Responsible for ensuring
all employees meet performance standards and competencies.
Not exact matches
Employee performance plans must contain clear, measurable
standards and the supervisor provides accurate and timely feedback to determine progress and success in
meeting expectations.
Employees should be retained on the basis of adequacy of their performance, inadequate performance should be corrected, and employees should be separated who can not or will not improve their performance to meet required s
Employees should be retained on the basis of adequacy of their
performance, inadequate
performance should be corrected, and
employees should be separated who can not or will not improve their performance to meet required s
employees should be separated who can not or will not improve their
performance to
meet required
standards.
Founded in 1975, Chaves Heating and Air Conditioning
meets the highest
performance standards in the business — from
employee training to customer care.
An Ontario court recently awarded a dismissed
employee wrongful dismissal damages in spite of findings to the effect that the high - level
employee had persistently failed to satisfy the employer's reasonable
performance standards and had also been provided with repeated warnings and resources to assist him in
meeting those
standards.
Finally, once accommodation is provided,
employees should
meet agreed - upon
performance and job
standards.
Sales:
Meet and exceed sales goals and
standards of
performance Direct and motivate
employees to attain personal sales goals weekly Hold staff accountable...
Managed staff of 4
employees to coach, develop, train and evaluate to
meet or exceed
performance standards
• Continuously monitored call center
performance and ensured policies and procedures were
met, set goals,
standards and benchmarks that evaluated individual
employees and customer satisfactions associated ratings • Motivated staff through formal / informal coaching, training initiatives, incentive programs, career development opportunities and productivity channels.
Customer care executives monitor both customer behavior and
employee performance on a daily basis to make sure the service being provided
meets company
standards.
It is significant that this new law requires the Arkansas State Medical Board to «adopt rules that establish
standards to be
met and procedures to be followed by a physician with respect to the physician's delegation of the
performance of medical practices to a qualified and properly trained
employee.»
• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate
employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high
standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot
employees and evaluate their
performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and
meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system
Continuously monitored call center
performance and ensured policies and procedures were
met, set goals,
standards and benchmarks that evaluated individual
employees and customer satisfactions associated ratings.
Observed strict confidentiality and safeguarded all patient - related information.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Organized and led weekly personnel
meetings with team members.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Diligently monitored the QA (Quality Assurance) program to improve
performance and maintain high
standards of care.Regularly evaluated
employee performance, provided feedback and assisted, coached and disciplined staff as needed.Jumped in to fill gaps for on call rotation when necessary.Provided thorough supervision for day - to - day operations of facility in accordance with set policies and guidelines.Actively maintained up - to - date knowledge of applicable state and Federal laws and regulations.Ensured the accuracy of public information and materials.Cooperated with other health related agencies and organizations in community activities.Served as liaison between management, clinical staff and the community.Administered, directed and coordinated the activities of the agency.Created annual goals, objectives and budget and made recommendations to reduce costs.Evaluated patient care procedural changes for effectiveness.
Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all
standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews,
performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and
performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of
performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related
meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding
employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors
Liberty Pallets, Inc. (Ontario, CA) 2000 — 2006 Office Manager • Increased company efficacy through creation of
employee performance standards • Oversaw staffing operations including recruitment, hiring, and firing of
employees • Trained staff on safety procedures
meeting governmental health and safety regulations • Directed
employee disciplinary process ensuring compliance with employment law