Sentences with phrase «enhanced software support»

Not exact matches

Of course, the enterprise plan comes with enhanced security, performance, functionality, and features like customer segmentation for targeted offering, return & cancellation management, customer support software, and many more.

Chicago, IL — July 26, 2016 — ArrowStream, Inc., a supply chain innovator that combines expertise in data science and analytics to improve the way supply chains perform, today announced that CraftWorks Restaurants & Breweries, Inc. («CraftWorks»), a multi-brand restaurant operator that includes Gordon Biersch Brewery Restaurants, Rock Bottom Restaurants & Breweries, and Old Chicago Pizza & Taproom, has licensed ArrowStream's OnDemand software to support managing food spend and enhance collaboration with its suppliers and distributors.

· The software was selected to support pupils and staff and to enhance existing safeguarding arrangements

Or, how have they used the available functions in the software - such as formatting tools, or images or transitions, all those sorts of things, to support or, even at the highest level, enhance the viewer's understanding of what the student is trying to communicate?

Research efforts are aimed, for example, at ensuring bias - free results, validity of technology - enhanced items, stability of measuring student growth across time, developing testing accommodations for students with special needs, software for computer - based testing, and technical support and scoring for local standards - based assessments in Iowa and the nation.

In particular, this literature emphasizes the importance of understanding how to use a piece of software in support of student learning and in what specific ways the software enhances mathematics instruction.

Naiku announces enhanced support for standards - based grading in the latest release of the Naiku assessment software platform.

7.8 ″ 1404 × 1872 16 greyscale primary eink display as «digital paper» Frontlight array with 24 levels amber / blue / white 1404 × 420 LED touchscreen for app interaction Cortex A9 quad - core 1.5 Ghz CPU 2 GB RAM, 32 GB internal with MicroSDXC slot for expansion 802.11 n / g / b WiFi plus Bluetooth 4.1 GPS, accelerometer and microphone 3.5 mm headphone jack (no speakers) Rear 13MPixel camera with flash optimized for OCR 3.5 mm headphone jack (no speakers) microUSB 3.0 & USB - C ports with OTG support 4000mAh battery with solar charger in flipcase Android 8.0 or Elementary OS 0.4.1 Loki Okular 1.3 or Bookworm based e-reader software enhanced with «shelves» concept

Productivity apps with enhanced email, documents, and enterprise support with hardware and software data encryption.

Using Adobe Digital Editions 1.0 readers will find that content automatically re-flows, adapting to different screen sizes and support for Adobe Flash (R) software promises to enhance digital publications through the integration of rich audio and video.

In terms of software, beyond the basic addition of Flash Support, ViewSonic have done little to enhance the ViewPad 10s.

** Key features of the BlackBerry Pearl Flip from T - Mobile include the following **: · First BlackBerry smartphone to offer popular flip design · Wi - Fi - enabled (802.11 b / g) supporting Wi - Fi calling and fast Web browsing · Support for Unlimited HotSpot Calling, offering unlimited nationwide calling over accessible Wi - Fi networks · T - Mobile's myFavesSM support to stay in touch with those who matter most, with quick, one - click access for instant messaging, e-mailing, texting or calling to your Fave 5 SM from the Home Screen · Enhanced SureType ® keyboard to support text messaging, picture messaging, instant messaging (six popular clients), personal e-mail (access up to 10 supported e-mail accounts), and corporate e-mail · 2.0 megapixel camera with digital zoom, built - in flash and video recording (requires microSD card) · Advanced media player for pictures, music and video with full - screen video playback · Stereo Bluetooth ® support (A2DP / AVRCP) and 3.5 mm stereo headset jack · Media management software included on the BlackBerry Tools CD, which allows transfer of music files including sync of desktop iTunes music files *** · Enhanced HTML browser for high - performance browsing with a more desktop - style depiction · Internal QVGA 2.4 - inch diagonal screen, 320 x 240 pixels and supporting 65K colors · 128 MB of flash memory, 256 MB microSD card included, and support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:Support for Unlimited HotSpot Calling, offering unlimited nationwide calling over accessible Wi - Fi networks · T - Mobile's myFavesSM support to stay in touch with those who matter most, with quick, one - click access for instant messaging, e-mailing, texting or calling to your Fave 5 SM from the Home Screen · Enhanced SureType ® keyboard to support text messaging, picture messaging, instant messaging (six popular clients), personal e-mail (access up to 10 supported e-mail accounts), and corporate e-mail · 2.0 megapixel camera with digital zoom, built - in flash and video recording (requires microSD card) · Advanced media player for pictures, music and video with full - screen video playback · Stereo Bluetooth ® support (A2DP / AVRCP) and 3.5 mm stereo headset jack · Media management software included on the BlackBerry Tools CD, which allows transfer of music files including sync of desktop iTunes music files *** · Enhanced HTML browser for high - performance browsing with a more desktop - style depiction · Internal QVGA 2.4 - inch diagonal screen, 320 x 240 pixels and supporting 65K colors · 128 MB of flash memory, 256 MB microSD card included, and support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:support to stay in touch with those who matter most, with quick, one - click access for instant messaging, e-mailing, texting or calling to your Fave 5 SM from the Home Screen · Enhanced SureType ® keyboard to support text messaging, picture messaging, instant messaging (six popular clients), personal e-mail (access up to 10 supported e-mail accounts), and corporate e-mail · 2.0 megapixel camera with digital zoom, built - in flash and video recording (requires microSD card) · Advanced media player for pictures, music and video with full - screen video playback · Stereo Bluetooth ® support (A2DP / AVRCP) and 3.5 mm stereo headset jack · Media management software included on the BlackBerry Tools CD, which allows transfer of music files including sync of desktop iTunes music files *** · Enhanced HTML browser for high - performance browsing with a more desktop - style depiction · Internal QVGA 2.4 - inch diagonal screen, 320 x 240 pixels and supporting 65K colors · 128 MB of flash memory, 256 MB microSD card included, and support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:support text messaging, picture messaging, instant messaging (six popular clients), personal e-mail (access up to 10 supported e-mail accounts), and corporate e-mail · 2.0 megapixel camera with digital zoom, built - in flash and video recording (requires microSD card) · Advanced media player for pictures, music and video with full - screen video playback · Stereo Bluetooth ® support (A2DP / AVRCP) and 3.5 mm stereo headset jack · Media management software included on the BlackBerry Tools CD, which allows transfer of music files including sync of desktop iTunes music files *** · Enhanced HTML browser for high - performance browsing with a more desktop - style depiction · Internal QVGA 2.4 - inch diagonal screen, 320 x 240 pixels and supporting 65K colors · 128 MB of flash memory, 256 MB microSD card included, and support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:support (A2DP / AVRCP) and 3.5 mm stereo headset jack · Media management software included on the BlackBerry Tools CD, which allows transfer of music files including sync of desktop iTunes music files *** · Enhanced HTML browser for high - performance browsing with a more desktop - style depiction · Internal QVGA 2.4 - inch diagonal screen, 320 x 240 pixels and supporting 65K colors · 128 MB of flash memory, 256 MB microSD card included, and support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:support for up to a 16 GB microSD / SDHC card · Quad - band GSM / GPRS / EDGE / Wi - Fi network including support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight:support for international roaming · Dimensions: 3.9» x 1.96» x 0.68» · Weight: 3.6 oz

Improved productivity apps such as enhanced email, enterprise and documents support with hardware and software data encryption.

The latest software update brings improved Alexa support, enhanced parental controls, bug fixes and more.

H&R Block tax software offers its typical easy to use imports, enhanced integration with popular business apps (including Uber), and 24/7 tech support via chat.

... The company will also vigorously enhance the network content and services, while tapping into a wider audience through the introduction of a new Motion Controller * 4 supported with a variety of software titles as well as delivering outstanding 3D experience in homes with 3D stereoscopic games and movies * 5, that is possible only on the PS3 platform.

The Climate Data Store (CDS) at the heart of the Copernicus Climate Change Service (C3S) infrastructure, will be presented by Baudouin Raoult, principal software architect and strategist at the European Centre for Medium - Range Weather Forecasts (ECMWF), at a workshop on 22nd Sept in Paris the focus of which will be to discuss trends of the current global landscape of e-Infrastructures for environmental data management and exploitation to enhance collaboration on a global level in support of sharing research and public sector data.

From attorneys to consultants to support staff, law practices everywhere are using software to simplify and enhance their daily workflow.

Today, BigHand North America announced their partnership with outsourced IT support provider, CASS Tech, to recommend and deliver their full suite of productivity - enhancing software solutions to th...

Passing strong patent reform legislation will enhance the patent system we support and protect the people we have been fighting for, including retailers, auto manufacturers and dealers, angel investors, venture capitalists, casino owners, newspaper publishers, small print shops, credit unions, non-profit groups, hardware and software manufacturers, Realtors ®, and home builders, just to name a few.

The Tank Xtreme Pro further features an 8 - megapixel main camera with a standard LED flash, a 5 - megapixel front sensor, a large 4,300 mAh battery, dual - SIM support, and runs Android 7.0 Nougat, likely enhanced with company's proprietary software suite.

nChain will enhance the BU client software into a next - generation «certified» version with rigorous software testing and quality assurance, thorough documentation, and strong software support.

The GTX 1080 Ti packs all the same underlying features and software niceties as the rest of the GTX 10 - series lineup, from enhanced DirectX 12 support to cutting - edge memory compression to those sweet, sweet supercharged Ansel screenshots.

Bitcoin Unlimited already has significant support as an alternative to Bitcoin Core, but better software will only enhance its role as the foundation to a faster, more powerful network — the network that the Bitcoin community has always envisioned.»

Besides improved software support and enhanced Knox functionality, both devices also have dual - SIM capabilities.

Aside from the fact Windows XP support was dropped two years ago, Dropbox says that new versions of its software will get additional features, better performance, and enhanced security, but to deliver these things, users need a newer operating system than Windows XP.

