• Instrumental in managing vendor relationships to
enhance overall customer service, product processing efficiencies and maximize revenue.
Strong emphasis on sales techniques as well as
enhancing the overall customer service experience and customer retention.
Not exact matches
WorkJam is a web and mobile app that runs either stand - alone or integrated with your existing workforce management system to enable better communication with associates,
enhance employee self -
service, reduce labor costs and improve employee motivation, engagement and
overall customer service.
For industrial clients,
Service Paper Co. says its goal is to design industrial packaging that effectively markets and
enhances its
customers» products while improving the
overall efficiency of their operations.
They use an iPad to demonstrate and explain the product details, taking the opportunity to upsell and provide other value - added
services to
enhance the
overall customer experience.
For example, if your main objective is to
enhance customer service, then you'll want to evaluate your strategy according to
overall customer satisfaction to determine whether the necessary employee skill sets will be developed through your content.
It has also been
enhanced by your ever - increasing ability to discern differences in
service, responsiveness and
overall quality of
customer experience before you ever pay a policy premium.
My expertise lies in successfully
enhancing customer response strategies, innovating new processes, and managing
overall customer service functionality to maximize loyalty, productivity, and growth to surpass expectations.
My background includes successfully
enhancing customer response strategies, implementing new processes, and managing
overall customer service functionality to maximize loyalty, productivity, and growth within fast - paced environments.
My background includes providing friendly assistance to
customers via phone, email, and live chat while successfully
enhancing customer response strategies and managing
overall customer service functionality.
Accomplishments: • Upsold a relatively less sold dress design by creating beautiful displays and actively promoting the same, saving the outlet from a loss of up till $ 20K •
Enhanced overall clientele by 30 % through demonstration of high quality
customer service care and productive utilization of
customer referral base • Earned «Employee of the Month» thrice in 2014 based on excellent on the job performance and
customer services conduct
•
Enhanced overall clientele by 28 % through demonstration of
customer service oriented work ethic
Collaborated with suppliers to provide an assessment of cost and schedule performance to
enhance overall services management, significantly improving
customer support and
services.
SELECTED ACHIEVEMENTS •
Enhanced overall client satisfaction level by 50 % through demonstration of excellent
customer services and guidance.
•
Enhanced overall clientele ratio by 60 % by effectively leveraging the client referral base • Consistently demonstrated high standards of styling
services and
customer care.
Key Results and Achievements •
Enhanced overall clientele by 30 % through demonstration of excellent
customer service skills.
Key Accomplishments •
Enhanced overall clientele by 30 % through demonstration of
customer service oriented professional work attitude • Revived the sales of a cosmetic product which was not selling well by recommending it to regular clients and saved the company from a loss of up till $ 60K • Reduced product damage and shelf expiry rate by 60 % through vigilant and effective inventory maintenance
Highly - motivated and results - oriented management professional with extensive background
enhancing overall call center and
customer service activities.
Team player desires employment with a company where my professionalism,
customer service skills and talents may be utilized while
enhancing my
overall job performance.
Lutitia can develop and motivate teams to engage employees at all levels, she has excellent planning and organizational skills resulting in the optimum functioning of
customer service organizations, achieving consistent
customer service standards that
enhance customer satisfaction,
customer relationships and
overall bra...
Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and
customer support Design and implement staff development and recognition programs
enhancing skills sets and morale Monitor team performance and streamline workflow to
enhance overall efficiency Manage
customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional
customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
Information Technology Security Manager — Duties & Responsibilities Manage IT security,
customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for
customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and
overall audit presentations
Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership,
customer service, and technical skills
Professional Duties & Responsibilities Directed all daily operations,
customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which
enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw
customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured
overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent
customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Resort Manager — Duties & Responsibilities Directed all daily operations,
customer service, personnel, and finances for multiple hotels and resorts Increased Guest
Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which
enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured
overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent
customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Professional Duties & Responsibilities Directed all daily operations,
customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which
enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured
overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent
customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed