Because by helping
employees achieve their development goals you will boost their wellbeing and happiness.
Not exact matches
Focusing only on job performance does not allow you to effectively target
employee development for key projects and
achieve business
goals in the longer term.
G5 Entertainment HR Director Olga Abashova will go beyond game
development to discuss how analytics can be applied to
employee issues and better your work environment and femida.us Managing Partner & CEO Dmitri Dubograev will discuss the curse and blessing of partnering with celebrities to
achieve your
goals.
Example: While researching your company, I was happy to discover that you put an emphasis on learning and
development to help your
employees achieve their career
goals.
Career Objective — Maintain and enhance human resources productively in an organization, developing strong manpower, identifying talent and deploying professional
development programs in order to
achieve organizational
goals and fulfill
employees» needs.
ACT workforce
development solutions help job seekers,
employees, and business leaders,
achieve career and business
goals.
Professional Summary Highly effective, results - oriented manager with proven expertise in
achieving call center and company
goals while facilitating
employee development through training, coaching, and mentoring.
PA Reps for staff
development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline
employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in
achieving set
goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Having
achieved many
goals in my career of management,
employee training and
development, and operational execution, I am interested in expanding my professional horizons by seeking new challenges in the area of financial analysis.
Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to
achieve American Red Cross Blood Services collection
goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career
development to create a well - qualified team and enhance operational success • Plan and implement
employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities