Sentences with phrase «employees know their customers»

«Our employees know their customers,» he says.

Not exact matches

But every store employee knows they have to be on their toes, because direct feedback from customers can reach the highest levels like never before.

When Howard Schultz returned to Starbucks as CEO, he quickly realized the majority of his employees were no longer focused on providing customers with a positive experience.

When a key customer's project is in jeopardy, remarkable employees know without being told there's a problem and they jump in without being asked -; even if it's not their job.

«We know that a motivated workforce leads to better customer service, so we believe this initial step not only benefits our employees, it will improve the McDonald's restaurant experience.»

The whisper feature allows the manager to offer live tips to the employee on how to manage a situation without the customer knowing.

Let each employee know you appreciate their hard work and try to catch them working well with customers and compliment them.

But after experiencing the Pinot's Palette difference, from both an employee's perspective as well as a customer's perspective, we knew that this was going to be the leading paint and sip business in the country.

It's also a good idea to let your employees know that positive customer feedback can boost revenues, as well as their compensation.

Entrepreneurs who know their success has benefited employees, customers and community enjoy the greatest satisifacation.

When a customer comes to you asking about a product, an employee should start asking questions to truly establish her needs — maybe even uncovering needs she didn't know she had in the first place!

Outcome Focused: Great brands and businesses know where they are going and excel at bringing stakeholders — whether they be customers or employees or shareholders — along with them.

If your employees are happy, your customers will be, too: When your business is small, you will likely know many of your customers personally.

«I wish I would've known that inspiration and coaching would lead to great experiences all around — for the employee, the company and the customer.

When the employee knows that the company cares about them, then the employee can freely care about the customer.

But smart managers have known forever that the route to sustainable profits lies in paying your bills on time, treating your employees well, cleaning up your own messes, and dealing honestly with your customers.

But since there is no employee named Liz and the store only has two telephone lines, the staff knows to pay careful attention to all actions customers make in the store.

Aside from your employees, who know everything there is to know about your brand, products, and services, customers also value the opinions of other customers.

You not only need the infrastructure to empower your employees to analyze customer data in real - time, but you also have to put the governance in place to empower the consumer to know what data you're collecting, why you're collecting it, how long you're keeping it and how they can delete it.

G&F is up to 200 employees today, and, Argitis says, «everyone knows the prime customer partnerships we have.»

«It lets our employees know that at any time, any given customer could report back to management,» says Cino.

If you're known to be untrustworthy, you will have a hard time finding friends, employees or customers.

Technologies like Skype and Blue Jeans Network allow you to visually connect with employees, partners and customers no matter your location while collaboration suites like Google Docs and similar solutions allow real - time teamwork on almost any file.

Our employees are free to take positive risks knowing that they will not solely be judged on a company's profit margin, but also on factors that all of us at Virgin value, like raising awareness of the brand, creating happy and loyal customers or making a positive impact on the larger community.

«Our Lowe's employees are one of our key competitive advantages, as they have a high degree of home improvement project expertise that customers know and trust,» the company said in an emailed statement.

The Ritz Carlton, known for their legendary customer service, does this by empowering their employees to do what they need to do to delight their customers.

It opens with voicemail recordings of customers expressing their ire over having received mailings from (what was then known as) BAF, and then segues into a hip - hop melody as two BAF employees dance and gesticulate gangsta - rap style while lip - syncing to the voicemails.

Be it customers, board members, investors, or future employees, I know you'll think on your feet and represent the company well.

Aside from its delicious and wacky treats, the grocery chain is also known for its excellent customer service, paying its employees well (with potential 7 to 10 % annual pay increases — woah!)

Let employees know what you want to achieve for your business, for your customers, and even your community.

Truly outstanding businesses committed to exceptional customer service don't just make up slogans about it, they let their customers know what they're up to and put themselves and their employees on the hot seat by doing so.

And before you know it, you'll be dealing with unsatisfied customers as well as unsatisfied employees.

You just need a way for the already busy engineering, design, and marketing departments to know what the problem is for customers, without turning them into all - access employees expected to handle burdens at a moment's notice.

Update: If you want to know what spurred that change, the New York Times mentions that over 200,000 customers deleted their accounts, while employees circulated a 25 - page Google Doc titled «Letters to Travis» explaining how his participation affected them.

[01:30] Introduction [02:30] Tony welcomes Alexandra [03:40] Launching in 2007 — it came from a place of passion [04:25] Establishing clear roles among founders [05:40] Flexing her multilingual skills in business [06:25] Adjusting how you speak to someone based on their objectives [08:10] The secret to Gilt's growth [09:20] Building a business that would thrive during winter [10:20] Finding the capital to purchase inventory [10:40] Moving from venture to private equity funding [11:20] It's all about smart money [11:40] The future of traditional retail [12:20] The subscription model [12:40] Catering to the time - starved customer [12:55] Bringing services into the home [13:10] Leaving Gilt to lead Glamsquad [16:10] Glamsquad started as an app [17:10] Vetting employees [18:10] Building trust with customers [19:00] Taking massive action — now [20:20] Launching the first sale on Gilt — without a return policy [21:30] Fitz [22:00] The average person wears only 20 % of their wardrobe [23:00] Taking the time to understand your customer [23:20] Challenges as a woman in business [24:40] Advice to a female entrepreneur that's just getting started [25:25] The importance of networking [25:50] Knowing the milestones to hit along the way

This Socratic approach elicits the creativity of employees who know your customers best and reinforces the message that the company listens to both its customers and its employees.

The Senate Banking Committee assailed Wells Fargo CEO John Stumpf for pushing employees to create as many as 2 million bogus bank and credit card accounts without customer consent — making customers pay overdraft and late fees on accounts they never knew they had.

It's important to know all the details of your business when you apply, including any benefits offered to employees, business insurance details and number of customers.

I don't know how much Starbucks can do about employees» racial biases in one day of training, but by providing clear - cut, companywide policies on restrooms and customer ejections and posting them in its stores, it will give its employees fewer chances to act on whatever biases they have.

No matter how large or small your business is, a clean commercial facility is crucial to your customer retention and employee morale.

You may know how it goes: reporting to the boss, managing employees, solving customer problems, dealing with difficult co-workers and doing all the little things that make your organization better every day.

-- From toxic employees to customers and clients, knowing when it is time to end a relationship is a key lesson for anyone serious about creating lasting success.

We know happy customers start with happy employees, and we want to be the best place to work everywhere we do business.»

Ray Zinn: By the company saying, you know, the employees first, not the customer.

I know that there's a lot of slogans out there, the customer's number one, but really the employees are number one.

The owner knows the customers and vendors, the employees and community, and the opportunities and risks.

After a short pause, he said, «I don't know; enough to get an office, two employees, and a few customers.

Not knowing that the company is a very Christian company, she received a shock when told by an employee that that store only cover items for Christian customers.

Whitlock Packagiing has 900 employees and more than 1,000 when it uses temporary labor, but the management team still knows the local people and everyone works together to serve customers.

Even the company's largest community, Long Prairie, Minn., has only a 3,400 people, according to the 2010 U.S. Census, so employees get to know their customers and often greet them by name.