supervision * Managed a staff of employees, scheduled union staff, established policy and procedures * Developed more
efficient way of dealing with everyday business resulting in a decrease in time * Implemented a strategic plan for maintaining high occupancy of hangars
Customer Service & Relations * Handled customer Issues and conferred with personnel and management in an effort to
Customer Service & Relations *
Handled customer Issues and conferred with personnel and management in an effort to
customer Issues and conferred with personnel and management in an effort to resol...
operation Fluent in Spanish
Customer - oriented Fast and efficient service worker Work History 09/2012... ally handle guest concerns and complaints Customer Service Representative (CSR): Answer phone to take... CA Greeted customers and provided excellent customer
Customer - oriented Fast and
efficient service worker Work History 09/2012... ally handle guest concerns and complaints Customer Service Representative (CSR): Answer phone to take... CA Greeted customers and provided excellent customer s
service worker Work History 09/2012... ally
handle guest concerns and complaints
Customer Service Representative (CSR): Answer phone to take... CA Greeted customers and provided excellent customer
Customer Service Representative (CSR): Answer phone to take... CA Greeted customers and provided excellent customer s
Service Representative (CSR): Answer phone to take... CA Greeted
customers and provided excellent
customer customer serviceservice.
Professional Summary Motivated
customer service specialist with over 10 years experience in a fast -... Efficient Multi - Tasker Operated Cash Register Customer Service Receptionist Area Incoming Mail Cash handling... OK Addressed and resolved customer com
customer service specialist with over 10 years experience in a fast -... Efficient Multi - Tasker Operated Cash Register Customer Service Receptionist Area Incoming Mail Cash handling... OK Addressed and resolved customer comp
service specialist with over 10 years experience in a fast -...
Efficient Multi - Tasker Operated Cash Register
Customer Service Receptionist Area Incoming Mail Cash handling... OK Addressed and resolved customer com
Customer Service Receptionist Area Incoming Mail Cash handling... OK Addressed and resolved customer comp
Service Receptionist Area Incoming Mail Cash
handling... OK Addressed and resolved
customer com
customer complaints.
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners,
customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets
Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance
services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet
customer service resulting in client satisfaction Encourage high
customer retention by maintaining friendly, supportive contact with existing clients
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and
efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent
customer service ensuring client satisfaction and repeat business Maintained
customer information database guaranteeing organized client information Opened new client accounts and upgraded existing
services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and
customer service in a retail setting
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, law, medicine, and sales Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners,
customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets
Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance
services Manage corporate correspondence and reception duties including telephone and in - person
service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet
customer service resulting in client satisfaction Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity
Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing,
customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and
customer service Cut operational costs through
efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent
customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food
handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism
Customer Service Specialist — Duties & Responsibilities Provide customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
Customer Service Specialist — Duties & Responsibilities Provide customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
Service Specialist — Duties & Responsibilities Provide
customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee
customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
service personnel resulting in
efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet
customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
service resulting in client satisfaction Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible
Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance
services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person
serviceservice
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and
efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups
Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided excellent
customer service ensuring client satisfaction and repeat business Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner
Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and
efficient operations Directed
customer service department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and
customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and
handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Professional Duties & Responsibilities Responsible for company
customer service departments across multiple fields Hired, trained, directed, and reviewed
customer service representatives Directed call center ensuring professional and
efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to
customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented
customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic
customer service interactions
Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and
services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner
Professional Duties & Responsibilities Directed
customer service departments across a wide variety of industries Oversaw, trained, and reviewed
customer service staff ensuring
efficient operations Increased department efficiency by 25 % through effective management tactics Designed and implemented staff development and recognition programs Performed internal financial audits and
customer service quality assessments Resolved
customer service inquiries in a timely, positive, and professional manner Delivered exceptional
customer service resulting in client satisfaction and repeat business Managed $ 41 million in company inventory, supply replenishment, and product shipments
Handled human resources tasks including benefit administration and promotions Directed accounting operations including payroll, accounts receivable, and accounts payable Responsible for company correspondence, phones, reception, data entry, and financial recordkeeping Built and strengthened relationships with key clients, partners, and industry leaders
Professional Duties & Responsibilities Served as administrative support specialist ensuring effective and
efficient operations Managed complex, high volume telephone systems and in person reception duties Established, authored, marketed, and maintained company websites Responsible for all website copy, graphics, and responses to online inquiries Authored and edited brochures, newsletters, business cards, and sales presentations Oversaw financial records, bookkeeping, and accounts payable / receivable Negotiated contracts with vendors, partners, and clients Scheduled meetings and
handled travel arrangements Oversaw mail room operations, office supply orders, and data entry at 60 words per minute Provided excellent
customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Customer Service Specialist — Duties & Responsibilities Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and i
Customer Service Specialist — Duties & Responsibilities Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and in
Service Specialist — Duties & Responsibilities Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee
customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and i
customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and in
service personnel resulting in
efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet
customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and i
customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and in
service resulting in client satisfaction Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and i
customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible
Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance
services as needed Perform all duties with positivity, professionalism, and integrity