Sentences with phrase «ensuring excellent guest service»

Furthermore, I have proven record of ensuring excellent guest service and creating an inviting atmosphere.

Not exact matches

We take care to seek out the best dive sites, and then combine them with excellent food, accommodation and service to ensure our guests have a fantastic holiday experience.

Our Birmingham hotel ensures excellent service, comfortable rooms and a prime location to allow all our guests, whether you are visiting Jurys Inn for business or pleasure, an easy, convenient and restful trip.

Nestled in the serene setting of the Magalies Mountains, our guest house offers breath - taking views, tranquillity and excellent service to ensure that your stay with us is a memorable one.

This 3 - star hotel offers 54 guestrooms, each presenting guests with all the comforts expected from a hotel in its class.All of the guestrooms are replete with air conditioning, in room safe, television, shower, mini bar, balcony / terrace, satellite / cable TV.Guests staying at this Koh Phi Phi (Krabi) accommodation can enjoy a wide range of hotel facilities such as laundry service / dry cleaning, restaurant, hotel / airport transfer, tours, poolside bar.Leisure and sports facilities available on the hotel's property comprise outdoor pool.Modern comfort and convenience are seamlessly combined to ensure the guests» satisfaction.These top - class facilities are complemented to excellent services to meet the needs of visitors to Koh Phi Phi (Krabi).

Sailaway ensures your enjoyment with small numbers of guests, excellent service and personal attention from our helpful friendly crew.

Central location, excellent facilities and quality services, satisfying even the most discerned guests will ensure you a memorable stay in this lovely beach resorts on the Costa del Sol coast.

We are an internationally linked guesthouse that strives to ensure that guests are offered excellent service and accommodation through empowered and trained staff.

We are an internationally linked guesthouse that strives to ensure that guests are offered excellent service...

The Queli a sublime hotel that combines excellent service with a great location to ensure each guest a fantastic stay.

And while staying, guests always be ensured with excellent services of hospitality perform.

Ensured all employees were properly trained, knowledgeable and provided excellent guest service.

Ensuring excellent service to all guests by assisting them with all questions or needs they may have throughout their dining experience

Greeting guests upon arrival, ensuring prompt attention, and providing a consistently excellent level of service and support.

Working collaboratively with Guest Services, Education, as well as other Museum staff and services, this position will be the lead for group receiving at all museum locations to ensure that group needs and visits are accommodated and receive excellent customer Services, Education, as well as other Museum staff and services, this position will be the lead for group receiving at all museum locations to ensure that group needs and visits are accommodated and receive excellent customer services, this position will be the lead for group receiving at all museum locations to ensure that group needs and visits are accommodated and receive excellent customer service.

• Greet guests as they arrive and depart • Follow up on guest inquiries • Coordinate and manage requests for special arrangements • Escort guests to their assigned rooms • Ensure rooms are serviced appropriately and meals are served accurately and on time • Transport dirty linen to be cleaned • Set up stock and maintain work areas • Assist other departments in order to provide excellent customer services

Job Responsibilities (but not limited to): * Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale * Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equiensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equiEnsure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equiensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equipment.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is oexcellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is oExcellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is our motto.

Ensured that employees are following policy and procedures according to the company procedures manual and promoting excellent guest service.

HIGHLIGHTS • Over 6 years» experience working in the hospitality sector • Keen understanding of interacting professionally keeping the company's interests in check • Excellent working knowledge of ensuring that service standards are maintained in a continuous manner • Conversant with employing operations directed at positive guest experience and satisfaction

Vary your verbiage so you don't repeat the same word twice.Check out these examples for a food server work history.Food Server, MaGaw's Steak House, May 2014 — August 2016 • Boosted wine sales by 24 percent by suggesting specific pairings for each entrée ordered • Entered orders in the computerized POS system and ensured all meals were delivered to guests quickly • Trained 12 new server employees by shadowing them while they completed their duties • Asked for specifically by name by regular customers who wanted to sit in my section at least once per dayFood Server, Valentino's, November 2009 — May 2014 • Provided excellent service to customers when bringing their food and drinks, with an average satisfaction survey score of 4.9 out of 5 • Helped the host staff seat more tables during busy shifts by clearing off sections and pre-bussing • Led a training class for new employees that detailed the basics of legendary service • Maintained a clean and organized section throughout the shift

HIGHLIGHTS • Over 4 years» practical experience working as a Server and Busser • Quick at taking and delivering food, beverages and side orders to patrons • Highly skilled in table service procedures and etiquette • Effectively interacts with guests and provides them with an excellent dining experience • Adept at anticipating guests» needs and ensuring their fulfillment accordingly • Bilingual: English and Spanish

-- To work for Harbor Inn as a Customer Service Representative exercising knowledge of providing excellent services in order to ensure guest satisfaction

EMPLOYMENT Jan 2015 — Oct 2015 Hilton Suites — Hooksett, NH Hotel Night Auditor • Introduced and implemented an accounting system that works with available A / R and A / P data to manage automatic ledger balances • Attained Employee of the month Award following excellent service provision in the graveyard shift Tasks Performed • Balanced and audited for accuracy in accounts • Completed and transmitted daily management and accounting reports • Resolved accounting discrepancies • Performed guest service representative duties • Followed up with guests to ensure satisfaction • Balanced credit card and check transactions • Checked guests in and out of hotels

