Work closely with community team, wider client delivery team, and other internal stakeholders to
ensure excellence in client service
The company supports its Commercial sales practitioners with a suite of services designed to meet their marketing, promotional, networking, partnership and professional development needs and helps
ensure excellence in client service.
Not exact matches
In that role, Betsy works with division leaders to
ensure that all
services are being delivered with
excellence and with maximum value to Curo's law firm
clients.
In 2004, Angela earned her J.D. from Wayne State University Law School in Detroit, Michigan and has since dedicated her legal practice to delivering compassionate service to and obtaining great results for her clients while striving to ensure that her clients are served with the greatest respect and excellenc
In 2004, Angela earned her J.D. from Wayne State University Law School
in Detroit, Michigan and has since dedicated her legal practice to delivering compassionate service to and obtaining great results for her clients while striving to ensure that her clients are served with the greatest respect and excellenc
in Detroit, Michigan and has since dedicated her legal practice to delivering compassionate
service to and obtaining great results for her
clients while striving to
ensure that her
clients are served with the greatest respect and
excellence.
Must have experience of delivering management level roles Ideally previously had experience of working remotely High levels of self - motivation driven by results, quality and
service excellence Demonstrated ability to reach stretching delivery targets with
Clients Ability to engage others
in ways that
ensure buy -
in and commitment.
• Track record of initiating contact with prospective customers and converting them into business - providing patrons • Well - versed
in following sales initiatives, aimed at achieving selling targets • Exceptional public relation skills, targeted at
ensuring excellence in customer
service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products, with the aim of selling to customers what they need • Particularly effective
in inventory control procedures, order processing and shelves stocking,
in sync with store procedures and protocols • Skilled
in handling adverse situations involving irate customers by providing solutions to
ensure customer retention • Excellent communication and interpersonal skills, targeted at working harmoniously alongside peers, supervisors and
clients • Hands - on experience
in leading store and product promotion activities,
in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on by customer pressure or tight deadlines • Functional ability to employ persuasive skills, aimed at focusing customers» interest
in new products and upgrades • Expert
in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store
-- Responded
clients» concerns
in a time - efficient manner and
ensured recurring business — Increased
client base by 66 % by employing
excellence in customer
services — Boosted customers» satisfaction by 30 % as revealed by the feedback forms
Information Technology Technician — Duties & Responsibilities Proficient
in IT
services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer
service Train
clients and team members
in software and hardware operation and maintenance Pursue continued professional development
in the field of information technology Proven ability to remain calm and effective
in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty
in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians
ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and
service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for
excellence in team leadership, customer
service, and technical skills
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer
service technicians,
client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines
ensuring timely and cost effective operations Responsible for 150 servers
in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT
services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP
clients Create and implement complete helpdesk department and remote resolution of
client issues Negotiate and administer contracts and partnerships with vendors,
service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations
ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs
ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for
excellence in team leadership, customer
service, and technical skills
Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer
service technicians, assets and finances, and
client training Responsible for
ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between
clients, technicians, and subcontractors Train large staffs
ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to
ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and
clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for
excellence in team leadership, customer
service, and technical skills
Professional Duties & Responsibilities Directed sales and customer
service efforts for employers representing a wide range of industries Managed junior team members and administrative staff
ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for
excellence in sales and
service Authored and presented weekly forecasting and call reports Built and strengthened relationships with
clients, partners, and key industry figures Provided exceptional customer support resulting
in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events
Medical Billing Specialist — Duties & Responsibilities Manage medical billing, coding, and customer
service operation for industry leading corporations Develop extensive experience with all major medical insurance providers Provide exceptional customer
service resulting
in 100 %
client satisfaction rating Maximize reimbursements and minimize costs through effective management Serve as member of Rate Book Committee overseeing 80,000 outpatient third party accounts Recruit, hire, and train staff
ensuring understanding of company brand, policies, and procedures Responsible for $ 100 million per year
in company income and company record of $ 46 million
in one month Oversee financial management providing best practices and strategic planning Build and strengthen relationships with third party payors including Medicare, Medicaid, and others Author and present reports to senior leadership regarding company financial health Set and strictly adhere to departmental budgets and project timelines
Ensure compliance with applicable laws and industry regulations Establish and maintain detailed records regarding claims, billing, and
client information Create and implement clinical and nonclinical team training activities Consistently promoted for
excellence in management, customer
service, and revenue generation Study internal literature to become an expert on products and
services Represent company brand with poise, integrity, and positivity
Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members
ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer
service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting
in a 30 % reduction
in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while
ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and
in - person
service Develop and strengthen relationships with
clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and
services Consistently recognized and promoted for
excellence in office management Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced manager with a background
in sales, marketing, team training, and customer
service Recruit, train, and direct staff
ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting
in increased revenue Spearhead creation and launch of internet sales initiatives Increase new business by 37 % through effective networking,
in person sales, and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for
excellence in management, sales, and
service Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training
in customer
service and sales best practices resulting
in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key
clients, partners, and community leaders Provide exceptional customer
service resulting
in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity
Event Meeting Coordinator — Duties & Responsibilities Recruit, train, and direct staff
ensuring they understand the brand and adhere to company policies and procedures Responsible for varied special event coordination from conception to implementation Oversee event logistics including audio / visual technology, venue, catering, and travel arrangements Manage volunteers and junior staff members
ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for
excellence as a relator, sales executive, and customer
service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking,
in personal sales, and other tactics Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key
clients, partners, and community leaders Provide exceptional customer
service resulting
in client satisfaction and repeat business Perform all duties
in a professional and courteous manner
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse
client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and
client base Recruit, train, and direct customer
service, sales, technical, and administrative staff
ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting
in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and
clients Craft effective presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain sales and customer
service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers,
clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to
excellence in management, customer
service, technical support, and sales
Insert Title — Duties & Responsibilities Serve as art director, press manager, photographer, IT assistant, maintenance technician, and customer
service rep Manage corporate art / advertising department and oversee more than 270 orders per day Create publication layouts, promotional campaigns, advertisements, and other collateral for varied clientele Conceive photography concepts, settings, and capture engaging images for company projects Oversee project timelines, staff workflows, quality control, and staff development programs Perform maintenance on digital printing equipment
ensuring cost effective and professional operations Design and implement corporate safety protocols as Safety Committee Co-chairman Assist IT department with computer maintenance, network administration, and troubleshooting Oversee customer
service operations
ensuring client satisfaction with corporate art products and
services Implement methods to reduce costs while enhancing team productivity Skilled
in PC, Mac, Microsoft Office Suite, Photoshop 5 - CS5, Corel Draw 9 - x3, Illustrator 8 - CS3, Poser 8, In - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivi
in PC, Mac, Microsoft Office Suite, Photoshop 5 - CS5, Corel Draw 9 - x3, Illustrator 8 - CS3, Poser 8,
In - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivi
In - Design CS, and Adobe Acrobat Proficient
in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivi
in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and
services Consistently promoted due to
excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivi
in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer
service, sales, and installation staff
ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented training workshops for certification
in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded
service goals through effective scheduling, routing, and relationship management Authored company sales and
service reports and presented to senior leadership Delivered exceptional customer
service resulting
in client satisfaction, repeat business, and referrals Resolved customer
service inquiries
in a timely, positive, and professional manner Built and strengthened relationships with key
clients, partners, and industry leaders Consistently promoted and awarded for
excellence in sales, customer
service, and leadership
Professional Duties & Responsibilities Directed manufacturing processes and personnel
ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and
service quality controls guaranteeing company
excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with
clients, partners, and industry leaders Delivered exceptional customer
service resulting
in client satisfaction and repeat business Resolved customer
service inquiries
in a timely, positive, and professional manner Consistently recognized for
excellence in management and technical support
services Served as a biomedical technician for a plasma donation company Responsible for proper operation of complex machinery and management of patient data Exceeded
client donation quotas and customer
service standards of
excellence
Professional Duties & Responsibilities Successfully managed multiple businesses
ensuring professional and profitable operations Utilized management abilities to cut operating costs while increasing revenue Hired, trained, directed, and reviewed sales, administrative, and customer
service personnel Designed and implemented employee review and recognition programs Oversaw company human resources, accounting, and supply departments Responsible for benefit administration, payroll, budgets, volume, ordering, and merchandising Negotiated and finalized vendor contracts guaranteeing quality product at low prices Generated record breaking sales through successful marketing, networking, and other tactics Consistently recognized for
excellence in team leadership, sales, and marketing Built long - term relationships with business partners,
clients, and community leaders Provided exceptional customer
service resulting
in repeat business and referrals Fostered an atmosphere of respect and dedication to company goals Performed all duties
in a positive, courteous, and timely manner
Sales Manager — Duties & Responsibilities Experienced professional with expertise
in sales, marketing, and customer
service across a variety of industries Generate monthly sales
in excess of $ 3 million through effective networking, marketing, and other sales tactics Design and implement comprehensive marketing campaigns including all collateral material Hire, train, and supervise large sales and customer
service staff
ensuring effective and profitable operations Recognized and promoted for
excellence in management, staff development, and record breaking sales Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen professional relationships with
clients, partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and
services Successfully collaborate with customer
service, marketing, and sales departments Provide exceptional customer
service resulting
in client satisfaction and referrals Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced professional with expertise
in sales, marketing, and customer
service across a variety of industries Generate sales
in excess of $ 75 million through effective networking, marketing, and other sales tactics Design and implement comprehensive business development plans, marketing initiatives, and business models Recognized and promoted for
excellence in management, staff development, and sales Cut company expenses by 16 % while increasing revenues through effective management decisions Train and direct large staffs
ensuring they understand the brand and adhere to sales best practices Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen professional relationships with
clients, partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and
services Successfully collaborate with customer
service, marketing, and sales departments Provide exceptional customer
service resulting
in client satisfaction and referrals Enforce corporate compliance with all applicable regulatory authorities and bodies of law Represent company brand with poise, integrity, and positivity
Accountant — Duties & Responsibilities Trained
in corporate finance and accounting with a proven record of academic
excellence Maintain proficiencies
in industry accounting software including QuickBooks Online Pro and PTS Skilled
in financial management and customer
service best practices Oversee company payroll, P&L statements, credit cards, savings accounts and general ledger Provide exceptional customer
service resulting
in client loyalty and referrals Build and strengthen professional relationships with
clients, vendors, and corporate partners Responsible for corporate cash flow, inventory, and other assets Create spreadsheets tracking sales, customer
service, accounting, and other activities and data Author and present reports regarding corporate financial health, customer
service operations, and sales Train junior team members
ensuring they understand the brand and adhere to corporate protocols Perform all duties
in a professional, positive, and timely manner
Professional Duties & Responsibilities Directed sales and customer
service operations for a variety of companies and products Oversaw, trained, and reviewed customer
service and sales staff
ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Consistently exceeded sales goals through cold calling, networking, and other tactics Created and presented product and
services demonstrations resulting
in 75 % increase
in new business Authored company financial and sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer
service resulting
in client satisfaction and repeat business Built and strengthened relationships with key
clients, partners, industry figures, and community leaders Consistently promoted and awarded for
excellence in sales, customer
service, and leadership
Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer
service ensuring professional and profitable operations Consistently recognized for
excellence in sales, customer
service, and team leadership Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff
ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking,
in personal sales, and other tactics Make cold calls
in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key
clients, partners, and community leaders Develop a rapport with customers and orient them to various products and
services Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and
services Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain records of site visits to potential and existing
clients to assist
in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting
in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer
service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and
ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as
ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts
Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as
Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to
excellence Developed a loyal
client base through excellent customer
service and a quality guest experience Built and strengthened relationships with
clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Director of Operations — Duties & Responsibilities Manage daily operation, finances and personnel of US Army dining facilities
in domestic and international forums Responsible for facility and equipment valued
in excess of $ 570,000 Train and supervise large staff
ensuring efficient and effective food
service operations Design and implement staff workflows, program policies, and meal preparation /
service procedures Plan and execute breakfast, lunch, and dinner for more than 3,000 soldiers and civilians Create healthy and enjoyable menus
in accordance with national nutrition standards
Ensure strict compliance with all applicable health and safety regulations Oversee food / equipment inventory and orders
ensuring cost effective operations Coordinate special events, field kitchens, and other special projects as assigned Manage all new construction and modification to facilities and equipment Prepare and present reports concerning finances,
client satisfaction, and nutrition for senior leadership Utilize extensive military training to manage security of facilities, assets and personnel
in hostile territory Consistently promoted for
excellence in team leadership, dedication, professionalism, and integrity
Information Technology Consultant — Duties & Responsibilities Direct daily operations including sales, marketing, and customer / technical
service for technology companies Hire, train, and manage sales and support professionals
ensuring efficient and effective operations Direct team of 164 employees
in service of approximately 500 major, multimillion dollar accounts Cultivate strong professional relationships through networking, research, and strong interpersonal skills Consistently meet and exceed yearly sales quota of $ 12 million Recognized at top 1 % of a 124,000 person corporate sales force Design and implement technology solutions packages for multinational corporate
clients Develop experience with web development / design, real estate, government, manufacturing, sports & entertainment, mining & oil, retail and healthcare technology solutions Proficient
in Oracle, UNIX, Linux, Vax, Aix, Sys. 390, NT, SAP systems, ITS, BIS, OS IBM, and IGS
services Utilize interpersonal and technical skills as liaison between
clients, technicians, and subcontractors Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for
excellence in team leadership, customer
service, and sales
Clerk — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting
in efficient, effective, and on - budget operations Manage marketing, sales, customer
service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, quality control, billing, shipping, and
client account maintenance
services Study internal literature to become an expert on products and
services Analyze
client needs and craft product presentations to their specifications Consistently recognized and promoted for
excellence in sales, customer
service, and team management Prepare and maintain activity reports,
client information, and other pertinent data
in an organized manner Manage corporate correspondence and reception duties including telephone and
in - person
service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with
clients, vendors, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Represent company brand with poise, integrity, and positivity
Business Manager — Duties & Responsibilities Recruit, train, and direct customer
service, sales, and administrative personnel
ensuring profitable operations Study internal literature to become an expert on products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Build and strengthen relationships with key
clients, industry figures, and community leaders Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Negotiate contracts and agreements with vendors, distributors, and partners Support human resources department through benefit administration and performance evaluations Set and strictly adhere to company budgets and project timelines Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and
client database Implement training and development programs to reinforce branding and develop team skillsets Design and execute employee recognition program to boost morale and individual efficacy Create an atmosphere of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and positivity Consistently promoted and awarded for
excellence in management, sales, and customer
service
Professional Experience PHP LLC (Bountiful, UT) 2004 — Present Insert Title • Manage an insurance and financial
services office of 35 agents
ensuring profitable and professional operations • Responsible for training agents
in company protocols and
ensuring agent licensure • Oversee acquisition of insurance and financial
service providers for
client use • Perform full
service client portfolio management including financial analysis, planning, and product sales • Oversee
client account administration
ensuring exceptional customer
service and troubleshooting • Consistently exceed revenue goals through effective cold calling, marketing, referrals, and other tactics • Utilize extensive training
in employee motivation tactics to build team loyalty and dedication to
excellence • Recognized for
excellence in management, sales, and customer
service • Perform additional
client service functions including medical lab scheduling and other logistics as needed
Professional Duties & Responsibilities Assisted
in sales and marketing efforts for a number of companies across varied industries and cultures Marketed company and partner products through print and telephone mediums Successfully planned and executed diverse special events including plays, receptions, and fundraisers Utilized extensive literary background to edit newspaper copy, advertising materials, and related writings Served as the literary assistant and assistant editor to a prominent Israeli author Experienced
in artistic and cinematographic material design, creation, and display Developed English and French fluencies and an appreciation for varied cultures Oversaw and maintained
client information database
ensuring accurate recordkeeping Served as company receptionist performing all duties
in a positive and respectful manner Provided exceptional customer
service resulting
in client satisfaction and repeat business Consistently recognized for
excellence in sales, marketing, and team leadership
Professional Duties & Responsibilities Directed sales and customer
service operations for a variety of companies and products Oversaw, trained, and reviewed customer
service and sales staff
ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting
in significant company revenue Delivered exceptional customer
service resulting
in client satisfaction and repeat business Conducted periodic
client account reviews to
ensure high level
service and information accuracy Resolved customer
service inquiries
in a timely, positive, and professional manner Built and strengthened relationships with key
clients, partners, and industry leaders Responsible for e-commerce technology and
client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for
excellence in sales, customer
service, and leadership
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Design and implement business model for national retail distribution business Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting
in efficient, effective, and on - budget operations Manage marketing, sales, customer
service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, billing, shipping, and
client account maintenance
services Study internal literature to become an expert on products and
services Analyze
client needs and craft product presentations and packages to their specifications Consistently recognized for
excellence in sales, marketing, and team management Prepare and maintain sales activity reports,
client information, and other pertinent data
in an organized manner Manage corporate correspondence and reception duties including telephone and
in - person
service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with
clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Represent company brand with poise, integrity, and positivity
Sales Representative • Oversaw the sale of Yamaha Motorsports machines including motorcycles and ATV's • Set and strictly adhered to departmental budget
ensuring effective and efficient operations • Managed sales and customer
service professionals providing the highest level of
client care • Studied internal literature to become an expert on all products and
services • Designed and presented sales proposals to customers of varying budgets and interests • Generated significant sales through various marketing, networking, and cold calling initiatives • Built a positive company image through community engagement efforts • Consistently recognized for
excellence in sales, customer
service, and team leadership
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for
excellence in both educational and for - profit industries Train new team members
ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of sales and customer
service professionals, administrative personnel, and volunteers Oversee daily office administration and special events
ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer
service personnel
ensuring profitable operations Design and implement marketing and sales strategies resulting
in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and
in - person
service Develop and strengthen relationships with
clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and
services Represent company brand with poise, integrity, and positivity
Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate
client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and
ensure that
client collateral is sufficient
in cases of default Investigate
client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors
ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and
clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and
client financial health to senior leadership Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Study industry literature to become an expert on products and
services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for
excellence in management,
service, and performance
Professional Duties & Responsibilities Directed operations, programs, and special events for a variety of for - profit and non-profit organizations Experienced
in business management, commercial sales, customer
service, and community development Designed and implemented comprehensive marketing campaigns including all collateral materials Recruited, trained, managed, and reviewed support staff and volunteers
ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Oversaw complex, multiday special events from conception to execution Negotiated contracts and agreements with vendors, distributors, and partners Built and strengthened relationships with key
clients, industry figures, and community leaders Analyzed success of promotional events and presented reports to senior leadership Created and led product and
services demonstrations resulting
in 75 % increase
in new business Delivered exceptional customer
service resulting
in client satisfaction and repeat business Consistently promoted and awarded for
excellence in management, sales,
service, and marketing
Professional Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting
in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and
ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as
ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices
Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as
Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to
excellence Developed a loyal
client base through excellent customer
service and a quality product
Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as
Ensured staff compliance with corporate food and beverage standards of
excellence Built and strengthened relationships with
clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Administrative Assistant — Duties & Responsibilities Provide effective administrative support
services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and
services Develop and strengthen relationships with vendors, customers, and coworkers Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and
in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide excellent customer
service ensuring client satisfaction and repeat business Consistently recognized for
excellence in customer
service and operational support Proficient
in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities
in courteous, polite, and positive manner
Logistics Director — Duties & Responsibilities Oversee logistics and daily operations of a fast paced medical testing facility Recruit, train, direct, and review 50 person staffs
ensuring efficient operations Set and strictly adhere to company and departmental budgets and timelines Oversee supply and inventory while purchasing new materials as needed Coordinate shipping and receiving resulting
in timely and on budget operations Increase company reach through the establishment of more than forty new routes Manage customer
service operations
ensuring client satisfaction and repeat business Build and strengthen professional relationships with coworkers, supervisors, and industry leaders Study internal literature to become an expert on products and
services Design and implement staff development programs increasing team skill sets Utilize staff recognition programs to build dedication and enhance morale Consistently promoted from entry level to senior management Recognized for
excellence in leadership and dedication to company objectives Represent company brand with poise, integrity, and positivity
CNC Machinist / Maintenance Supervisor — Duties & Responsibilities Serve as lead CNC machinist and maintenance supervisor across a variety of industries Recruit, train, direct, and review large staffs
ensuring efficient operations Set and strictly adhere to company and departmental budgets and timelines Proficient
in Mach 3, CNC, Sheet Cam SC and TNG, Blade Runner Dragon Cut, CorelDraw Graphics Suite 5, CAD, Scan Pro photo to CAD software, Cam777, Quick Books Pro, and photo editing software Oversee equipment and machinery maintenance,
service, and installation Responsible for custom fabrication
services, surface preparations, and powder coating Direct commercial building maintenance and HVAC
services Oversee inventory and order replenishments as needed Manage customer
service operations
ensuring client satisfaction and repeat business Build and strengthen professional relationships with coworkers, supervisors, and industry leaders Study internal literature to become an expert on products and
services Design and implement staff development programs increasing team skill sets Utilize staff recognition programs to build dedication and enhance morale Recognized for
excellence in leadership and dedication to company objectives Represent company brand with poise, integrity, and positivity
Business Manager — Duties & Responsibilities Oversee daily operations, finances, and personnel for large parking company Responsible for more than 60 locations and over 400 employees Hire and train staff
ensuring they understand the brand and adhere to corporate policies Instruct junior team members
in customer
service best practices Generate significant revenue through strategic marketing and sales initiatives Design and implement strategies to cut operational costs while enhancing sales Perform human resource functions including conflict resolution and benefit administration Oversee audit process, budgets, and payroll
ensuring cost effective operations Consistently recognized for
excellence in management, sales, and customer
service Develop and strengthen relationships with
clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Utilize proficiencies
in Amano System, Federal ADP Shark Bite, and Ticket Tech Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced professional with expertise
in sales, marketing, and customer
service across a variety of industries Utilize skills
in organizational structuring, process management, and cost analysis to
ensure effective operations Recruit, train, and direct sales, marketing, and customer
service staff resulting
in record revenue generation Design and implement comprehensive marketing campaigns including all collateral material Build and strengthen supplier, manufacturer, distributor, and dealer relationships Recognized and promoted for
excellence in management, staff development, and record breaking sales Conduct research on prospective leads and existing
clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and
services Successfully collaborate with customer
service, marketing, and sales departments Provide exceptional customer
service resulting
in client satisfaction and referrals Represent company brand with poise, integrity, and positivity