Sentences with phrase «end a customer relationship»

We don't take the commercial decision to end a customer relationship lightly, and when we do so it follows careful consideration of that relationship in light of our strategic focus or global risk management standards.»

Not exact matches

Marketing, at the end of the day, is about creating a relationship with your customer.
Live answering services practice exceptional customer service every day to cultivate relationships with clients and anyone else on the other end of the phone line.
According to research by Media Post, «Seventy - one percent of consumers have ended a relationship due to a poor customer service experience.
To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.
For years, my company Crowd Surf usually ended up on the losing end of our customer relationships.
You end up getting lost somewhere left of customer relationship management (CRM), and right of marketing automation, content management systems (CMS) and analytic reporting.
The irony is that many entrepreneurs think that they are upping their company's level of customer service by pursuing a «customer is always right» approach, but they end up doing the opposite, damaging relationships between customers and staff.
Seventy - two percent of millennials report they will cancel a service or end a relationship with a company because of poor customer service.
When Nilan had a falling - out with her rep, the fast - pay arrangement was seen to have a near - fatal flaw: «the problem was that at the end of the relationship, we didn't have a customer base, so it was like starting from scratch again.»
But it doesn't end there — ongoing communication and customer service will foster a positive relationship and lead to subsequent purchases and word of mouth marketing.
Your relationship with customers doesn't end after they go through checkout.
As reported by the [24] 7 Customer Engagement Index, 20 percent of consumers who end a business relationship due to poor customer service report waiting too long to talk to someone on thCustomer Engagement Index, 20 percent of consumers who end a business relationship due to poor customer service report waiting too long to talk to someone on thcustomer service report waiting too long to talk to someone on the phone.
Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on - time performance, and strengthen end - customer relationships.
Enterprise shippers use deep analytics from FourKites to make immediate decisions that improve on - time delivery rates, strengthen end - customer relationships and optimize supply chain operations.
Actual results may vary materially from those expressed or implied by forward - looking statements based on a number of factors, including, without limitation: (1) risks related to the consummation of the Merger, including the risks that (a) the Merger may not be consummated within the anticipated time period, or at all, (b) the parties may fail to obtain shareholder approval of the Merger Agreement, (c) the parties may fail to secure the termination or expiration of any waiting period applicable under the HSR Act, (d) other conditions to the consummation of the Merger under the Merger Agreement may not be satisfied, (e) all or part of Arby's financing may not become available, and (f) the significant limitations on remedies contained in the Merger Agreement may limit or entirely prevent BWW from specifically enforcing Arby's obligations under the Merger Agreement or recovering damages for any breach by Arby's; (2) the effects that any termination of the Merger Agreement may have on BWW or its business, including the risks that (a) BWW's stock price may decline significantly if the Merger is not completed, (b) the Merger Agreement may be terminated in circumstances requiring BWW to pay Arby's a termination fee of $ 74 million, or (c) the circumstances of the termination, including the possible imposition of a 12 - month tail period during which the termination fee could be payable upon certain subsequent transactions, may have a chilling effect on alternatives to the Merger; (3) the effects that the announcement or pendency of the Merger may have on BWW and its business, including the risks that as a result (a) BWW's business, operating results or stock price may suffer, (b) BWW's current plans and operations may be disrupted, (c) BWW's ability to retain or recruit key employees may be adversely affected, (d) BWW's business relationships (including, customers, franchisees and suppliers) may be adversely affected, or (e) BWW's management's or employees» attention may be diverted from other important matters; (4) the effect of limitations that the Merger Agreement places on BWW's ability to operate its business, return capital to shareholders or engage in alternative transactions; (5) the nature, cost and outcome of pending and future litigation and other legal proceedings, including any such proceedings related to the Merger and instituted against BWW and others; (6) the risk that the Merger and related transactions may involve unexpected costs, liabilities or delays; (7) other economic, business, competitive, legal, regulatory, and / or tax factors; and (8) other factors described under the heading «Risk Factors» in Part I, Item 1A of BWW's Annual Report on Form 10 - K for the fiscal year ended December 25, 2016, as updated or supplemented by subsequent reports that BWW has filed or files with the SEC.
-- From toxic employees to customers and clients, knowing when it is time to end a relationship is a key lesson for anyone serious about creating lasting success.
It may take some work, but in the end, it's a big opportunity to start building a more respectful and authentic relationship with your customers.
No longer does the business - customer relationship end with the swipe of a credit card.
On the other end of the supply chain, Rocky Mountain Natural Meats has put a great deal of work into building relationships with customers and helping to heighten awareness of bison meat in the minds of consumers.
High - end Cognac making recovery in China - Pernod Ricard luxury director China's thirst for top - end Cognac is returning, according to Pernod Ricard's luxury & customer relationship management dir... read more
«At the end of the day, we may have lower profit margins, but we also have happier customers and clients, which results in long - term relationships,» he said.
To that end, our dedicated Customer Care team manually checks all new profiles, approves all photos, and removes inactive accounts; ensuring that our members are both genuine and actively seeking a lasting relationship.
Are our customers ending up in enduring relationships?
To that end, our dedicated customer care team manually checks all new profiles, approves all photos, and removes inactive accounts; ensuring that our members are both genuine and actively seeking a lasting relationship.
There is a faster and more diverse communication environment, more complex relationships to maintain with staff, customers and stakeholders, an end to 9.00 am to 5.00 pm working parameters — for many managers there is no clearly defined end to the working day, rapidly changing job roles and increasing regulatory scrutiny and accountability.
• Experience working on compliance with section 508 accessibility controls • Experience in front - end security for role - based application security • Experience with industry - standard digital tools, including Adobe Photoshop, Adobe Illustrator, Sketch, Axure, Web UI toolkits and / or other interaction prototyping tools • Experience with HTML5, Boilerplate, CSS3, SCSS, Less.js, Bootstrap, JavaScript, jQuery, AngularJS, Node.js, AJAX, REST, JSON, and XML • Must own duties that evolve from wireframes to HTML / CSS prototypes to finished digital products • Ability to work independently and conduct self - directed research • Ability to work collaboratively across different departments • Must have strong customer relationship skills • Familiarity with agile methodology and Scrum • Awareness of trends and best practices in designing for a subscription - based news website • Familiarity with web - services, using / implementing WebAPI or similar SOA frameworks • Familiarity consuming REST Web Services / APIs (REST / SOAP / JSON / XML) • Familiarity with code versioning systems (SVN, GIT) • Familiarity with Task Runners (Webpack, Grunt, Gulp) is a plus.
At the end of the day, the customer feels that... Josh has protected their best interests and that he has forged a relationship, not just closed a deal.
«Amazon cares about phones only as a means to a digital relationship end, a way to make sure customers think of Amazon not just a few times a month, or even a few times a week, but dozens of times a day, creating the opportunity for Amazon to convert as many of those interactions into purchases as possible,» notes analyst James McQuivey.
The success of the eBook business for traditional book publishers will depend on the relationship they have with the end - user customer.
McQuivey said the Department of Justice action against Apple and five publishers charged with eBook price - fixing put an end to «Apple's hope for ever becoming an alternative refuge for publishers to run to» and «certainly made it clear that Apple is not going to be a contender in the publishing world — at least not given current circumstances, devices and customer relationships
When Chizu falls ill, Oosawa accepts the help offered by a flirtatious gay customer, Seiichi Yoshioka, and ends up learning that Yoshioka is not quite as cavalier about relationships as it seems.
One of the major points that I've tried to hammer home throughout my past articles has been the concept that your relationship with a customer does not, and should not, end with the sale of a given animal.
«We have phenomenal relationships with the best distributors in the country and can cater to every customer, from entry - level to high - end
The press release states that «By operating its own loyalty program, Air Canada will be better able to strengthen its customer relationships and deliver a more consistent end - to - end customer experience.»
The end result demonstrates how experience design amplifies customer relationships, drives word of mouth, and fosters organic advocacy.
We believe that our end - to - end service capabilities combined with our long - term commitment to our customer relationships will continue to separate us from ordinary solar installation companies.
Acadia's Schlichting said the RET «effectively ends NEB because it changes the relationship between the customer and the grid» and changes the DS value proposition.
Helen is heading up a team of four trainers, a project manager and a customer relationship advisor, and is spearheading the end - to - end review of the customer experience.
Expect future PISPs to try to replicate models such as ApplePay, where Apple is not a bank but a PISP involved in the front - end of the payment process, thus short - circuiting traditional bank - to - customer relationships.
Signed by hundreds of General Counsel, this new «Call to Action» states they will retain firms that demonstrate a level of diversity reflective of their employees and customers and end their relationship with firms «whose performance consistently evidences a lack of meaningful interest in being diverse.»
This is important for customers in a long - term outsourcing arrangement relationship, because customers do not need to wait to the end of the term or pay early termination fees if the charges are no longer competitive.
Ascertus astonishingly (or not, given the volume of business flowing out from Tikit after it ended its relationship with iManage) in 2017 grew its new customer base by 50 %; doubled the number of staff in the organisation; and expanded the product portfolio through new partnership agreements with technology suppliers, it announced last week.
Many extraordinary salespeople have cultivated relationships with vendors and high end customers that allow them to continually exceed sales goals.
Nest says it's working with Revolv customers to find a better way to end this troubled relationship, including the possibility...
Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges; Prevented store losses using awareness, attention to detail and integrity; Trained numerous new employees; Developed highly empathetic client relationships; Worked as a team member performing cashier duties, product assistance and cleaning; Handled daily sales and money counts at the beginning and end of each day; Guaranteed positive customer experiences and resolved all customer complaints; Assisted customers with store and product complaints.
Relationship selling products, services and solutions by getting to know customers and helping solve their end - to - end needs.
Demonstrate commitment to the highest standards when building relationships with corporate partners, donors and high end customers.
Managed ongoing internal customer relationships and acted as technical liaison for end - users.
Bank Teller • Welcome clients and establish relationships with them in a bid to provide exceptional customer services • Interact with clients in order to understand their banking and financial needs • Provide clients with information on latest products and services that they can gain from • Assist clients in fulfilling their banking needs by directing them to concerned banking officials • Create a list of potential clients leads and provide marketing / relationship managers with information on those leads • Receive and process financial instruments such as checks and cash • Ensure that there is enough cash in the cash drawer at the beginning of each shift • Make sure that the cash drawer is tallied at the end of each shift • Handle any discrepancies in cash on immediate basis • Create end of the shift cash and client reports on a daily basis
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