How do I handle requests for such references?Thank you so much for your help!CherylCHERYL M. EARLE3407 Old Dobbin Road, Montgomery, Alabama 36116 - 1903Home Phone: [phone] Cell Phone: [phone] Fax: [phone] E-mail: [email protected] position managing legal discovery and document review with opportunity to assist attorneys with civil litigationBAR ADMISSIONAlabama State Bar, 1999LAW - RELATED EXPERIENCELaw Firm, AlabamaResearch Attorney for Special Projects, Mass Torts Department, November 2001 — February 2008 • Managed Multi-District Litigation (MDL) Document Depository (September 2002 to February 2008) o Reviewed more than 1 million pages of evidentiary documents for litigation purposes and for inclusion in electronic databaseso Coordinated document review assignments with attorneys at local depository and at other sites across the USo Retrieved, reviewed and coded documents in Concordance and Summation legal databaseso Prepared memoranda and spreadsheets providing detailed analysis of discovery materials • Aided attorneys and support staff with processing and preparation of personal injury claims and litigationo Conducted legal research and drafted pleadingso Conducted supplementary online research for additional documents and information pertinent to litigationo Assisted with preparation of correspondence to clients and referring attorneyso Contacted clients for additional information needed in case preparation, litigation, and potential settlementso Prepared and input case intakes and referrals into databaseLaw School, AlabamaStudent Intern, Alabama Disabilities Advocacy Program (ADAP), August 1996 — June 1997 • Participated in law school clinical program under third - year law student practice rule (as authorized by Alabama Supreme Court) o Assisted attorneys and advocates in cases involving mentally ill patients confined to state mental health facilitieso Interviewed clients in person (at state facilities) and over the phoneo Worked with clients, attorneys, and social workers to investigate and resolve issues concerning involuntary confinement and treatmento Aided in legal research on an appellate brief submitted to the U. S. Court of Appeals for the Eleventh Circuit (ruling granted in favor of our client) Faculty Research Assistant for Library Services, Bounds Law Library, March 1996 — June 1997 • Prepared research and teaching materials for law school faculty; worked 20 hours per week while matriculating 10 - 15 hours per semester) o Investigated copyright issues related to procuring and reproducing texts for academic useo Conducted legal research using WESTLAW, LEXIS and the InternetADDITIONAL RELEVANT EXPERIENCEManufacturing Company (MC), Montgomery, AlabamaAdministrative Assistant and Cost Analyst, Materials Purchasing Department, April 1999 — September 2001 • Assisted materials buyers in negotiating and preparing commodities contracts between raw materials suppliers and MC for manufacturing plants in the US and Mexicoo Assisted Legal Department at MC's corporate headquarters with coordination and preparation of documents for litigationo Notified and educated suppliers about MC's freight - on - board policy and its corresponding Uniform Commercial Code (UCC) provisions; result was the reduction of freight claims for both the company and its supplierso Prepared contracts and purchase orders for raw materials and capital projects involving plant maintenanceo Solicited price quotations from current vendors and established Excel spreadsheet format which simplified quote submission process and allowed MC to track and compare usage volumes and costs over timeo Prepared and analyzed cost reports used by materials buyers and production planners in purchasing decisions, including cost reductions, materials consolidation, and selection of vendorso Acted as liaison between vendors and the Purchasing, Transportation and Accounting Departments on issues concerning inbound freight, commercial carriers, and payment terms for commodities, resulting in reductions in freight costs and greater payment discounts for raw materialso Established online databases and printed directories for the Purchasing Department, allowing buyers to have easier and faster access to current vendor informationo Completed Year 2000 (Y2K) compliance project, which involved data collection and communication with MC's past, present, and potential materials suppliers and service providersNot - For - Profit Organization, AlabamaAdministrative Assistant, Combined Federal Campaign, September 1998 — January 1999 • Aided Campaign Director with 1998 Federal Campaigns (CFCs) in City 1 and City 2, which together generated nearly $ 700,000 for more than 1,000 local, national and international charitieso Prepared weekly reports on donations using WordPerfect, Microsoft Word, Excel and dBase IVo Wrote script for Talent Showcase at City 1's 1998 CFC Kickoffo Assisted Director with merger of the City 1 and City 2 CFCs in 1999Regional Bank, AlabamaAdministrative Assistant, Year 2000 (Y2K) Department, March — June 1998 • Worked with Vice President of Corporate Projects on short - term project for the bank's Y2K Departmento Analyzed and processed data on Y2K readiness for all branches of Bank throughout the southeastern USo Organized meetings for personnel of Banko Communicated with vendors of computer hardware, software, and office equipment to request information on Y2K complianceo Prepared compliance files for Federal Reserve auditso Prepared in - house memoranda and reports using Microsoft Word and ExcelRecord / Music Promotion Company, AlabamaRecord Pool Co-Founder; Office Manager, September 1990 — December 1991 • Co-founded record pool to enhance promotion of music in Alabama and the southeastern USo Procured and distributed records from major and independent labels for club, radio and mobile disc jockeyso Coordinated jointly sponsored promotional events with record companies, radio stations and clubso Designed, wrote, and published bi-weekly reports and brochures to inform the music industry of the progress and popularity of music and performers in the region, with specific focus on the Alabama music sceneMajor University, AlabamaGraduate Research Assistant, AUM Department of Marketing, June 1989 — August 1990 • Worked 13 - 20 hours per week as a research assistant to Marketing faculty while carrying a full course load in the MBA programo Analyzed consumer surveys used in academic researcho Assisted Conference Chairperson with coordination for Atlantic Marketing Association (AMA) annual meeting (October 1989) o Co-authored five - year index and classification of AMA Proceedings (published Fall 1991) EDUCATIONLaw School, AlabamaJuris Doctor (JD), 1997 • Scholarshipso Seybourn H. Lynne Scholarship, 1996 - 97o Dexter C. Hobbs Memorial Scholarship, 1995 - 96o E. W. Godbey Memorial Scholarship, 1994 - 95 • Honorso Who's Who Among American Law School Students, 1996 - 94o Arthur Davis Shores Award, 1997 • Activitieso Frederick Douglass Moot Court Team Manager, 1996 - 97 Southern Regional Competition, Second Place National Competition, Eighth Placeo John A. Campbell Moot Court Competition, Spring 1996o Black Law Students Association Delegate, BLSA National Convention, 1997 Co-Chairperson, Public Relations Committee, 1996 - 97 Chairperson, Public Relations Committee, 1995 - 96 BLSA President's Award, 1996 and 1997o American Bar Association, 1996 - 97 Entertainment and Sports Industries Forum Intellectual Property Section Law Student Divisiono LAWS Student Group Leader, 1995 - 96Major University, AlabamaMaster of Business Administration (MBA), 1990Bachelor of Science in Business Administration (B.S.B.A.), 1988 (Major: Marketing — Advertising and Promotion Track) • Honorso Dean's List • Activitieso National Student Advertising Competition Team, 1988 - 90 Seventh District Competition: Third Place, 1990o Marketing Club, 1987 - 90 Vice President — Career Development, 1988 - 89o Public Relations / Advertising (PR / AD) Club, 1988 - 90 Charter Member, 1988 Active in fund - raising and membership driveso Theater Guild, 1988 - 90 Screening Committee, 1989REFERENCESAvailable upon request

Key Accomplishments: • Enhanced a client company's data integration process by 70 % by implementing effective link analysis strategies • Developed a channel for software applications support and initiated an online help desk on the server to facilitate clients

• Looking for a full time Software Developer position at COMPTEC, where my relevant qualification and 3 + years of hands on experience combined with expertise in delivering responsive customer support, designing innovative software projects and application optimization could be utilized to enhance productivity of the firm.

Collaborate with staff to enhance, test, document, and support existing code; develop new software features, identify defects, recommend solutions, and support complex software systems.

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

Provide high quality sales support and purchase hardware and software for an Information Technology company Develop, maintain, and enhance strong customer relations through personal interactions Establish and modify quotes by entering configurations and pricing for computer hardware and software Prepare and process purchase orders by verifying pricing and obtaining recommendations from suppliers for substitute items when needed Expedite requests for rush orders and alter sales orders and shipping data as needed Manage relationships with key suppliers to maintain quality of goods, timely delivery and compliance to terms of contracts Primary product lines include: Hewlett Packard, Cisco, Lenovo, Dell, Toshiba, and Microsoft.

Qualifications Summary * 15 + years of experience providing superior customer service and support in a variety of fields * Able to provide desk side and telephone support for desktop hardware, software, peripherals, LAN / WAN connectivity and Internet use * Recently enhanced Microsoft Office technology training * Excellent ability to analyze and resolve problems quickly and efficiently * Operate and maintain a web - based help d...

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety of medical compliance topics utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Professional Experience Foxxconn Corporation (Houston, TX) 09/2005 — Present Information System Engineer • Manage email infrastructure and administration assignments to support 800 + users • Coordinate with engineers and vendors from USA and China to implement new technology and enhance server performance • Utilize fluency in Mandarin and English to effectively communicate with both local and international teams • Perform restores, implement recovery procedures, and conduct regular system backups • Provide in person, telephone, email, and remote customer service to users in the United States, Mexico, and China • Serve as project lead in the completion of upgrading Lotus Domino R5.0 to R7.0.3 • Manage upgrade of server hardware, Lotus Domino software, Lotus Domino cluster server, and Lotus Notes Client • Implement Barracuda Anti-Spam and Blackberry service to enhance email performance and mobility • Administer email retention system and tape backup • Participate in large scale email migration from Lotus Domino to MS Exchange

• Enhanced systems and database performance through tuning of systems and databases • Installed and configured Veritas Net Backup, VCS, VxVM, VxFS in heterogeneous environment • Architected roll out of Solaris systems for development, testing, and production environments using customized Jumpstar • Devised and implemented the design and architecture for new Internet infrastructure environment, which included firewalls, caching proxy servers (including audio / video streaming technologies), directory / LDAP servers, DNS Bind servers, intrusion detection systems (ISS), Web content filters • Developed shell scripts for Bourne shell, Korn shell, C Shell, Bash, AWK, PL / SQL and PERL • Installed, configured, and provided support for Checkpoint (4.0 / 4.1 / NG) firewalls running on Sun Solaris Netra T1's (Management Stations) and Nokia IP440 / 530/650 platforms (IPSO 3.3 / 3.4) • Assisted in design and configuration of SNMP monitoring infrastructure using HP Open view and Cisco Secure • Worked with the software development groups to resolve application issues and daily job stream activities, involving applications for both the Institutional and Individual Investment Management groups • Complete job stream automation for various applications using Perl and shell scripting

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Manage benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in ACT, HRIS, Microsoft Office Suite, and other computer software Perform all duties in a positive, professional, and courteous manner

Compliance Officer — Duties & Responsibilities Responsible for identification and investigation of suspicious financial transactions Examine financial records, customer activity, and recommend appropriate remedial measures Maintain comprehensive records detailing ongoing investigations, activity reports, and other pertinent data Coordinate investigations and situation reports with legal department and applicable regulatory authorities Develop proficiencies in industry specific financial monitoring software programs Perform public figure, employee, Advice of Drawing, Dreyfuss and International Cash Letter investigations Design and implement employee training and development materials to enhance team efficacy Serve on Oversight Committee to assist in strategic planning and best practice development Train and oversee teller team and bank support staff ensuring professional operations Study internal literature to become an expert on products and services Craft effective presentations and proposals regarding compliance best practices and client investigations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Strictly adhere to budgets and schedules Represent company brand with poise, integrity, and positivity

To enhance the trading success of financial market investors by providing unparalleled predictive market forecasting software and support.