Sentences with phrase «efficient practices including»

Investment in energy - efficient practices including insulating wine tanks, installing an on - demand Gylycol system, replacing air compressors with on - demand VFD units, new more efficient pond aerators, and retrofitting high - efficient replacement lights in the winery resulting in electricity use decreasing by about 22 %.

Not exact matches

Henriette: «Good agricultural practices farmers can adopt to better cope with the effects of climate change include things like planting shade trees, implementing efficient irrigation methods and covering the soil with compost to make it more resilient.»

We maintain environmentally healthy practices, including key cards of wood instead of plastic, energy efficient lighting and strong recycling policies.

Our schedule includes 47 convenient classes each week, and all of our classes are 60 minutes, because we think yoga practice should be efficient and meaningful.

The criteria for the Social Innovation Leadership Award include the following: Effective and sustainable mobilization of resources in support of program and project work, including support from local communities, incorporating ethical values, efficient management of financial and human resources, good governance practices, transparency and accountability, and effective communication, and finally, involvement in communities and protection of the environment.

Full - time position Salary: 90,000 - 100,000 (Pro-Sal if desired), more if Pro-Sal is not desired $ 5000 Signing Bonus Buy - In not required CE Allowance Uniform Allowance No on - call shifts Health Insurance provided Two weeks paid vacation to start with Specialty / ER Hospitals are close by Skills needed: small animal general practice (including surgery), efficient multi-tasker, safe and effective patient handling, excellent interpersonal and communication skills, and a timely problem solver.

Job Description: • Represents the Kansas City Pet Project in a professional, polite and enthusiastic manner • Assists the veterinarians on a daily basis with preparing surgery patients, health assessments, and treatments of animals • Assist in medical rounds with Shelter Veterinarians or identifying animals that need to be seen by a Shelter Veterinarian • Administer medications to both cats and dogs in accordance with veterinarian's prescribed doses and ensure all treatment protocols prescribed for sick / injured animals are performed timely, safely, and humanely • Responsible for following best practices for sanitation protocols in all veterinary clinic and isolation areas to reduce / eliminate disease transmission • Input all medical notes, health assessments, vaccinations, surgeries, treatments, etc., into PetPoint • Provides support for other departments, such as Intake, Foster, Placement & Transport, or Adoptions by assisting as needed for vaccinations, deworming, blood draws, etc. • Prepares and sanitizes surgical instruments / packs each day to ensure packs are ready for use the following day • Assists with discharging animals to the public post-surgery or following up with sick pet appointments, explaining any medical issues, medications, after care instructions, etc. • Ensures adequate medical supplies and medications are available and reports any shortages to Vet Clinic Manager • Enforces and maintain KCPP safety and cleanliness, and all health and security rules and procedures • Follows disease prevention procedures and completes cleaning of veterinary clinic areas daily and ongoing throughout the day to decrease biological risks to humans and other animals • Care, feed, and safely handle animals to avoid injury to persons / animals • Properly store and maintain inventory of medical supplies, including Schedule II narcotics • Performs laboratory analysis techniques to assist Shelter Veterinarians • Reads, understand, interpret, and apply department policies and procedures • Prepares reports and other written materials in a logical, concise, and accurate manner • Functions calmly in situations that require a high degree of sensitivity, tact, and diplomacy • Communicates effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in all situations which require a high degree of sensitivity, tact and diplomacy • Treats employees, representatives of outside agencies, volunteers, and members of the public with courtesy and respect • Provides prompt, efficient and responsive service for all phone calls forwarded to the Vet Clinic.

The Company offers a comprehensive selection of products and services, including value - added solutions for operating efficient practices and delivering high - quality care.

Topics covered will include organizing as artistic practice, efficient management of studio time, and balancing paid / unpaid, part - time / full - time, and permanent / temporary work.

[1] We also agree to encourage initiatives contributing to climate change mitigation including purchasing and investment policies and practices that promote and support the cleaner and more efficient products and services that can contribute to lower carbon emissions.

Strategies to increase the soil carbon pool include: soil restoration, and woodland regeneration, no - till farming, cover crops, nutrient management, manuring and sludge application, i mproved grazing, water conservation, and harvesting, efficient irrigation, agroforestry practices, and growing energy crops on spare lands.

The more obvious steps, in addition to more water - efficient irrigation practices and water - efficient crops, include adopting more water - efficient industrial processes and using both more water - efficient household appliances and those that use no water at all, such as the new odorless dry - compost toilets.

This analytical report includes six country studies in Europe on good practice examples of how national policies for greening economies are complemented by identification of skills needs and efficient skills response strategies.

Simple but effective things that individuals can start doing NOW include: reducing energy use at home by purchasing energy efficient home appliances; planting trees to absorb carbon from the atmosphere; walking or taking public transportation instead of driving; making smart consumer choices by purchasing environmentally sound products and energy - efficient vehicles; and practicing waste minimization, product reuse, and recycling.

Certifiable activities include the promotion of water - efficient agricultural practices, a reduction in water consumption within the production facilities, provision of clean water to local communities, or watershed restoration activities.

Strategies to increase the soil carbon pool include soil restoration and woodland regeneration, no - till farming, cover crops, nutrient management, manuring and sludge application, improved grazing, water conservation and harvesting, efficient irrigation, agroforestry practices, and growing energy crops on spare lands.

I provide effective and cost - efficient legal representation in a wide range of practice areas, including:

It will address practical tips for becoming more efficient, including checklists, managing e-mail and contacts, reinvigorating practice group intranet content and improving practice group meetings.

Our advice included: advising the company on the full range of applicable consumer financial services and bank regulatory laws in an effort to ensure efficient and compliant product and service development; the successful defense of a confidential state regulatory inquiry into certain business practices; and negotiating a private resolution to private, civil claims of alleged trademark infringement and cyber theft.

Efficient and effective management involves overseeing such matters as the day - to - day activities of the accounting staff; advising on the firm's capital requirements, and annual budget and fee policies; assessing the results against the budget; developing fee policies for various practice areas; determining controls over billing performance including profitability; unbilled time and costs, receivables, delinquencies and write - offs.

Our aggressive, but efficient, litigation practice involves representing our clients in all matter of adversary proceedings and contested matters, including all manner of issues, from real estate to complex contract disputes, environmental issues, tax, securities and antitrust issues.

Our practice includes a wide array of services that helps you deal with your employees, their needs, as well as your obligations towards them, such as health and safety, investigation, workplace management, and other issues that need to be maintained for the efficient and proper functioning of your business.

Some of the topics discussed include automation, outsourcing, search engine optimization, building authority and trust, social media strategies, Facebook, Google +, Twitter, YouTube, Podcasting, Business and Marketing Book reviews, law firm technology and everything and anything related to running a more efficient and successful law practice.

One of the newest trends in legal practice includes the use of project management tools for the efficient handling of client matters.

Frasca focuses his practice on sophisticated estate and business succession planning for high net - worth individuals and families, with an emphasis on tax - efficient planning and philanthropic giving, and on assisting tax - exempt organizations, including with respect to nonprofit formation, governance, and various tax - related issues.

Statement 1: The program consists of at least 30 hours of instructions and includes components about alcohol safety, drug abuse awareness, aggressive driving, distracted driving, pedestrian and bicycle safety, handicapped parking, fuel efficient driving practices, motorcycle awareness and organ and tissue donation awareness as required by law.

The program consists of at least 30 hours of instructions and includes components about alcohol safety, drug abuse awareness, aggressive driving, distracted driving, pedestrian and bicycle safety, handicapped parking, fuel - efficient driving practices, motorcycle awareness and organ and tissue donation awareness as required by law.

• The program consists of at least 30 hours of instructions and includes components about alcohol safety, drug abuse awareness, aggressive driving, distracted driving, pedestrian and bicycle safety, handicapped parking, fuel efficient driving practices, motorcycle awareness and organ and tissue donation awareness as required by law.

Our practice tests include in - depth answer explanations and efficient score reports to help you prepare for the exam.

