Sentences with phrase «ensuring sla»

Candidate will assist with day - to - day operations and ensure all SLA's are met.

Coordinated with vendors that ensured SLAs were met, and oversaw efficient day - to - day operations.

Review processes in order to ensure SLA's are fulfilled

Not exact matches

Sure, there's always some tension about lead quality or lead follow up, but our marketing and sales teams have constant communication and an SLA we've developed together to ensure we can help each other be more effective.

He ensures that all client requests including the SLA's (service level agreements) are met in a timely manner.

As an Internal Account Executive you will be responsible for: • Managing the day to day relationship directly with the customer (order processing, queries, enquires, phone calls, emails) • Ensuring clear and accurate communication, administration and coordination relating to the supply of corrugated packaging products • Ensuring each element of a customer service level agreement (SLA) is achieved or exceeded where a customer contract is in place • Scheduling and planning all orders in conjunction with other departments • Supporting the sales team on project work and tenders • Solving problems and effectively prioritising a variety of queries

SLA investigators will accompany NYPD officers in coordinated details to help ensure SantaCon is safe and orderly, said SLA spokesman William Crowley in an email.

The paperwork and communication is also second to none, and we know we can count on Metro Rod to ensure we comply with the very strict Service Level Agreements (SLA) on all our contracts.»

We assign every new task a SLA which ensures to meet objectives 95 % of the time.

Mags is accountable for the service delivery to a portfolio of corporate contracts and has a pivotal role in ensuring successful delivery is achieved whilst process controls are adhered to and SLA's met.

Negotiate vendor contracts, bulk agreements, and SLAs to ensure vendors meet metrics for cost, quality, and on - time delivery

• To network and undertake competitive research and leading edge marketing activities on behalf of clients to ensure the placement of quality candidates and to constantly attract additional business; • Working to and exceeding targets that may relate to the number of candidates placed or a value to be billed to clients • To carefully plan and prioritise all campaign recruitment activity using effective time management tools to ensure each stage is delivered within SLA's and agreed timeframes • Resource for a portfolio of digital agency clients • Eventually recruit for these established accounts for Sales or Marketing roles as well as build you own database of clients over time Once you are established in the role, there will be an opportunity to progress to a Trainee Recruitment Consultant position where you will inherit some established accounts and also be able to build and manage your own account base.

Facilitate bi-monthly and monthly vendor meetings, collaborating with other departments to ensure compliance with all SLA's requirements.

Ensuring the company is complying with the Service Level Agreements (SLAs), and the team is providing satisfactory customer service are the core responsibilities of a help desk team leader.

Responsible for growing business partnerships in the effective use of company products and services and ensuring compliance of contractual service level agreement (SLA) parameters.

Worked on CRM tool to monitor daily call log and FCR Reports to ensure that the SLAs met with expectations

Designed, created, and implemented support processes, including SLAs and escalation procedures for ensuring efficient incident management by Helpdesk staff.

Led a team of 6 QC associates and 6 Production Control associates to effectively oversee the processing of print / mail jobs while ensuring that all daily work is prioritized based on daily SLA's.

Created standardized operating (SOPs) practices and procedures that ensured audit compliance and standard levels of agreement (SLA).

Analyze current processes / procedures ensuring total compliance adherence while consistently meet / exceed Service Level Agreements (SLA) ensuring client satisfaction levels are maintained while implementing cost efficiency improvements.

• Production calendar oversight ensuring all ongoing deliverables are met focused on SLA requirements.

Senior Account Executive / Supply Chain Support — 2009 to 2011 Senior Design / Account Executive — 2008 to 2009 Design Coordinator — 2001 to 2007 Artwork Coordinator — 2000 Provided overall logistics and supply chain management of safe, innovative and environmentally sound packaging materials that met the needs of millions of clients for key accounts in more than 170 countries, and ensured timely delivery that effectively met service level agreement (SLA) contracts.

Successful provision of technical resolution within 25 different network architectures for commercial, e-Business, and IBM corporate customers ensuring all support processes were maintained per SLA agreement.

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

QA Specialist Served as a Team Lead on Automation Outsourcing Projects ensuring Company Best Practices and SLA's are met.

• Ensuring individual KPI's are achieved to deliver the budget and the business plan • 100 % fulfilment of filling bookings • Validations of candidates to meet business demands • Referencing and canvassing • Service reviews and SLA implementation • Business development presentations and visits • Cold calling and lead generation • Inductions • Strong and maintainable growth in client base through multi-level and cross selling activity.