• Exceptionally well - versed in serving food items to guests and ensuring continuous banquet running, by
employing exceptional customer service skills.
Anxious to
employ exceptional customer service skills coupled with well - placed knowledge of handling returns and exchanges.
KEY ACHIEVEMENTS • Increased client base by a staggering 62 % within 2 years, by
employing exceptional customer services skills • Developed a risk identification strategy which decreased client dissatisfaction through implementation of customized client programs • Trained 3 groups of client services representatives in taking the consultative approach to clients» problems, with a view to retaining them • Developed and implemented a series of complaint and feedback procedures that provided complete insight into the client — services equation
Not exact matches
• Seeking a position as Automotive
Service Manager with Goodyear
employing exceptional skills in identifying mechanical / maintenance problems in
customers» vehicles and providing correlating solutions through effective
customer services and technical work processes.
• Highly experienced in creating menus from scratch, keeping in mind
customers» likes and local standards • Hands - on experience in developing recipes for different cuisines including French, Italian, Indian and Japanese • Well - versed in providing training to both new and existing kitchen staff members to provide them with insight into handling their specific work • Competent in creating and adhering to budgets by ensuring that all food acquisition activities are performed accordingly • Qualified to develop and maintain kitchen sanitation procedures and ensure that they are implemented properly • Proven record of effectively handling food supply problems by
employing exceptional comprehension of inventory management • Effectively able to provide direction and mentorship to kitchen staff, focusing on delivery of
exceptional culinary
services •
Skilled in determining the need for kitchen equipment and appliances and fulfilling these needs by creating and maintaining effective liaison with vendors and suppliers • Proficient in determining the best way and avenue of acquiring quality food items and creating appropriate storage space for them • Adept at handling food inventory and rotation work to minimize spoilage and wastage • Particularly effective in safeguarding all kitchen employees by implementing training to increase their awareness of safety, sanitization and accident prevention principles
• Track record of initiating contact with prospective
customers and converting them into business - providing patrons • Well - versed in following sales initiatives, aimed at achieving selling targets •
Exceptional public relation
skills, targeted at ensuring excellence in
customer service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products, with the aim of selling to
customers what they need • Particularly effective in inventory control procedures, order processing and shelves stocking, in sync with store procedures and protocols •
Skilled in handling adverse situations involving irate
customers by providing solutions to ensure
customer retention • Excellent communication and interpersonal
skills, targeted at working harmoniously alongside peers, supervisors and clients • Hands - on experience in leading store and product promotion activities, in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on by
customer pressure or tight deadlines • Functional ability to
employ persuasive
skills, aimed at focusing
customers» interest in new products and upgrades • Expert in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store
KEY ACHIEVEMENTS • Concocted a beverage coined «Sheena» which quickly became the bar's signature drink • Increased
customer base by 50 % by
employing exceptional waiting and
customer service skills • Decreased food spoilage by 40 % by suggesting a policy along the lines of «waste not want not» is introduced • Retained 99 % of patrons following opening of a bigger and more sophisticated bar next door
SELECTED ACCOMPLISHMENTS • Introduced a Spanish to English translation tool that allowed
customers who do not speak English to provide their information in Spanish • Trained five groups of
customer service representatives by providing them with information on how to handle adverse situations brought on by language barriers • Received Rep of the Year award following
exceptional customer service provision to Spanish
customers • Increased
customer base by 55 % in 2013 by
employing knowledge of handling Spanish and American
customers in accordance to their language
skills
• Tenacious and Resourceful o Decreased overhead costs by 44 % by suggesting use of alternative energy during summer months •
Exceptional Communication o Responsible for creating correspondence which successfully won the company a $ 10m project • Organization
Skills o Developed and implemented a core records filing systems which decreased administrative costs by 80 % •
Customer Service o Retained an irate company patron providing an annual business worth 30 % of the company's revenue by
employing tact during an adverse situation