Prepare for the Department of Petroleum Resource (DPR) aptitude test with JobTestPrep's resources which include dozens of practice tests, hundreds of sample questions, detailed answer explanations, efficient solving tips and methods, and user - friendly score reports.

It includes test information, practice tests, detailed answer explanations, and efficient score reports.

• Committed to delivering exceptional customer services in a bid to ensure repeat business • Focused on working as a collaborative team member to make sure that each work module is handled in a professional manner • Skilled in taking and delivering orders in an accurate and time efficient manner • Excellent skills in preparing food items according to preset recipes and carefully wrapping and delivering them • Particularly effective in monitoring dining room activities and going the extra mile to ensure customer satisfaction • Proficient in following critical standards for raw and finished product quality and service speed • Adept at following all food safety and hygiene requirements and practices • Hands - on experience in handling station preparation, stocking and inventory duties • Demonstrated expertise in following recipes accurately and maintaining food preparation processes, including marinating, seasoning and cooking • Qualified to anticipate customer volume throughout the day and prepare food items accordingly to ensure that no wastage occurs • Documented success in maintaining appropriate portion control and consistently monitor line food levels

HIGHLIGHTS OF QUALIFICATIONS • Proven ability to maintain accurate manual / digital records • Substantial knowledge of contemporary publisher sourcing, library inventory maintenance, and bookkeeping practices • Proficient in various referencing and citation styles including APA, MLA, Harvard, Chicago and the like • Demonstrated ability to assist patrons in locating materials • Efficient in shelving and filing of books

• Proficient in installing underground pipelines for water distribution and waste water collection systems • Well versed in operating power plant equipment under the direction of operational manager • Special talent for repairing, fitting and replacing water taps and valves on main and service lines • Particularly effective in using manual tools including chain saws, chippers and jackhammers • Expert in identifying and fixing pipeline leaks and pressure faults • Profound ability to setup sediment control devices as per directions of the supervisor • Track record of responding timely to customers» utility service calls • Proven skills in cutting, fitting and laying pipes • Well practiced in loading, unloading and driving trucks and other heavy machinery to the worksite safely • Fully capable of maintaining cleanliness and functionality of all tools and equipment • Proficient in inspecting and maintaining water storage tanks and cleaning the yard when necessary • Apt at enforcing proper safety practices and using appropriate PPE and traffic safety materials such as cones, arrow - boards and flagging signs around the worksite • Experienced in determining the locations of gas, telephone, power, water and sewer lines from appropriate sources before excavation • Particularly effective in repairing and replacing defective electricity and gas meters • Excellent manual dexterity and physical stamina along with profound ability to bend, stoop and work in confined spaces • Well versed in reconnecting water and power services after holidays • Proven skills in performing routine grounds keeping, painting, carpentry and plumbing tasks • Skilled in repairing replacing and existing pre-laid pipeline based underground water and gas distribution systems • Efficient in anticipating tools and equipment needed as per the nature of each assignment and loading the same in the company vehicle in a safe manner

Moreover, you will find me to be exceptionally talented in handling the administrative end of this work, including coordinating practice times, assisting with records keeping, and checking requisitions, in a timely and efficient manner.

• Particularly effective in roofing, repairing, re-roofing and insulating pre-installed roofs for commercial projects in a timely, organized and team oriented manner • Specialized expertise in EPDM, TPO, PVC and shingling • Skilled in carrying out maintenance and repair of mechanical, electrical and other physical structures • Well - versed in painting of structures, performing carpentry work, repairing plumbing fixtures and woodwork • Excellent physical stamina, ability to climb a ladder, bend, stoop and work in confined spaces • Special talent for metal roofing construction including flashing, wall panels, fascia and soffit • Apt at using various tools needed for cutting hammering and fastening roofing materials • Track record of completing projects in strict accordance with job specifications, project layout and applicable safety guidelines • Profound skills in installation of low sloped roof systems including TPO, BUR and bitumen • Proficient in carrying - out general roof repairs, exterior siding adjustments and HVAC installation repairs • Particularly effective in removal and installation of all types of commercial roof systems including slate, tile and asphalt • Well practiced in covering roofs with topping material including sheets, PVC and spray foam • Adept at utilizing manual and electric tools and maintaining the same in a functional order • Efficient in laying and adhering insulation with metal fasteners or binding adhesives • Expert in cutting stripes of flashing and fitting into angles formed by walls, vents and intersecting roof surfaces • Firsthand experience in carrying out regular preventive maintenance of pre-installed roofing systems • Substantial knowledge of various roofing systems and associated installation protocols • Familiar with OSHA workplace safety guidelines • Excellent listening skills with profound ability to follow verbal and written instructions to book • Great attention to detail with proven skills in interpreting and implementing given drawings and blueprints with accuracy • Strong numeracy skills, apt at generating accurate cost estimations for given projects

• Highly skilled in providing direction to students and enable them to study independently • Well versed in utilizing various instructional equipment and Audio Visual Aids effectively to reinforce learning in the classroom • Proficient in designing and implementing supportive learning activities in collaboration with the teacher • Competent at handling and addressing behavioral problems in young learners and enhancing motivation to learn • Thorough understanding of various cognitive and psychosocial developmental milestones connected with child's age along with associated needs • Hands on experience in activity moderation, teacher's assistance and progress record keeping • Substantial knowledge of various behavior control techniques and strategies • Efficient in designing and executing individualized correctional programs • Proven ability to devise need based learning strategies for physically or mentally challenged children • Demonstrated skills in classroom organization, testing and evaluation • Track record of conducting reinforcement lessons in small groups, covering core subjects including English, math and basic sciences • Excellent skills in analyzing and evaluating the effectiveness of designed program and changing the instructional strategies based on the learner's response and progress • Expert in maintaining updated and fully structured classroom bulletin boards to facilitate learning • Adept at determining Individualized learning goals for each student and gauging progress in learning • Well practiced in communicating home assignments to students, answering their queries regarding the same and marking the work done • Effective listening skills along with profound ability to communicate clearly with students, parents and teachers involved

Professional Duties & Responsibilities Served as human resource manager for eight locations throughout the Detroit area Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner

Licensed Vocational Nurse (LVN)-- Duties & Responsibilities Provide support to other staff and coordinate all care efforts while acting as primary point of contact to patients Perform frequent patient evaluations, including initial and on - going examinations, monitoring and tracking of vital signs, executing various minor procedures, and both administering and tracking medication use per physician orders for an extensive variety of conditions Alert physicians to any change in condition and raise concerns when necessary through accurate communication Communicate effectively with other medical staff, family members and interested parties to facilitate the efficient treatment of patients as well as ensure the timely information flow Collaborate in the development of treatment plans, providing guidance from point of admission through discharge while utilizing initial and on - going assessments to provide correct medical direction Deliver emotional and informational support to patient, their families, and other interested parties, helping them understand conditions, treatments and potential outcomes Develop and maintain competencies and knowledge of medical techniques, information, conditions, treatments, medications, and potential interactions, participating actively in all continuing education opportunities Utilize and employ knowledge from clinical rotations in MedSurgical, Telemetry, GI, Emergency Room, Post-Partum, Nursery, Internal Medicine, Occupational Medicine, Family Practice and Urgent Care settings Adhere strictly to local, state, and federal health - related laws in the administration of care, the operation and utilization of all medical equipment and procedures, and treatment of patients Address patient and doctor queries, resolving them in an expedited manner

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

With this exceptional textbook students gain the necessary knowledge skills and confidence to provide safe and effective care for the patients they will serve in their future careers.Chapter features help students learn all facets of pharmacy practice including: an understanding of the roles and responsibilities of pharmacy technicians in both community and institutional practice settingsa comprehension of the laws regulations and standards that govern pharmacy practicean awareness of medication safety issues in the prescription - filling processknowledge of the equipment supplies prescription order forms and medication labels used in pharmacy practiceinsight into professionalism including effective communication with patients and other healthcare professionals cultural awareness and ethical behaviorIn addition three appendices offer students valuable reference material on: the most commonly prescribed drugsthe top drugs administered in hospitalscommon pharmacy abbreviations and acronymsThe Study Partner CD supports student learning with: Chapter Terms and Flash Cards that help students learn key terminologyMatching Activities that provide students with a fun interactive way to learn chapter contentQuizzes that test studentsa» understanding of important chapter concepts in both practice and reported modesA Link to the Internet Resource Center providing in - depth reference information and additional resourcesNew and Noteworthy Chapter Features: NEW!Practice Tips highlight guidelines pharmacy technicians should follow in the workplace teaching students how to be successful and efficient on the job.NEW!

Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management

Professional Experience Danville Centre for Health and Rehabilitation (Danville, KY) 2008 — Present Community Liaison (2010 — Present) Admission and Marketing Director (2008 — 2010) • Marketed specialty clinical programs for 500 multi-site nursing home beds in Central Kentucky • Designed and implemented comprehensive marketing campaigns including all collateral materials • Generated significant sales through marketing, special events, in - person sales, and other tactics • Trained junior team members in corporate policies and customer service and sales best practices • Successfully secured admissions to 106 bed skilled nursing facility through customer relations and sales initiatives • Set and strictly adhered to departmental budget ensuring efficient and effective operations • Responsible for business plan development, financial oversight, staffing, and team training • Supervised Admissions Assistant and the «Angel Care» resident advocacy team program

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Director of Cardiopulmonary Services — Duties & Responsibilities Direct and evaluate cardiopulmonary department and personnel ensuring effective and profitable operations Recruit and train staff in hospital policies, procedures, best practices, and corporate branding Increase gross revenue from $ 540,000 to $ 3.9 million in 6 years through marketing and management initiatives Set and strictly adhere to departmental budgets and schedules Utilize strong management experience to drive operations in an efficient and professional manner Proven ability to handle multiple projects in fast paced, high pressure environments Responsible for project conception, analysis, development, and launch Develop and implement pulmonary function lab with stress pulmonary functionality, nuclear stress testing program, CPOE, and cardiopulmonary rehabilitation program Design and launch successful marketing strategy for Sleep Lab including all collateral materials Proficient in industry applicable software including Word, Excel, Power Point, Pac's, CPSI, and All Scripts Build and strengthen professional relationship with community leaders, coworkers, and industry figures Represent company with poise, integrity, and positivity

Medical Assistant — Duties & Responsibilities Provide an informed point of contact to patient, communicating effectively with other medical staff and interested parties to facilitate the efficient execution of procedures for patients as well as ensure timely information flow Execute frequent patient evaluations upon escort to examination rooms, including the monitoring and tracking of vital signs and assistance with minor procedures including EKG, Pap smears, cultures, urinalysis, and others Coordinate all pharmacy - and insurance - related aspects between doctors, physicians, and licensed nursing professionals, including prescription submission, insurance pre-authorization, and referrals Alert physicians to any change in condition and raise concerns when necessary Provide support and supervision to other staff and coordinate all care efforts, including material and equipment prep, procedure and appointment scheduling, vaccine administration, patient charting, and records management Collaborate in the execution of all plans of treatment, providing assistance and answering questions related to all instructions for home care Aid in the delivery of informational support to patients, families, and other interested parties, helping them understand conditions, treatments, and potential outcomes Develop and maintain competencies and knowledge of medical techniques, information, conditions, treatments, medications, and potential interactions Adhere strictly to local, state, and federal health - related laws, as well as facility policies, rules, and procedures, in the administration of care and treatment of patients Address patient and doctor queries, resolving them in an expedited manner, while participating in training practices to continue advanced education and leverage facility resources and personnel Track, file, and view important medical documents, receipts, insurance records, and billing invoices on a daily basis, organizing and managing sensitive files and patient information in an efficient manner Maintain patient files, entering results into respective databases while auditing for accuracy and completion Assist other personnel with various duties as assigned to facilitate efficient administrative and business operations

Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations

Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Manage benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in ACT, HRIS, Microsoft Office Suite, and other computer software Perform all duties in a positive, professional, and courteous manner