• Provide excellent service to all participants • Greet members, guests, and prospective members and offer them information on a variety of membership options • Respond to inquiries linked to programs, services, and particular events • Hand out recreation and health equipment to customers • Ensure Recreation Center common areas are sanitized and maintained all times

HIGHLIGHTS OF QUALIFICATIONS • Over 2 years» hands - on experience in luxury and fine dining environment • Highly skilled in greeting guests and providing excellent hospitality services as they arrive • In depth knowledge of a number of restaurant services and food menus • Demonstrated ability to communicate with hostesses and servers to ensure excellent service quality • Good understanding of managing kitchen work when needed

PROFESSIONAL SKILLS • Excellent personal presentation and interpersonal skills • Passion for exceptional customer service • Profound ability to ensure that the highest standards of hospitality are established • Multilingual — English, Spanish and French • Highly skilled in handling multiple guests simultaneously • In - depth knowledge of general facilities and services of the hotel • Able to multi-task effectively

• Cut - down room service time by 5 minutes on average by rescheduling the housekeeping duty allocation • Attracted additional business worth $ 1.2 M by demonstrating excellent guest service oriented work attitude • Assisted in setting - up breakfast and prep services as needed • Responded to guest queries regarding hotel services, facilities and tariff • Followed the hotel's cash and credit handling policies while charging guests for the services rendered • Performed front desk related functions including guest check - ins and checkouts • Carried out bookkeeping activities and balanced accounts • Greeted the guests upon arrival and offered assistance in a respectful and courteous manner • Coordinated and ensured timely service of conference rooms

The Front Desk Night Auditor performs a wide range of essential tasks helping to ensure highest standards for accuracy and excellent guest service are maintained at the Front Office.

Summary of Responsibilities Ensure the daily operation of the office, including coordination and supervision of cleaning, plant care, and other maintenance services Order general office supplies, stationary and office equipment Organize any issues related to representation, orienting guests, ordering supplies for presentations, catering Assist in liaison with the landlord of office building, with service providers Assist in liaison with external IT service provider, handle lower level IT issues in the office (printer, webcam etc.), coordinate with the IT team in Budapest Handle incoming and outgoing mails, liaise with Fedex / UPS / USPS Assist in coordination and preparation for meetings and conference calls, including arrangement of logistics, meeting space, communications and catering Assist in arranging and confirming local, domestic and complex international travel for team members and ensuring effective use of time and resources Assist the HR team with new employee work station set up Assist, order, prepare marketing correspondence Prepare and submit expense reports Maintain filing structure for both hard copy and electronic files Qualifications Bachelor's or Master's degree Minimum of 3 years of experience Computer proficiency with MS Office, heavy Outlook knowledge Driver's license Key competencies Strong organizational, project and time management skills; detail - oriented Strong sense of urgency and efficiency in completing work Ability to take self - initiative and be proactive Ability to recognize and appropriately handle highly sensitive and confidential material and information Ability to multi-task and prioritize workload Excellent verbal and written communication skills Team player Ability to work with minimum of supervision Flexible and open to changing priorities We are an Equal Opportunity Employer.

Provided excellent overall customer service, went above and beyond to ensure the guests were satisfied with everything.

Grade: Position Summary: It is the responsibility of the Front Services Attendant to greet hotel guests and ensure that luggage is received, stored, and retrieved efficiently and without incident while providing excellent guest service.

Grade: Position Summary: It is the responsibility of the Security Officer to ensure the safety and protection of the guests, team members and hotel / casino property while performing excellent guest service.

Motivated customer service specialist with over eight years work experience ensuring customer satisfaction... providing excellent customer service and assisting each customer's need Provided customer support in returns... 45807 Provided personable and exceptional customer service to each guest to develop a loyal clientèle

Radisson Hotel (Lacrosse, WI) 7/2003 — 5/2004 Guest Service Specialist • Responsible for setting accommodations and ensuring a positive experience • Oversaw billing, provided excellent customer service, and met catering requests • Served as liaison between departments coordinating comprehensive guest experience • Provided additional operational support including data entry, phones, and brochure dGuest Service Specialist • Responsible for setting accommodations and ensuring a positive experience • Oversaw billing, provided excellent customer service, and met catering requests • Served as liaison between departments coordinating comprehensive guest experience • Provided additional operational support including data entry, phones, and brochureService Specialist • Responsible for setting accommodations and ensuring a positive experience • Oversaw billing, provided excellent customer service, and met catering requests • Served as liaison between departments coordinating comprehensive guest experience • Provided additional operational support including data entry, phones, and brochureservice, and met catering requests • Served as liaison between departments coordinating comprehensive guest experience • Provided additional operational support including data entry, phones, and brochure dguest experience • Provided additional operational support including data entry, phones, and brochure design

The Clarion Park Ridge Hotel (City, ST) 2008 — 2010 Front Desk Agent • Managed front desk activities including check - in / check - out process and payments • Maintained guest and group accounts while providing excellent customer service • Oversaw corporate correspondence utilizing telephone, facsimile, and email • Conducted site tours of the hotel guest rooms and general areas to ensure cleanliness • Completed reports and daily activities in accordance with corporate protocols

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones asensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones asEnsured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Resort Manager — Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as nGuest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as nGuest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones asensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones asEnsured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as nguest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed