Establish and maintain liaison with counterparts in agencies related to the assigned area; develop educational programs to
enhance staff competencies and level of expertise to personnel within the organization to keep staff members abreast of immunization updates.
Cultural
competency training and supervision on this issue have both been raised as strategies for
enhancing staff's capacity to work with minority families (Zayas et al., 1997; English & Brown, 1997; Jones et al., 1995).