• Avert a sticky situation involving a potential robbery at the hotel, by recognizing signs of intrusion and alerting the security personnel on time • Reorganize bookkeeping process, making it 50 % more
efficient than before by incorporating a dynamic calculation module • Greet
guests as they arrive and inquire into their reservation status • Verify reservations and assist
guests in filling out
registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check
guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that
guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and payable